Vandalism Cleaning

6/17/2021 (Permalink)

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Vandalism and Graffiti Cleanup

We understand it can be a traumatic event when your business is vandalized. We all want our business to look its best. When your business has been vandalized, we aim to restore it back to normal as quickly as possible. Our highly trained technicians have experience in cleaning up vandalism and graffiti removal.

At SERVPRO of San Mateo, we understand that each vandalism situation is different. That is why we customize each job to your building’s needs.

When dealing with vandalism cleanup, we understand that safety is most important. We will assess the entire situation through a comprehensive check of the entire facility to ensure that no damage areas have been missed. Our experienced technicians can remove dangerous materials such as broken glass, or any Biohazardous waste. We check each window and door to make sure that all areas are secure. Our cleanup approach ensures that your facility is secure from the start of our work.

Our expert team will work with you to make sure that all the material specifications and details are carefully followed to restore your business back to its pre-damaged condition. We will review, recommend, and get your approval before applying cleaning chemicals.

Here are a few of the types of buildings we’ve removed vandalism from over the years:

• Event facilities
• Medical facilities and hospitals
• Restaurants
• Retail locations
• Office buildings
• Schools
• Churches
• High rise apartments and condos

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – (650) 931-6060

Can Debris Removal Benefit Post-Fire Cleaning of San Mateo Homes?

6/9/2021 (Permalink)

Our professionally trained technician is removed fired debris in protective gear.

Emergency Services Play a Part in Lessening Loss Effects to Make Restoration Efficient.

Fires can occur from multiple sources, making restoration and recovery of these situations a broad spectrum of action. Often, the initial steps taken to reduce loss and out-of-pocket expenses for customers can be among the most important to maximizing restoration efficiency. Emergency services can encompass multiple actions but often involve debris removal.

How Can Debris Removal Help Your Fire-Damaged Home in San Mateo? 

By removing heaps of charred remnants of the structure and particles like ash and soot, we can help the property in multiple ways after a fire in your San Mateo home. Our technicians recognize the benefits of debris removal to reduce the severity of carcinogenic particles and harsh odors in the environment. Other emergency services include:

• Controlled demolition
• Board-up/tarping
• Water removal

The combination of our general contractor license and experienced fire restoration professionals on our SERVPRO of San Mateo team can make fire losses “Like it never even happened.” Call us today at (650) 931-6060.

Restoring Your Oakland Home After A Flood

6/9/2021 (Permalink)

Restoring an Oakland Home After Flood Damage

California homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the more arid zones. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure in one fell swoop. Homeowners with flood coverage may be relieved to have it, but without professional cleanup, the water damage can make their structures host to mold, microbes, and further issues.

If your Oakland residence needs rapid flood damage cleanup, SERVPRO technicians are ready to restore your home to a preloss condition. These professionals receive the Institute of Inspection Cleaning and Restoration Certification (IICRC) training to maintain high standards in addressing fire, water, and mold damage as well as restoration of structures. SERVPRO works with you and your insurance adjuster so that cleanup complies with your policy as well as local regulations.

Completing a Proof of Loss for Your Flood Claim
Your insurance adjuster can assist you in the process of completing this portion of your claim. Make sure your proof of loss complies with the needs of the Standard Flood Insurance Policy and file promptly--within 60 days of the flood--to make sure you get compensated in a timely fashion.

SERVPRO technicians can also assist with this process by taking photos of the damage, taking inventory of possessions, and coordinating with both you and your insurance adjuster during the cleanup process. If you have crucial documents that are damaged by flooding, SERVPRO can create electronic copies of the papers so that you always have access to them.

SERVPRO Restores Home Fast
A successful cleanup begins with thorough monitoring of the situation. That is why SERVPRO technicians use a variety of moisture measurement technologies to evaluate the extent of damage before extracting moisture, disinfecting surfaces, and drying your home. Throughout the drying process, professionals can use penetrating and non-penetrating moisture sensors and meters to determine the progress made by the cleanup process. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall to your furniture. SERVPRO strives to ensure that items that can be safely restored are handled with the utmost care, and possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters.

SERVPRO of San Mateo provides a mitigation service that is Faster to Any Size Disaster. If disaster strikes in your home, you can call (650) 931-6060.

Ten Campfire Safety Tips to Prevent Personal Injury and Fire Damage

5/26/2021 (Permalink)

Blog Summary: SERVPRO of San Mateo shares campfire safety tips to help San Mateo residents enjoy campfires safely.

The highly trained and experienced professionals at SERVPRO of San Mateo are prepared to respond to any property damage incident, including fire damage, smoke damage, or water damage disaster caused by Northern California wildfires.

In 2020, there were more than 57,000 wildfires in the US, according to the National Interagency Fire Center. These wildfires consumed more than 10.3 million acres, and ninety percent of the fires were caused by humans. The remaining ten percent were largely from lightning strikes. In California, approximately 10,500 buildings were destroyed by wildfires at a cost of over $12 billion. Preventing wildfires can save lives, homes, and businesses. A good place to start is with campfire safety.

How to Enjoy a Campfire Safely and Avoid Fire Damage

These ten tips can help campers and park visitors enjoy activities around the campfire without putting themselves or the surrounding forest in jeopardy.

1. Be familiar with and abide by local burning regulations.

According to the National Park Service, each park has its own set of rules customized for the unique aspects of the individual park. In general, the guidelines regulate the location and conditions in which a campfire is permissible. Usually, these regulations are clearly posted in a central location in the park, often at the visitor center. If the information is not publicly posted, then ask a park employee or park ranger where the information is available. If a printed copy is available, keep it on hand at all times when in the park. Campfire regulations most likely can be found on the park website, but reception may not be available throughout the park. The best policy is to download the information before entering the park.

How serious is a campfire code violation? What are the consequences for failing to follow the rules and causing a forest fire? Simple violations may be met with a pleasant and professional reminder from a patient park ranger. However, if the careless camper causes a forest fire by failing to follow the safety guidelines, he or she may have to pay stiff fines, pay damages resulting from the fire, and possibly serve jail time. Property damage and the expense of extinguishing even a small forest fire can be financially devastating.

Knowing and closely abiding by the guidelines for campfire safety will go a long way in preventing needless wildfires that harm the forest, destroy property, and sometimes take the lives of both humans and wildlife.

2. Make sure the weather is safe to enjoy a campfire.

Anything more than a gentle breeze could pose a potential wildfire threat. If rain has been sparse, a spark or ember from a small campfire could burn down a large forest. Wind and arid conditions might mean special rules or restrictions are in effect. Reach out to park officials to learn if any special restrictions apply during the time the camper plans to visit the park. Whether intentional or unintentional, violation of a burn ban or other weather-related rules is frowned upon by park officials.

3. Make sure that some form of fire extinguisher, especially water, is readily available in case of an emergency.

Pack extra buckets or a water bladder dedicated to extinguishing the campfire. Haul the water to the campsite before igniting the fire. The water will prove helpful if clothes or gear catch on fire from burning embers or sparks. Play it very safe and pack an approved fire extinguisher that will have no adverse effect on the environment if it is discharged.

4. Only burn wood.

Avoid using the campfire as a garbage disposal for trash such as plastic bags, plastic water bottles, plastic cups and eating utensils, and paper with printing on it. When burned, these items give off noxious gases that can be harmful to anyone downwind who has to breathe the toxic chemicals in the smoke. Disposable diapers, clothing, broken flip-flops, and shoes should be discarded in the assigned trash bin and should not be burned.

5. Do not use any fire accelerants other than lighter fluid.

Lighter fluid is designed to start a fire in a controlled and safe manner. Avoid spraying or pouring lighter fluid directly on a flame since the fire could flare up. Gasoline can cause a flash explosion that ignites the surrounding vegetation, clothing, and camp gear. An unintentional spill of flammable liquids can also pollute nearby streams.

6. Once the fire is started, always remain at a safe distance from the blaze.

Clothing, especially vinyl jackets, can catch fire very easily. Once these highly flammable items are ignited, the flames spread quickly and can cause great bodily harm. Wear all-natural fiber clothing when around a campfire. Make adjustments to the fire with a long poker. Wear protective leather gloves if necessary.

7. Keep an eye on children and pets.

Small children can easily stumble and fall into an open flame of a campfire. While roasting marshmallows, children can become overbalanced and tumble into the blaze. Pets can become agitated if they are not accustomed to being around the heat, flames, and smells of fire.

8. Never leave the fire unattended.

Before going to bed, completely extinguish the flames and spread out the coals. Cover the embers with water and stir until the fire is totally extinguished. If water is not available, use sand or dirt that is free of debris. Remove all combustible material from around the fire pit for added safety.

9. Call 911 if the fire is not able to be controlled.

If the flames spread beyond the firepit, call 911 immediately. If reception is not available, seek assistance from area campers. In a worst-case scenario, travel to the nearest visitor center or ranger station for assistance.

10. Pre-qualify a fire damage restoration company to provide services should the campfire cause fire damage.

Homes and businesses located in areas vulnerable to wildfires are advised to pre-qualify a fire damage restoration company should the worst happen. By choosing a fire damage restoration company beforehand, homeowners are making sure that only one call is needed in an emergency, and they are being proactive in protecting their home, securing their belongings, and escaping the flames.

The experienced team at SERVPRO of San Mateo is ready to serve the needs of homeowners and businesses affected by the Northern California wildfires. SERVPRO of San Mateo, being locally owned and operated, can respond quickly with immediate action, which can minimize damage and prevent advanced secondary damage. The reduction in restoration costs can be significant. The highly trained crews possess the specialized equipment and resources to handle fire, smoke, and water damage caused by the recent Northern California wildfires. The SERVPRO teams are prepared with strategically positioned equipment when a fire emergency arises in the area, including San Francisco, Half Moon Bay, and Redwood City. A fire damage incident is devastating for a family. The traumatic event is disruptive and stressful. The caring experts at SERVPRO of San Mateo guide their clients through the crisis with the deepest empathy and utmost respect.

For more information about San Mateo, CA, fire damage restoration, contact SERVPRO of San Mateo by phone at 650-931-6060 or email office@SERVPROsanmateo.com.

Technology Meets Biology in San Jose Mold Damage Remediation

5/18/2021 (Permalink)

SERVPRO uses the most advanced equipment to combat mold growth in San Mateo

Thanks to recent advances spurred by years of experience, our technology is better than ever to fight mold growth in your home. Modern tools and training turn SERVPRO technicians into mold-fighting superheroes.

Technology helps us to track, control, and eliminate mold damage in San Mateo homes. SERVPRO technicians receive training in industry-leading technology that enables them to combat mold growth in ways that would have seemed impossible in years past. Our recent advances allow us to:

• Track mold growth in your home through infrared imaging devices
• Control the spread of mold by establishing decontamination rooms and negative pressure spaces
• Eliminate fungi through specially-made cleaning agents and tools

Of course, none of these tools would be very effective without adequate training to use them. On both the local and national level, our crew members receive hands-on instruction with the latest and greatest technologies. This intense training regimen affords us a reputation for high quality and reliable service. We follow IICRC guidelines as AMRT applied microbial remediation technicians.

SERVPRO of San Mateo is a leading local provider of mold damage remediation services in San Jose. Contact us at (650) 931-6060.

What Is The Most Reliable Way To Manage Moisture During Water Damage Restoration In San Mateo Clothes Shops?

5/11/2021 (Permalink)

Moisture Control Is a Complex Issue, but SERVPRO Has Sufficient Resources to Help Tackle It Restoring Your Store to Its Pre-Loss Condition

If a pipe burst or other form of water intrusion happens at your San Mateo cloth store, you have much to worry about since moisture can cause widespread damages to the structure and contents. Clothes and other items in your stock can readily absorb and hold water if exposed. Packing materials such as boxes have hygroscopic properties so they can absorb moisture from the air.

What moisture problems does water damage restoration need to address in San Mateo Stores?

• Physical deterioration such as the disintegration of packing
• Staining of clothes or upholstery and carpets 
• Strong odors
• Mold infestation

Once the water is released into the store, various forms of deterioration begin happening. Some may have immediate implications, while others can affect the business for a long time. Removing all standing water from the property and drying most of the affected items or materials in the property within 48 hours ensures you can salvage more items and prevents long-term problems such as mold development. Our SERVPRO technicians can also help with odor control processes such as removal of odorous materials and deodorization of the entire property eliminating traces of the incident, "Like it never even happened.”

What moisture control steps are necessary when restoring water damage?

• Drying your wet stock
• Dealing with humidity 
• Extracting standing water
• Preventing condensation and other moisture transfer

The main problem with water damage incidents is the excessive moisture introduced to the indoor environment. Finding a way to restore normalcy, therefore, helps stop or reverse any problems that develop. In most cases, you can stop the water source by turning off the mains immediately you discover the loss. Our SERVPRO technicians complement your efforts by expediting the extraction of standing water from the display areas, storage, or other sections of the store. 

We have various types of equipment to support faster extraction. For example, we have portable water extractors with an auto-fill and auto-dump feature for continuous operation. We also have weighted extractors useful for carpeted areas within the store.

Another problem is moisture transfer, which can damage materials unaffected by the initial water spill. For instance, when the water spill originates from the floor level, it is less likely to affect the clothes on hanging displays or shelves. However, the rising humidity levels in the store can lead to moisture transfer affecting those items. Another challenge arises since transferring the items away from the store is likely to take time and require additional storage resources. Our technicians take steps such as running a dehumidifier or two when we start restoration to control humidity.

Do odors develop whenever there is a water spill?

An odor problem in a cloth store can be a disaster since it can dissuade people from buying the items you sell. Smells develop for several reasons, so there is a high chance that your store could develop an unpleasant odor after a water spill. The common ones include:

• A higher concentration of sulfate in the spilled water
• Microbial growth processes
• Dissolving of soils in the areas water reaches

Our crews take several steps at different stages of the restoration to ensure we remove all odors from your property. When cleaning surfaces, we use products such as synthetic phenolics, which have antimicrobial and odor counteracting properties, thus stopping odors at the source. 

Microbial growth, such as mold development, tends to thrive when pockets of moisture remain in hidden areas. Our technicians inspect the store to find out whether moisture remains in the wall, ceiling, or floor cavities. We use thermal cameras for non-invasive inspection. We also check whether solid wood, concrete, and other porous materials with moisture meters to ensure they dry properly. In case we find hidden moisture, we perform controlled demolition to reach the wet materials. In most cases, water finds a way into wall cavities through the porous drywall or openings, then internal components such as insulation act as a moisture reservoir. With the controlled demolition, we can remove the outer coverings such as the drywall to reach the wet materials and to circulate dry air within the wall assembly.

The upholstery items in areas such as the fitting room or waiting area can also retain moisture leading to mold development and other problems that create an unpleasant odor. Our SERVPRO technicians help perform the elaborate drying procedures needed to dry such items forestalling the problems. We confirm the level of wetness with penetrative moisture meters before taking restorative steps. If the items only absorbed minimal amounts of water, we can dry them by placing them close to air movers. In case of a thorough wetting, we first use a water extraction tool to remove most of the liquid water before starting drying procedures.

Combating moisture is a crucial step when there is water intrusion in your clothing store. Call SERVPRO of San Mateo at (650) 931-6060 to assist. We're Faster To Any Size Disaster.

What Is Electrostatic Disinfection and How Does It Work?

5/11/2021 (Permalink)

What Is Electrostatic Disinfection and How Does It Work?

When it comes to cleaning surfaces and objects, traditional dry and wet dusting tends to be the first method that comes to mind. While these cleaning techniques are tried and true, they do little more than spread filth around, unless the rags used are washed regularly. Dry dusting kicks up resting particles, redistributing them into the air and onto other surfaces. Wet dusting can involve harmful cleaning chemicals and make it hard to reach certain spots or objects. For sensitive places, like clean rooms, R&D labs, healthcare facility cleaning, and schools, there’s a more effective method for stripping dirt, dust, and germs from surfaces that require specialized sanitation: electrostatic spray.

What Is Electrostatic Disinfection?

Electrostatic spray surface cleaning is the process of spraying an electrostatically charged mist onto surfaces and objects. The electrostatic spray uses a specialized solution that is combined with air and atomized by an electrode inside the sprayer. Subsequently, the spray contains positively charged particles that are able to aggressively adhere to surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they’re aimed at.

For awkwardly shaped objects or hard to reach places, cleaning staff only have to point and spray; the nature of the mist allows it to coat surfaces evenly, and envelope objects—even if the mist is only sprayed from one side. After the spray is applied, the sanitizing agent works to disinfect the covered surfaces. For this reason, the electrostatic spray is an excellent solution for germ and contaminant-ridden areas.

How Does Electrostatic Disinfection Work?

The electrostatic spray is electrically charged, allowing the appropriate sanitizers, mold preventatives, and disinfectants to wrap around and evenly coat all types of surfaces for a more complete clean. As the chemical exits the electrostatic sprayer, it’s given a positive electrical charge. The droplets then become attracted to all negative surfaces, covering the visible area, underside, and backside, with the sanitizing agent. Surfaces that are already covered will repel the spray, making the method extremely efficient.

Is Electrostatic Spray Disinfection Right For My Business?

If your building contains rooms or areas that are sensitive to grime and germs, such as R&D facilities or clean rooms, then yes, electrostatic spray cleaning is the best option for cleaning all the surfaces and equipment in that room. Although electrostatic spray may sound like an aggressive method for regular commercial cleaning applications, the opposite is true.

The main features and benefits of electrostatic spray disinfection include1:

• Reduces the time it takes to cover and disinfect all surfaces and hard-to-reach places by 50% compared to conventional methods
• Improves infection control and the spread of viruses such as influenza, MRSA, HIV, and many others
• Applies chemicals in a more efficient, controlled manner, eliminating the dangers of overuse
• Prevents costly financial burdens associated with contagious healthcare infections

For desktops, floors, and walls that need to be absolutely spotless, electrostatic spray cleaning is the best option. The same goes for equipment and hard-to-reach places; if a piece of equipment is heavily trafficked, electrostatic spray cleaning is the most comprehensive way to remove germs and dirt.

Interested in learning how electrostatic spray disinfection would benefit your building? Call SERVPRO of San Mateo at 650-931-6060.

How Can Homeowners Salvage Wet Carpet After a Faucet Overflow?

5/5/2021 (Permalink)

IICRC-Certified Restoration Technicians at SERVPRO Perform Water Cleanup in San Mateo That Restores Carpeting

No matter how careful San Mateo residents are with their fixtures, accidents happen. A bathtub overflow can quickly saturate flooring and drywall in your bathroom, as well as hallway carpet. Without fast action, this moisture can delaminate bathroom flooring, damage your drywall, and create unpleasant odors from mold that can be costly to remediate.

SERVPRO is prepared to provide water cleanup for San Mateo residents that restores their property and contents to a preloss condition. This team’s cleanup services also include structural restoration for components like carpet, drywall, and subfloors that have been compromised by water damage and microbial growth.
What Prepares SERVPRO Techs to Render Cleanup Services?

Certification and training. SERVPRO staff, franchise owners, and technicians alike undergo extensive, hands-on training, as well as self-paced online learning modules to further hone cleanup and restoration knowledge.

Restoration industry accreditation. Your local SERVPRO and the professionals therein are Institute of Inspection Cleaning and Restoration Certification (IICRC) certified, meaning that they can consistently meet the standards put forth for the restoration industry at large.

Additional credit and non-credit courses. These courses are targeted at SERVPRO staff as well as real estate and insurance professionals who wish to expand their knowledge regarding disaster cleanup and restoration. Available classes include:
    •    Water Damage Restoration
    •    Fire Damage Restoration
    •    Understanding Mold in the Restoration Industry
    •    Restorative Drying for Loss Control
    •    A non-credit Mitigation Awareness Response Seminar

How Does SERVPRO Restore Water-Damaged Carpet?
SERVPRO technicians focus on careful extraction for carpeting to prevent it from separating from the pad when possible. Extraction can be performed with wands, wet/dry vacuums, and heavy-duty rover vacuums. Techs can tent carpet and erect polyethylene drying chambers to ensure that it is thoroughly dried before reinstallation.

SERVPRO of San Mateo is prepared to keep your home looking, “Like it never even happened.” Call (650) 931-6060 for rapid-response emergency mitigation services 24 hours a day, seven days a week.

What Deodorization Tactic is Best After a Fire in San Mateo Homes?

4/29/2021 (Permalink)

The Hydroxyl generator here is being used to remove odors from a kitchen fire.

There are multiple odor removal approaches for smoke and burning smells after a structure fire. 

While there are undoubtedly dozens of potential hazards and problematic loss effects after a structure fire in San Mateohomes, our SERVPRO of San Mateo professionals have the tools and technologies to overcome these needs. As a leading fire restoration company for the area, we understand how something as small as a persistent smoke odor can compromise your comfort in your home. We approach deodorization to eliminate or neutralize odor molecules present in the open environments of the house and trapped in porous materials and contents. 

When you experience fire damage in your San Mateo home, most homeowners fixate on the immediate concerns first, such as debris removal and residues on the surfaces and contents throughout the structure. These challenges can be hazardous and marring to your home if not addressed immediately. Even structural repairs and build back comes before the deodorization process. Cleaning and demolition can agitate trapped odors, making it more absolute to wait and neutralize harsh scents in the property until the final stages of cleaning and restoration. Multiple tools can play a part in removing these noxious smoke and burning smells, including:

• Ozone Machines
• Hydroxyl Generators
• Thermal Foggers

Are There Ways to Reduce Odor Concentrations Before Deodorizing?

Debris removal is one of the tactics that our professionals and contractors utilize during the pre-mitigation emergency services stage. Removing ash and debris from the floors, along with remnants of damaged wall systems and other construction materials, can reduce the concentrations of harsh odors and soot particles to make restoration more efficient. 

When is an Ozone Machine Beneficial for Post-Fire Restoration? 

Even with how incredibly productive ozone machines can be, they can also be damaging to living things, including occupants, pets, and plants. The use of ozone machines creates an unbalanced chemical compound that adheres to odor molecules and neutralizes them on contact. The process can be so destructive to humans, though, that even our restoration professionals must vacate the recovery effort to allow this process to occur on a timer. There are applications for this deodorization technique, as it is one of the staples for odor removal in our SERVPRO warehouse facility in our ozone chamber. This process works best when:

• No occupants present 
• There is time to recover property
• There are harsh odors in open areas and trapped in walls/flooring
• There are odor-damaged contents 

Do Hydroxyl Generators Help Remove Odors? 

There are several ways that hydroxyl generators are an excellent tool for fire restoration and recovery. Even without using this device for deodorization, it is a unique machine for air quality control. There are a few ways that this deodorization option can be an ideal choice in specific scenarios, and these include: 

• HEPA Filtration – With an onboard filtration system, hydroxyl generators can pull contaminated and dirty air through the machine and trap particulates as small as 0.3 microns in the built-in HEPA filter. 
• UV Cleaning – Using the same chemical process that UV rays from the sun use to clean the atmosphere, hydroxyl generators create a chemical reaction being water droplets in the damaged environment and a UV spectrum to clean the space where the device gets placed, including odor compounds. 
• Safe for Occupants – One of the distinct advantages of using this device over other options is that these machines can run through additional cleaning and restoration processes conducted by our SERVPRO team working in the house. 

Is Thermal Fogging Best for Odor Removal? 

Thermal fogging devices are among the most versatile and widely used for post-fire odor removal for multiple reasons. With the lightweight units that are handheld, technicians can quickly move from one room to the next and cover a broader area in less time. By creating a mist and vapor with a deodorizing product, fine droplets and the gaseous composition can penetrate porous materials like drywall and carpeting to neutralize trapped odors in these structural elements. In addition to these beneficial aspects, thermal fogging is safe for technicians and even occupants of the house, allowing you to begin returning to your home more quickly after the fire restoration.

After a fire loss, one of the most substantial obstacles to making these disasters "Like it never even happened," is often lingering smoke and burning odors. Our SERVPRO of San Mateo team can help with multiple deodorization tools and technologies to overcome these fire loss effects and prevent costlier tear-out and reconstruction. Give our team a call anytime at (650)-931-6060

5 Things Commercials Owners Should Do Right After a Fire

4/29/2021 (Permalink)

Five Things To Do After A Fire

Fire restoration is a multi-step process, demanding patience and hard work. Commercial owners may want to dive in, cleaning off the soot from walls and tables. This method isn't recommended because the situation is more complex. Proprietors, though, do have a significant role in fixing the facility. The following are five useful things owners can do after a fire.

1. Report the Fire
If you hold a fire insurance policy, file a claim with your insurer immediately. If anyone else leases or owns the building, work with these people as well. The mortgage company, for instance, may be able to work with you on your monthly payments. These agents, however, cannot help if they are unaware.

2. Secure the Area
Above all, do not touch anything on your own as several structural and electrical hazards may exist. It's best to permit a fire restoration company in San Mateo, CA, to enter the premises and begin to mitigate potential secondary concerns.
Experts should safeguard the property. Openings should be closed up, preventing unwanted people and animals from entering. Board up exposed windows and doors. Cover the roof with tarps.

3. Approve Remediation Assessment
Water and smoke cleaning are often both necessary to restore the affected rooms. Allow for professionals to complete a thorough inspection of damages and put together a methodical cleanup plan. Send this report to your insurer for approval.

4. Take Pictures
Once the fire department and the restoration team allow re-entry, walkthrough, snapping images of anything destroyed. Gather visuals of the ash and char: document merchandise or equipment destruction.

5. Create an Inventory List
Many policies include property loss compensation. Look through your visuals and then write out the name of each thing. Also, note how much it cost and how you need to replace it.
It's hard to wait, but the process to handle fire cleanup isn't easy or quick. Fire restoration professionals, like SERVPRO of San Mateo, require time to care for the building appropriately. Owners can help out by working well with paperwork and insurance communication and leaving the physical cleaning to the experts.

Should You Upgrade to a Smart Detector?

4/29/2021 (Permalink)

Take A Look At The Different Types Of Smoke Detectors

While households in San Mateo, CA, have used the lifesaving benefits of smoke alarm systems for decades, smart detectors are now on the market. Before you decide whether to upgrade, you can take a look at the different kinds of detectors and how they function.
Detectors fall into these main categories:

• Ionization
• Photoelectric
• Dual-sensor
  
  

What Is an Ionization Smoke Detector?
This type of detector has two electrically charged plates with a small amount of radioactive material between them. Electric current flows as the air in the middle is ionized. When smoke gets in the ionized space, it interrupts the ion flow, reducing the current and triggering an alarm. Ionization detectors respond slightly faster to fires that produce lots of flames.

What Is a Photoelectric Smoke Alarm?
A photoelectric alarm has a light beam in a chamber at an angle to the sensor. When smoke enters the chamber, it reflects light onto the sensor and triggers an alarm. Photoelectric smoke detectors are slightly more sensitive to smoldering fires.
The U.S. Fire Administration said both alarms will detect smoldering and flaming fires, but because no one can predict a type of fire, it is best to have both kinds or a dual-sensor alarm for fire safety.

What Is a Smart Detector?
A smart detector uses traditional technology, but it can notify you and alert emergency services when no one is home because it connects to the internet. This technology can save you from a more extensive fire that might require mitigation from an emergency restoration company.
You can also choose a device called a listener, which alerts you when it picks up the specific frequency of an alarm. Another option is a smart battery, which fits an alarm like a 9-volt battery but notifies you if the alarm is activated or the battery is low.
You have many options when it comes to choosing a smoke alarm system. A smart detector offers some advantages over traditional detectors, but the most important choice you can make is to keep a working system in your home at all times

What Can Be Done to Restore My Fire-Damaged San Mateo Home?

4/14/2021 (Permalink)

Our technicians using dry cleaning sponges to remove soot.

Trained Remediators Can Do Various Things to Restore Your Fire-Damaged Residence. 

Although a fire’s impact might initially seem insurmountable, there are things an experienced remediation service can do to effectively clean up and rehabilitate your property.

When your house burns, the combustion process affects both your home’s interior air and surfaces throughout it. Therefore, San Mateo fire damage restoration experts must take measures to address both of these issues. When cleaning interior air, technicians generally:

• Employ cutting edge air movers to remove smoke and related odors
• Filter interior air with scrubbers
• Use Ozone machines and Vaportek systems to eliminate unpleasant smells
• Work to prevent odorous particles from spreading around your residence by cleaning HVAC ducts with specialized equipment

Other innovative methods and gear are used to restore fire-damaged surfaces in your home, which include:

• Using dry cleaning sponges to wipe away non-grease residues
• Scraping away charred residues with abrasive blasting or wire brushes
• Removing thick combustion remnants from delicate surfaces with the peroxide active cleaning method
• Employing advanced foggers and injection devices to deodorize impacted surfaces/materials 

With all that said, if you ever need assistance restoring fire-related damage, call your helpful neighbors at SERVPRO of San Mateo at (650)931-6060.

Is My San Mateo Home Safe to Live in After a Mold Infestation?

4/14/2021 (Permalink)

Mold can grow in dark and humid places, like a basement or crawlspace

To Safely Return to Your San Mateo Home After Any Disaster, Call SERVPRO

Why SERVPRO? Can’t I Spray Bleach to Kill Mold Too? 

Anyone can spray bleach, but eliminating mold damage in San Mateo homes takes much more than that. All SERVPRO response teams deal with mold by following five principles: 

• Provide for Health and Safety – Each task takes the health of everyone who enters the home into consideration. Every one of our actions serves to prevent mold from spreading throughout the home.
• Document Conditions and Processes – Team leaders record every aspect of the mold infestation and actions taken to eliminate it. This ensures every possible option is taken to return each residence to a normal condition.
• Control the Mold Contaminant at its Source – Technicians set up negative air machines to direct airflow out of the home so loose mold spores do not travel to other parts of the home.
• Assembly temporary containment barriers using 6-mil thick polyethylene sheeting during remediation
• Remove Contamination – Technicians use commercial vacuums with HEPA filters (air scrubbers) to capture mold spores for removal and disposal. To prevent future growth, they wipe down each surface with an antimicrobial cleaner.
• Correct Moisture Levels – Mold cannot grow without water. Team members use sponges and cloths to soak up small pools and wipe the water off ceilings and walls. 
• Ensure the water sources have been repaired.

Is That Everything?

Our final step is a walk-through with the homeowner. The team leader provides the work log and points out where actions were taken to restore his home. 

What About Mold That Infested My Belongings?

At our SERVPRO office, we have a controlled ozone area that cleans and restores your belongings. 

Call SERVPRO of San Mateo at (650) 931-6060  today if you see (or smell) any signs of mold in your home here or in San Francisco. Our response teams are here to get you back into your home as quickly and safely as possible. “Like it never even happened.”

What Do Water Restoration Companies Do?

4/7/2021 (Permalink)

Few things are more frustrating than when you realize there is a slow leak in the plumbing under your kitchen sink or that you get slammed with a burst pipe in the middle of the night. San Mateo residents need someone to work quickly on the cleanup rather than handle it with DIY methods. We’re Faster to Any Size Disaster at SERVPRO, which means we get there within hours of your call to start the water damage restoration process.

Water restoration companies in San Jose, like our team at SERVPRO, can help save you time and money when faced with a water-related emergency. Once you call us, you can count on us for:

• Rapid response time –the longer the moisture festers in your home, the quicker that costly secondary damage occurs.
• Superior knowledge –our technicians are IICRC-certified, ensuring you have industry insiders on-the-job and putting best practices into place for cleaning, drying, and restoring your home.
• Proper equipment –with all that goes into a restoration job, you cannot rely on a mop and bucket alone. We arrive with our Green Fleet, which includes industrial grade pumps, dehumidifiers, air movers, and a large selection of EPA-registered cleaners and disinfectants.

San Jose residents should never feel as though they have to tackle water cleanup on their own when their home gets hit with an emergency. SERVPRO of San Mateo has crews standing by to help 24/7, which is just part of what makes us the best water restoration companies in the area. Call us at (650) 931-6060 for rapid response

How To File Insurance Claim After a Storm

3/31/2021 (Permalink)

How To File Insurance Claim After a Storm

Dealing with the aftermath of a major storm can be a huge burden in San Mateo, CA. Between handling water damage, restoring your home and returning your life back to normal, filing an insurance claim can feel more complicated than it truly is. While the process may seem intimidating, you can get through it swiftly if you remain organized and follow these four steps.

1. Call Your Insurance Company
Contact your insurance provider as soon as you can to initiate the claims process. Confirm what is covered under your policy and the amount of your deductible. Ask your provider what information they need to process your claim and get an estimate for how long the process will take. Be sure to provide them with your contact information in case they have any questions.

2. Make Temporary Repairs
If you notice any damage that requires immediate attention, do not wait for the home adjuster’s visit to make the repairs. For example, if you find a pipe burst or standing water in your home, call a flood cleanup and restoration specialist immediately to keep the damage from escalating. If you fail to fix the issue and more damage occurs as a result, your claim could be denied.

3. Prepare for the Home Adjuster
An insurance claim often requires a visit from a home adjuster. Preparing for the visit in advance will make the visit go smoothly and easily. Create a list of all structural damage ahead of time and be prepared to walk the adjuster through each item on the list.

4. Keep Your Receipts
Keep the receipts from your temporary repairs and submit them with your claim. You should also submit receipts for any additional expenses incurred, such as temporary lodging, if you are unable to stay in your home while the repairs are made.
Insurance claims can feel daunting, especially amid making repairs and trying to mitigate damage and costs. However, if you stay organized and focused on the steps listed above, you will move through the process quickly and without delay.

What Not to Do Before Your Fire Damage Restoration Contractor Arrives

3/26/2021 (Permalink)

Blog Summary: SERVPRO offers residents of San Mateo, San Francisco, Daly City, Burlingame, and other nearby cities advice on what to avoid while waiting for their fire damage restoration team to arrive.

After a fire, it is understandable to want to pick up the pieces and move on as quickly as possible. Having a dependable and reputable fire damage restoration professional inspect and repair the damage as soon as possible is instrumental in that process. 

The fire damage restoration specialists at SERVPRO of San Mateo advise home and business owners not to do anything that may put anyone in danger or cause further damage in the aftermath of the fire. Here is what not to do while waiting for a fire damage restoration company. 

What Not to Do Before Your Fire Damage Restoration Contractor Arrives

Do Not Eat Any Food From the Damaged Property

No matter how well stored, it is imperative not to consume any food from the fire-damaged property. It is easy for smoke, soot, and other airborne contaminants from a fire to get into food. It is best to throw it all away.

Do Not Use Any Electrical Appliances From the Damaged Property

Avoid using electrical appliances such as computers, televisions, stereos, or electronic devices until they have been professionally inspected and cleaned. Large appliances such as refrigerators and ovens should be unplugged. Fires can easily damage electrical components, making them unsafe to use. 

Do Not Walk on Carpeting or Use Furniture From the Damaged Property

Avoid using any soft surface such as carpeting, upholstered furniture, bedding, curtains, and other fabrics until professionally cleaned. Heavy smoke residue and other debris easily seep into these, making them unsafe. SERVPRO of San Mateo employs upholstery and fabric cleaning technicians to handle these issues specifically.

Do Not Attempt To Clean

It is essential to leave any damage just the way it is until everything is documented for insurance purposes. A professional fire damage restoration company, such as SERVPRO of San Mateo, can handle that process and ensure that all insurance requirements are met while they clean and repair the structure. This service includes cleaning up harmful chemicals that firefighters use to put out fires and water damage caused by fire hoses or burst pipes.

Fire Damage Repair and Restoration

Californians know how devastating fire damage can be to homes and other property. SERVPRO of San Mateo offers 24-hour emergency service with specialized fire repair and restoration equipment to handle the damage no matter how severe. They can handle any fire emergency in and around San Mateo, San Francisco, Daly City, Burlingame, and other nearby cities

SERVPRO's professionals treat their customers with empathy and respect, making sure to restore their homes with the utmost care. Their fire damage restoration services include soot and smoke removal, water removal, upholstery and fabric cleaning, odor control, and more. 

About SERVPRO

In the aftermath of a structure fire, SERVPRO of San Mateo can help restore the building using state-of-the-art fire damage restoration equipment. Their experienced technicians have the know-how to resolve smoke, soot, and water damage from suppression efforts fast. 

Give SERVPRO a call, day or night, at (650) 931-6060, or request help online to learn more about the fire damage restoration process.

Contact Information:

SERVPRO of San Mateo

63 Bovet Rd, #149

San Mateo, CA 94402

www.SERVPROsanmateo.com/

Commercial Water Damage in San Mateo

2/25/2021 (Permalink)

Call SERVPRO to Rid Your San Mateo Business of Water Damage

Pipe breaks never seem to happen in the open, at a convenient time on a Tuesday. They always seem to be overnight on a weekend or about an hour after the store closes and no one is around. 

What Exactly Is Water Mitigation?

Commercial water mitigation in San Mateo businesses means reducing the severity of a water spill as quickly as possible. SERVPRO response teams can begin removing water and restoring your tux and formal dress shop within minutes after arriving in the parking lot.

What is the First Thing Team Members Do?

Our first task is to get the water out of your shop. Our teams usually begin with large pumps, but for a smaller operation, we begin with extraction wands. These devices work exceptionally well on concrete and wood floors, as well as commercial carpets. Water removal takes several days to a week for most stores.

There is still moisture in the air and trapped in carpets though. To finish the task and bring the inside humidity to a normal level again, our technicians use a combination of exhaust fans, dehumidifiers, and air movers.

Is There Anything I Can Do When It Comes to Mitigation?

Yes, absolutely! Even with our rapid response team, SERVPRO technicians still arrive an hour or more after someone notices the problem. Owners and employees can perform these tasks:

• Shut-off the water. Every building has a cut-off valve or switch. If you can’t find it, call the Water Department immediately to do it for you.
• Open the doors and windows. This allows water to drain out of the store and increases airflow to improve the rate of evaporation. 

Both actions help prepare your business for our response team but remember safety first. If there is any risk of being inside, wait for our team leader to help assess the situation.

To schedule a service call, contact SERVPRO of San Mateo today at (650) 931-6060. 

Click here for more information about San Mateo.

What to do in case of a fire

2/24/2021 (Permalink)

Fires are unnerving situations that one hopes never to be put in. Nonetheless, you should be prepared in case a fire breaks out because you may only have seconds to act. The main three aspects to surviving a fire are the following:

• Learn how to work a fire extinguisher. Learning to protect your home but having a fire extinguisher can minimize the amount of damage to your home. If you don’t have a fire extinguisher, you should go out and get one. For smaller household fires, these tools can be effective in stopping the spread of the fire and save your home. When using an extinguisher, remember to use the P.A.S.S
  1. Pulling the Pin.
  2. Aiming the nozzle at the base of the fire (From a safe distance)
  3. Squeezing the lever (to release the extinguishing material)
  4. Sweeping the nozzle from side-to-side until the entire fire is extinguished.
• When fires cannot be extinguished easily, or you don’t have one readily available, you should get your family and pets and vacate the building as soon as possible. Having an escape plan and a safe meeting place in case of emergency is important during this process to make sure that all members of your family are safe. Here is what you should do when you need to escape the building:
  1. Move quickly but safely. If there is smoke, you should always crawl on your hands and knees. Smoke rises first along with the ceiling, so you’ll want to crawl quickly to any exit.
  2. Test doors and doorknobs. Before you open any door, you should check the doorknob. If the doorknob is hot the fire is on the other side of the door and that is not a safe exit. If you open a door, do so slowly.
  3. Get out. If you can reach members of the family or pets without risking your safety, do it quickly and get out. Once you have reached the outside of the building, do not re-enter the building. Take a headcount and report to the authorities any missing people or pets.
  4. Call for help. Once you are safe outside, call 9-1-1 for help. Enlist neighbors for assistance if needed.
• When you can’t escape, this is where prior preparation could save one’s life. It is important that all family members, including children, know what to do in case of a fire within the building. Make sure that children are not afraid of firefighters, making sure they know how they dress in order for them to call out for them. They should never try to hide from a fireperson trying to save their life. Make sure that everyone knows to close doors and cover vents, cracks, or holes. Use a phone, window, or voice to call for help and alert everyone where you are in the building. Have a backup plan in case you are in a building that has multiple levels and finally, if you catch fire, Stop Drop and Roll. Do this until the fire has been extinguished from your clothing.

If your business or home has been affected by a fire, call SERVPRO of San Mateo @ (650) 931-6060.

SERVPRO of San Mateo Emergency Services

2/22/2021 (Permalink)

With SERVPRO of San Mateo by your side, you can count on complete restoration, remediation, and services, available 24/7. No matter the size of the job, we're here to help.

Our 24-hour emergency response service can perform duties such as:

• Immediate response to fire and water damage, smoke damage, debris removal, and board-ups,
• On-location cleaning, pack-outs for off-site cleaning and storage, document restoration, and preservation
• Mold removal, biohazard clean up
• Complete demolition

What to Expect when you call us:

We will ask several questions regarding your water damage emergency. These questions will help us better assist you and determine what equipment and resources to take with us. 

Our SERVPRO Representative will ask:

1. Your name and contact info
2. your insurance information (if applicable)
3. The street address of the damaged home or business
4. When did it occur?
5. What caused the damage?
6. Is there electricity available?

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after a water, fire or smoke damage event. Our staff is highly trained in property damage restoration. 

24-Hour Emergency Hotline

SERVPRO of San Mateo operates 24 hours a day, 7 days a week—including all holidays. In many cleaning and restoration situations, immediate action is needed to prevent any secondary damages. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Water damages turn into Mold damages

2/22/2021 (Permalink)

Dealing with Flood Damage in San Mateo
Flood damage in San Mateo is no laughing matter. Your business is losing money each day that it isn't up and running. You may still be paying your employees for work they are unable to perform because they can't enter an unstable and potentially unsafe building. If the flood damage occurred to your home, you and your family are likewise experiencing the discomfort and expense of having to stay elsewhere. For these reasons, it's best to immediately call a local cleanup service that can restore your property back to its original condition.

What comes after Water Damage? Mold

What is Toxic Mold?

While mold exists everywhere, it sometimes takes on a dangerous form. The scientific name for the greenish-black mold that turns up on the carpet, wallpaper, ceiling tiles, and even wet leaves is Stachybotrys Chart arum or Black Mold. It produces a mycotoxin.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy.

Where Can Mold Turn Up?

Mold can be found in many areas of your home: Attic, Bathrooms, Basement, Bedrooms, Kitchen, Living Room, Garage, and Carpets & Hardwoods.

What to Do If You See Mold?

Do not panic. Try to not disrupt the area where the mold is. Call SERVPRO of San Mateo immediately for mold removal and remediation in San Mateo and surrounding areas. Our highly trained professionals are equipped to remove the mold from your home in a safe and cost-effective way.

Fire Damage Cleaning

2/22/2021 (Permalink)

SERVPRO of San Mateo’s professionally trained technicians can deep clean and remove odors from your house to make it like new again. Soot and contaminants can leave residue everywhere and heavy odors. Using our air scrubbers, specialty cleaners, and fog machines your house can be “Like it never even happened.”

If you were directly affected SERVPRO of San Mateo is here to help. Removing anything that is unsalvageable and taking care of any water damage from putting out the fire. Our professionally trained technicians will provide a scope of everything that is needed to remediate the damage, so you know exactly what to expect.

There is a two-step process to cleaning a house. The structure includes everything that is built into your property. The structure consists of the walls, floor, ceiling, cabinets, counter, doors, lights, windows, and much more depending on the house.  The contents cleaning is everything you own. The contents are couches, beds, TVs, family photos, clothes, kitchen supplies, and anything you have that was not already nailed down when you got there.

Whether you need structure or content cleaning you can always count on SERVPRO of San Mateo to get the job done.

San Mateo Commercial Water damage Restoration

2/17/2021 (Permalink)

SERVPRO is a Commercial Water Damage Restoration Service for San Mateo Businesses

San Mateo is a Californian town in the San Francisco Bay Area. The excellent climate has contributed to the area's history, which primarily existed as a mill town and agricultural farming center on the West Coast. The mid-nineteenth century township remained a farming community until the 1950s when urban redevelopment of the bay area saw an increase in the local population and transformed the town into a suburb and commuter belt for those working in San Francisco. The modern township of San Mateo is considered a part of the Peninsula, America's thriving tech hub with numerous families in the tech industry setting up shop.

The San Francisco Bay Area is mountainous with lots of outdoor areas for enthusiasts to explore. Chief among them is the Castle Rock State Park, which runs along the Santa Cruz mountains. The state park expanse covers a region of 5,242 acres and is famous for its unique rock formations and climbing opportunities. As of 2021, there are 32 miles of hiking trails, which vary from beginner to expert difficulty levels. Among the most traversed routes is the Skyline-to-the-Sea, which expands over 30 miles starting at the Saratoga Gap and finishing at the Waddell Beach. Along the stretch are two overnight camping areas for those hiking on the trails. 

SERVPRO Can Help San Mateo Businesses Overcome Water Intrusion at their Premises

A water intrusion event can occur at business premises and affect productivity levels or create an unsanitary work environment. Our commercial services are designed to find a prompt response to your business emergency using local, qualified technicians.

The key to mitigating losses with commercial water damage in San Mateo is to dry the area quickly. SERVPRO technicians use psychrometric science to maximize drying efficiency. Using dehumidifiers, or DX generators for larger commercial spaces, we can control the indoor atmosphere. Creating a dry indoor atmosphere can speed up the evaporation process while technicians can return daily to monitor the progress or make adjustments to the system. 

• Technicians carry appropriate licenses and legal documentation for commercial restoration.
• Desiccant and refrigerant dehumidifiers help to speed up drying times.
• Monitoring devices allow us to measure progress in real-time. 

If your business faces temporary closure as a result of water intrusion, call SERVPRO of San Mateo for expert commercial water damage restoration at 650-931-6060

Water Removal San Francisco – Sewer Backup

2/5/2021 (Permalink)

The Importance of Thorough Water Removal After a Sewer Back-Up In Your San Francisco Property

Sewer backups occur for a variety of reasons. Everything from tree roots encroaching on sewer lines, old corroded pipes, or consumers flushing inappropriate materials down the toilet can cause the sewer line to be plugged. The result can be dirty raw sewage backing up into your bathroom, sinks, showers, and overflowing onto the floor.

SERVPRO provides water removal services in San Francisco and surrounding areas. Residents of homes may uncover the mess only after noticing a foul smell or walking into a bathroom or laundry room to find sewage all over the floor. We can help clean and disinfect the area following industry guidelines for sewage contamination.

Removing Infectious Waste

When a toilet overflows or water bubbles up in the shower from a clogged sewer line, there is a possibility of infectious waste material in the liquid. The water may contain cholera, tetanus, typhoid, polio, hepatitis, and a variety of other infectious diseases, which can be very harmful to you and your family. There may also be blood-borne pathogens in the water, which can also be detrimental to everyone.

SERVPRO urges clients to avoid exposing themselves to this contamination unless the suitable protective gear is available. Our crew chief can assess the situation and deploy cleanup technicians with the appropriate protective gear, such as full-body suits, gloves, goggles or face masks, and, if necessary, respirators.

Disposal of the contaminated liquids and removal of contaminated materials must also follow industry guidelines. We clean all materials using EPA registered disinfectant chemicals on all exposed surfaces and contents. We disinfect contents and store these items in a clean staging area until the affected rooms are ready to be used once again.

Call SERVPRO of San Mateo at (650) 931-6060 for 24/7 service. We proudly serve San Mateo, Half Moon Bay, and surrounding areas. We're Faster To Any Size Disaster.

Should Homeowners Paint Over Smoke Damaged Walls?

2/4/2021 (Permalink)

Minor Fires May Seem Easy to Clean Up but Professionals Are Recommended to Mitigate the Damage in San Mateo.

A fire doesn’t have to be a blazing inferno to cause damage to San Mateo homes. Smoke can spread throughout the home, quickly impacting areas that have no direct fire damage. 

Isn’t Painting the Walls a Quick Fix?

A small trash can fire that gets extinguished fast can leave smoke residue on walls. Homeowners may think a quick wipe down can clean the soot. Then it is a simple matter of repainting. But that may not be the best choice. Using the wrong product can cause further damage. Painting over the sheetrock may not remove smoke odors. Calling a professional fire damage restoration company in San Mateo to handle the problem is the better choice.

What Gets Done in the Case of Sheetrock?

Anytime we are called out to assess a fire-damaged home, our technicians carefully inspect ceilings and walls. Because there are different types of smoke residues, they must determine which type they are dealing with. Adding to the challenge is that there can be more than one type involved in a fire. The four types of smoke residue include:

• Wet smoke 
• Dry smoke 
• Protein smoke
• Fuel oil smoke

Each of these requires a unique cleaning process, so it is vital to know which kind is present. The smoke that has settled onto surfaces is known as soot. It has a very strong odor. If it has settled onto the sheetrock and you paint over it without removing the contaminant properly, you can trap the smell. Our technicians perform tests to ascertain the soot type. They then clean the surface with the appropriate cleaning products.

Using Sealants

The particulates can become embedded in the sheetrock, and typical cleaning methods alone do not work. Sealants may be used in this case. The sealants encapsulate the odors in a way that covers the foul odors. Priming and painting can take place after that.

Contact SERVPRO of San Mateo at 650-931-6060 for professional fire damage restoration. We’re Faster To Any Size Disaster.

3 Categories of Water Contamination

2/3/2021 (Permalink)

When you have water damage in your home the category of the water can have a large affect on the restoration process. The 3 categories of contamination are based on what is in the water.  If you don’t know what category of water caused the damage call SERVPRO of San Mateo. Our highly trained professionals will be able to use our advanced technology to determine the severity of the damage.

 Category 1

Category 1 water contains no contamination. This is typically water from a faucet or pipe. This is the least common type of water damage. The reason being that the second this water passes through a material it is considered a different category. Category 1 water causes the least amount of damage and typically allows for drying in place.

Category 2

Category 2 water is water that has any contamination. This water is usually any that passed through walls, rusty/ damaged pipes, or your gutter. This is the most common type of water contamination. The severity of the water damage can differ a lot depending on many factors. It is not recommended that any remediation be handled by nonprofessionals.  Call SERVPRO of San Mateo to have our highly trained team handle the situation.

Category 3

Category 3 water is highly contaminated. This water is usual sewage water. This can be from your sink, shower, toilet, or mainline. The damage from this water is generally high. Anything the water touches needs to either be removed or sanitized. If you have any water damage that is category 3 never handle it as it has biohazards. At SERVPRO of San Mateo, we use advanced technology to remediate any odor and damage caused by category 3 water.

Weatherproof Tips

1/22/2021 (Permalink)

This rain season be prepared and prevent any potential water damage. Here is a list of tips to help avoid damage.

• Maintain your roof with regular roof inspections: Do yearly inspections so that you are not caught off guard by rain leaks. Know ahead of time and get it taken care of before it causes you problems and costs more money.
• Weather Stripping: Most people think of weather stripping to help keep their home well insolated for hot or cold weather. Weatherstripping can also help against water damage by sealing cracks or gaps around doors and windows.
• Clean your gutter and rain spout: You should clean your gutter and rain spout at least two times a year to remove any build of leaves and debris. This will prevent water from running down the side of your home and getting into cracks and gaps.
• Pick the right paint: Today's paint is not just a color. If you choose a good paint made for the outdoors it will be waterproof and have UV protection.
• Check your windows: older homes with single-pane windows are more likely to have condensation issues, let in humidity, and have gaps and cracks. We recommend using caulking to fill in any gaps and invest in storm windows.
• Repair concrete: if you have concrete in your home you might notice some cracks. It natural for that to happen over time. These are easily repaired with some concrete chalk.
• Seal any gaps and cracks: Gaps and cracks can show up in your windows (see number 5) as well as your doors, and walls. Get those sealed up to prevent or lessen any damage.

If you do experience any water damage call SERVPRO of San Mateo as soon as possible to prevent any secondary damages. We are available 24/7 for any size disaster.

Bay area High winds causing Damage

1/19/2021 (Permalink)

Strong Winds in the Bay area are causing some major damage. Trees are getting knocked over causing road closures, downed power lines, and damage to property. Some downed power lines are causing bush fires.

Wind speeds between 15 to 25 mph with gusts of 75 mph are raging across the bay area today. High winds are expected to continue for the next couple of days and calm down towards the end of the week with a slight chance of rain on Friday.

In San Mateo county all parks are closed, and Highway 1 is blocked by trees and debris. Power outages are affecting many areas and residents. Firefighters are currently working hard to take care of as many issues as they can.

SERVPRO of San Mateo is Here to Help

If your home is affected by a bush fire call SERVPRO of San Mateo to help. We use advanced technology to remove odor and soot. Our professionally trained technicians will clean your house from top to bottom and restore it too new. We are available 24/7 with emergency services.

When you have damages contact SERVPRO of San Mateo

1/18/2021 (Permalink)

Surviving any disaster that strikes your home or business is only the beginning; recovering from the event inevitably brings new challenges. While property owners carry insurance to protect their investments and facilitate recovery, failure to understand the finer points of these policies can set the stage for frustration and hardship.

What exactly is the role of insurance in disaster recovery? It is a surprisingly difficult question; the answer varies widely depending on numerous factors. These factors include the insurance policies in place, the type of disaster, the geography of the area, and its history of disaster.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

THE FLOOD PROBLEM

While property owners should always be aware of what their insurance does and does not cover, there is one type of disaster that demands special attention: flooding. The most common form of disaster, floods can be triggered by hurricanes, storms, landslides, earthquakes and other catastrophes, and the damage they cause is typically not covered by standard homeowner insurance policies. Unfortunately, many property owners do not realize that fact until it is too late. According to the National Association of Insurance Commissioners, a third of U.S. heads of household mistakenly believe that flood damage is covered by a standard homeowner policy; it is a costly misunderstanding that can leave property owners without the financial means to recover after a disaster.

If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today.  650-931-6060

From Water to Mold Damage

1/18/2021 (Permalink)

Preventing Mold Infestation

Mold damage, unlike water and fire damage, can often be prevented in a home if the proper precautions are taken. Although a few things in your home such as temperature and humidity can't be efficiently controlled so that mold will be discouraged to grow and you won't be uncomfortable, the most important factor in mold growth - water - can be monitored. Additionally, other methods such as improving ventilation and airflow are entirely possible for the average homeowner, and preventing future mold growth might be easier than you think. 

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or HVAC systems or even hitch a ride indoors on your clothing or a pet.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Seal Out Water

Controlling the flow of water into your home is essential in keeping out mold damage in San Mateo. Sealing cracks, making sure windows close correctly and re-tiling roofs, once they begin to outlive their average lifespan, are all important factors in keeping your home's interior dry and mold out of your hair. These aren't typically expensive renovations, requiring sealant and mold-retardant paint, and you can always hire SERVPRO technicians to ensure that the materials are applied correctly. It's a small price to pay to ensure that mold stays out of your home.

If possible, make efforts to improve airflow in your home. Stuffy, stagnant rooms are suitable for mold growth, so opening windows and allowing airflow will always help to protect against mold. Be mindful, however, that you don't leave windows open permanently. If rainwater comes in through those openings, it can cause mold damage and a heap of other problems for you as well. A SERVPRO San Mateo representative may be able to meet with you to help to discuss ways to improve airflow and ventilation in your home, safely.

Clean Regularly

Whether you prefer to clean yourself or hire a service, ensuring that the whole of your home is regularly and thoroughly cleaned is a critical step in ferreting out mold early on and preventing it from finding a suitable surface. Regular cleaning deprives mold of a food source, helps to wipe away moisture, and most importantly gets someone looking at dark corners.

If You See Signs of Mold,
Call Us Today – (650) 931-6060

Burlingame Officials Discuss Eucalyptus Tree Removal on EL Camino

1/11/2021 (Permalink)

El Camino in Burlingame is getting a new look. City officials have been working with Caltrans on fixing the ongoing issues with the main thoroughfare. The main concern of the residents is the sidewalks, flooding during the rain season, and what is going to happen to the 80 beautiful eucalyptus trees.

To repair the streets and sidewalks Caltrans needs to remove 80 trees. These trees are at least 100 years old and are a favorite of the locals. The tree’s shallow roots make it impossible to do any substantial repairs without permanently damaging the trees and possibly killing them.

“As it stands, there are about 85 trees along El Camino Real. Caltrans has expressed a willingness to replant 60 trees, though the standard approach would only require about 15, according to Brownrigg.” (Austin Walsh Daily Journal)

The $100 million project to restore the sidewalk, draining system, and replant 60 new trees are projected to start in 2023. In the meantime, residents get to enjoy their current 85 trees, while also dealing with busted sidewalks and floods from the rain.

Flood Season Restoration

The project to restore El Camino Road is still 2 years away. Right now, residents are still dealing with floods during the rain season, because of existing infrastructure. If you experience any water damage from flooding call SERVPRO of San Mateo.

Our emergency services will help to get the water damages under control as soon as they happen. When dealing with water damage it is crucial to avoid any further damage to your property. You can call us 24 hours a day, 7 days a week—including all the holidays. We are always ready to help stop any damages and restore your home or business "Like it never even happened."

Next steps for vaccine in San Mateo County are unknown

1/8/2021 (Permalink)

The vaccination process has begun. The Biden administration's goal for vaccines is 100 million shots in his first 100 days. Under the Trump administration, the vaccination process has started, with 10.3 million people getting the first two shots and 29 million still available.

The current process of releasing vaccines is by phases.

Phase 1A : healthcare workers, workers and residents at nursing facilities and other longer-term care homes.

Phase 1B tier 1: people 65 and older, workers in education, emergency service workers, and food and agriculture workers (farm and grocery store workers).

Phase 1B tier 2: workers in transportation and logistics; industrial, residential, and commercial sectors; critical manufacturing workers; incarcerated individuals; homeless individuals.

Phase 1C: will cover anyone 50 and older, anyone 16 to 64 years old with underlying health conditions or disabilities, working in water and waste management; workers in defense, energy, and chemical sectors; communications and IT workers, financial services, and government operations workers, community service groups.

Currently, San Mateo is in Phase 1A. California has opened to Phase 1B tier one, but San Mateo County is not ready yet. The main challenge they are facing is staffing. The hospitals are below 0.7% ICU capacity.

“On top of a statewide lag in supply and distribution of doses, Srinivasan said the current surge in cases and hospitalizations have also posed a vaccination hurdle for cross-county medical facilities. Health care systems are tasked with balancing the potential to lose a recently vaccinated employee experiencing side effects with staffing highly needed hospital beds. And general scheduling needs like time off can set the vaccination process back.” (Sierra Lopez Daily Journal staff)

As more healthcare workers get vaccinated, we move closer to Phase 1B. To keep track of the state-wide current phase click here.

Why SERVPRO of San Mateo

The Covid-19 vaccine is being distributed, but the process can take months. In the meantime, Covid cases are still on the rise. SERVPRO of San Mateo understands that safety is of the utmost importance right now. SERVPRO of San Mateo is taking these precautions to ensure a safe environment.

1. Wearing Masks is required by both employees and the customer.
2. We offer electronic signing, just ask the technician if you can have the paperwork emailed to you.
3. Our technicians have their temperatures checked daily to ensure they are not sick.
4. We are tested regularly for Covid-19.
5. We clean our facility daily to not spread germs.

SERVPRO of San Mateo offers regular cleaning for businesses that follow CDC guidelines and will provide merchandise stating you have been CERTIFIED: SERVPRO Cleaned. Customers trust businesses that get regularly cleaned more.

Fire Season Aftermath

1/6/2021 (Permalink)

Fire season this year affected people all over the West Coast. In the Bay area specifically, it took a toll on the entire area with 3 major fires in just the bay area alone, From Vacaville to Santa Cruz. If you lived in an area that was evacuated because it was inches from your house, you probably had damages from it. You might have had direct damage and some of your house got burnt. You might have had indirect damage from smoke and soot. If you have already taken care of any damages that is great, if not it’s not too late and SERVPRO of San Mateo can help.

Fire Damage Restoration

SERVPRO of San Mateo’s professionally trained technicians can deep clean and remove odors from your house to make it like new again. Soot and contaminants can leave residue everywhere and heavy odors. Using our air scrubbers, specialty cleaners, and fog machines your house can be “Like it never even happened.”

If you were directly affected SERVPRO of San Mateo is here to help. Removing anything that is unsalvageable and taking care of any water damage from putting out the fire. Our professionally trained technicians will provide a scope of everything that is needed to remediate the damage, so you know exactly what to expect.

Fire season this year hit the bay area hard. If you sustained damage to your home because of a fire call SERVPRO of San Mateo to make it “Like it never even happened.”

Rain Season Damage

1/5/2021 (Permalink)

Rain season is the most common time for water damage to occur. Leaks in roofs and flood damage can happen fast and cause a lot of damage. Here’s a look at the type of damages you can expect in your home from these rain season disasters.

Leak in Roof

       A leak in your roof can be from roof damage because of old age and repairs needed, or high winds damaging your roof. You can lessen the amount of damaged caused by the leak to your floors by catching it with a bucket, but what about the ceiling and walls? Water damage here might not be visible right away, but if not taken care of can lead to a roof collapse or mold. What if you had multiple leaks or a larger leak in the roof? This is may cause more damage and affect flooring as well.  Trust in SERVPRO of San Mateo to remove any water damage right away so you can have peace of mind.

Flood Damage

      Floods are dangerous and can cause a lot of damage to a house. If the flood left standing water, having that extracted right away can make a large difference in how much damage. The floor and your belongings that rest on the floor will be affected. The extent of wall damage depends on how high the water was. The most important thing is to not try to take care of it yourself. Floodwater is highly contaminated and it's safer to have SERVPRO of San Mateo take care of it for you. We use our moisture readers to determine the extent of the damage and can start the drying process right away with our 24/7 emergency services.

No matter the reason, size, or time of the damage SERVPRO of San Mateo is here to make it “Like it never even happened.”

Commercial Mold Damage

1/5/2021 (Permalink)

Mold spores naturally occur almost everywhere, both outdoors and indoors. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• If your business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold in your building, Call Us Today at 650-931-6060

Commercial cleaning during Covid-19

1/4/2021 (Permalink)

Commercial Cleaning

            Any employer knows a clean workplace is a happy workplace. It makes the employees and customers feel like they are in a safe and comfortable environment. The importance of this is even more crucial during this Covid-19 pandemic.

          SERVPRO of San Mateo can make your workplace Certified: SERVPRO Clean. Giving your employees and customers peace of mind. We offer weekly cleaning for continuous protection.

                                                             Statistics

         Studies show that when it comes to customers and employee’s they trust businesses that get professionally cleaned. 89% of customers are uneasy about going to brick and mortar stores. 71% of people expect businesses to have higher cleanliness standards than respondents do in their own homes. 64% are more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned. Give your customers and employee’s what they want by using SERVPRO of San Mateo’s professional cleaning services and get Certified: SERVPRO Cleaned that comes.

How does Certified: SERVPRO Cleaned work?

        Each business is different, we tailor a cleaning service program based on your businesses needs. An expert deep clean is done by using EPA-approved Hospital-Grade cleaning solutions and standards set by the CDC. You will know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Storm Damage Restoration

12/28/2020 (Permalink)

Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. Storms and inclement weather can be devastating to any business. There’s never a convenient time for any damages. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Storm or Flood Damage? Call Us Today (650)931-6060

SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Should a storm or major event strike, call (650) 931-6060

Clients for the Commercial Large Loss program include the following:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

Cleaning Fire Damage

12/23/2020 (Permalink)

Many aspects of a home get affected by a fire. If the fire was outside your home damage can still occur inside the home from soot and odor. If the fire was inside the home water damage from putting the fire out often occurs as well.

The process of restoring a home after a fire can feel overwhelming especially when you do not know everything involved. What is cleaned? How does it get cleaned?

What is Cleaned?

There are two parts to cleaning a house. The structure includes everything a house comes with when you buy it. And the contents, everything you buy to turn a house into your home. The structure consists of the walls, floor, ceiling, cabinets, counter, doors, lights, windows, and much more depending on the house. The contents are couches, beds, TVs, family photos, clothes, kitchen supplies, and anything you have that was not already nailed down when you got there.

How is it cleaned?

At SERVPRO of San Mateo, our certified technicians use advanced technology to restore your home. If the fire was inside of your home, we use moisture readers to find any water damage from putting the fire out. For odor, we use air scrubbers, ozone machines, and fogging to take care of toxins and bad odor in the air. Any soot and residue will be removed using special cleaning products that are effective without being damaging.

6 Signs You Could Have Water Damage And What to Do if You See Them

12/21/2020 (Permalink)

Sometimes Water damage happens, and it is not obvious. How do you know you have water damage when you cannot see the damage or know how wet the materials are? There are a few clues that will lead you to that answer.

1. Changes to your floor, walls, and Ceiling.

Your floors are buckling, warped, or mishappen. Your walls have bubbles. Your ceiling is sagging. These is a sign of water damage. Make sure to keep an eye on it to see if it gets worse, or better yet call SERVPRO of San Mateo and we can do a moisture test.

2. Stains and Mold

Water stains and mold are good visible signs of longer-term water damage that has gone unnoticed. If you see a stain and mold, you should call SERVPRO Of San Mateo right away to get the damage taken care of.

3. Musty Order

Sometimes you cannot see the damage, but a certain area of your home has a musty smell. If you smell that than most likely there is water damage in your walls, in your ceiling or subfloors. The damage could possibly be mold or turn into mold if not taken care of.

4. Unusually High Water Bill

If you are using the same amount of water as normal, but your water bill is higher, it is probably not because of a raise in the cost. They water is going somewhere, and you should find out wear. Call us at SERVPRO San Mateo and our technicians can use our advanced technology to find the leak and take care of the damage.

5. Outdates pipes and plumbing fixtures

You are at higher risk of water damage if you have outdated pipes and plumbing fixtures. If you hear a dripping sound that could be a leak from a pipe or plumbing fixture in your walls.

6. You see the water, but how big is the damage?

A dishwasher overflows and you have linoleum floors. Most people will just get a towel and dry it up, but how much water is enough to cause damage? It depends on what is around the area of the water. Water easily travels through walls and can get through your tile and linoleum flooring. If you see water on the floor that has covered a good amount of area chances are you have water damage

Reliable and Safe Work by SERVPRO

12/16/2020 (Permalink)

SERVPRO of San Mateo has been serving the Bay area since 2016. We help with Water, Fire, Mold, and Cleaning services. Here are some testimonials from customers that have had a great experience.

          “We had a major water damage in our kitchen which also damaged the ceiling underneath. The guys from SERVPRO were very professional. They came up with a gadget that correctly identified the affected area and they followed up with the damage control. They are very skilled & fast serving team. Highly recommended.”- Upasana Chaude

           “We had the best experience with SERVPRO. Professional, courteous of working during Covid 19, wearing masks and leaving space, and the job was well done”- Tosin Ladeinde 

           “SERVPRO was great!  They were on time, professional, and solved my water damage issue.  Carlos led the team and he was very deliberate and kept me appraised regarding his plan and the process.  Would definitely use SERVPRO again and wholeheartedly recommend their services to my friends!”- Jeff Ulrich

     When looking for someone to help during a disaster remember that SERVPRO Of San Mateo is here for you 24/7. Rely on the reliable.

Covid 19 Be Cautious, Be Clean, and Be Prepared

12/15/2020 (Permalink)

SERVPRO Technician cleaning in full protection

Covid 19

Be Cautious, Be Clean, and Be Prepared

Be Cautious

    Covid 19 is still here and though there are vaccines on the way giving us some hope of relief, it will still be months until we can return to normal. We still need to focus on everyone’s safety. We need to be careful with what information we trust, who we interact with, and how we interact. Keeping family, friends and employee’s safe is on everyone’s mind right now

Be Clean

    The number one way we can help slow down the spread of any disease is to be clean. Disinfecting common touch points and even places we do not always think about needing to be cleaned.

   Some cleaning products and companies make claims that can be misleading about the products they use. According to the FDA no cleaning product can continue to disinfect and clean after the initial use.  Therefore, it’s important to continue to clean surfaces regularly.

                                                                 Be Prepared

    If you have employees coming into work or you are having relatives visit you should prepare. You can always clean a house or building yourself, but when it comes to being thorough and using reliable products you can trust in the professionals at SERVPRO of San Mateo.

    You can prepare for the cleaning by wearing a mask when we arrive for you and our technicians safety. We will prepare by emailing you any paperwork that needs to be signed as an option for contactless signing. We will also be wearing masks and gloves.

Fire Structural Cleaning

10/13/2020 (Permalink)

Just Had a Fire? Here is What to Do

Fire and smoke damage can have a severe impact on your home or business. Fire wreaks havoc on your respective facility and leaves countless necessary repairs in its wake. SERVPRO of San Mateo is committed to immediate emergency response to fire damaged homes and businesses. If you have just experienced a fire, you might be wondering what to do next:

• Follow all safety instructions provided by your local fire department personnel.
• Move pets and kids to a smoke-free environment. Smoke contains carcinogenic gases that can affect their health. Start with a neighbor you trust for immediate aid then move them to a temporary home with friends or family until the fire restoration is complete. 
• If safe to enter the building open all the windows. This will get air moving to push the smoke out of the rooms.
• Make that call – you will need professional help, so before you get too busy, hire a fire remediation specialist who can start work on getting your home or business back the way it was. Insurance policies require that you take reasonable steps to “mitigate damages,” from tarping a damaged roof to boarding windows and making sure smoldering is stopped. SERVPRO of San Mateo provides Its Best Recommendation estimates, has 51 years of experience, and is available when you need us most. Call 650-931-6060 right now.
• Call your insurance company. All policies require that homeowners and businesses report their loss “as soon as reasonably possible.”

Structural Cleaning

This process generally starts by deodorizing the residence (See Deodorization & Odor Removal). SERVPRO of San Mateo will then begin the cleaning/restoration process and proceed room by room. We address all structural elements including ceilings, walls, floors, windows, doors, window and door openings, baseboards and trims, cabinets, shelves, counters, and floors. We also take care of appliances, electrical fixtures, and window coverings. When all cleaning services are completed, we will then provide any necessary steam cleaning services for carpets and upholstery.

The type of disaster will determine the type of cleaning methods used. Smoke damage calls for a degreaser that cuts through smoke and soot to restore surfaces to their pre-disaster condition. Contamination situations require a decontaminating detergent. We also use specialty sponges on items that cannot be cleaned using a wet method. Wood soaps and oils are used on wood paneling and cabinets. Other cleaning solutions are also employed such as window cleaners, silver and metal cleaners, acids for masonry as well as many others.

A structural cleaning generally takes only a couple of days depending on the extent of the damage and the size of the premises. We also work very closely with our customers to coordinate the process and to ensure that the results are satisfactory.

Water damage process from beginning to end

9/25/2020 (Permalink)

You, the insured/customer, can help prevent water damage from becoming worse. The moment you call us, SERVPRO of San Mateo, our receptionist will gather the information listed below so we can have one of our highly trained crews head over to your property. 

*Full name

*Who will be the point of contact

*Property address

*Do you have your insurance information (Claim Number and adjuster information)

*How did it happen?

*Is there standing water? How much?

*How many rooms are affected?

During our initial inspections, our lead technicians will help assess the damage. This means they will use moisture meters or infrared cameras to detect how far the water traveled and what materials are affected. Once they have gone ahead and detected the affected areas they will mark those areas with blue painters tape. After the affected rooms and materials are marked they move on to photo-document each room. Lastly, they will do a walk-through with you of the findings, have paperwork signed, and a detailed inspection report written so the project manager can review. 

Within the inspection report, you have a copy of the assessment, and a detailed portion of what our technicians found. A scope and recommendations report will let you know what work we SERVPRO of San Mateo recommend needs to be done.

Faster to Any Size Emergency

When the worst does happen, though, we're ready for it. We maintain a 24-hour emergency response, and removal team available weekends and holidays. Our professional crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option.

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increase airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial-grade dehumidifiers draw the moisture from floors and walls to prevent the warping of floorboards and rot of drywall.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Water damages and Secondary damages

9/25/2020 (Permalink)

Any kind of damage is always bad, however, when it comes to water damage, you want to make sure you are handling it as soon as possible. When water is not treated within a certain amount of time or properly, it may lead to secondary damages. Secondary damages being mold.

What You Should Know About Mold

Mold is a naturally occurring organism and certain levels are considered acceptable in both indoor and outdoor levels. These levels are often referred to as Condition 1 type mold. When physical growth is achieved (Condition 3) on building materials, it has the propensity to produce a Condition 2 type situation where spores and hyphae settle on surfaces. Actual growth includes the growth of any type of mold (active, dormant, visible, or hidden).

Not all mold is harmful, but certain types can cause health effects to immune-deficient or allergenic prone individuals.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today – (650) 931-6060

Commercial HVAC covered in mold

9/25/2020 (Permalink)

While mold growth in a commercial facility can be the result of a variety of factors, its HVAC system is often the culprit. With their extensive assemblage of drain pans, ducts, piping, filters, and heat exchangers, these systems can provide an ideal environment for mold growth if they are not properly maintained. They also offer a convenient pathway for mold spores that can allow them to spread throughout the facility. For effective mold prevention, detection, and removal, it is vital that facility managers have a good understanding of mold and how it interacts with an HVAC system.

Assessing Your HVAC System For Mold

Issues with the design, installation, or maintenance of its HVAC system can leave a commercial facility vulnerable to mold. When assessing the HVAC system for mold, several key components should be inspected, including:
Drain pans and coils. Cooling cools pull humidity from the air. The resulting condensate water should drip into a drain pan and exit the system via a deep seal trap, but improper design or maintenance of the drain pain can result in standing water, an ideal microbial habitat. Proper sloping and regular cleaning of the drain pan allow it to function appropriately.
Dehumidification equipment. The wet surfaces found here can supply the moisture necessary for mold growth. Periodically treating them to prevent microbial growth is crucial, but care must be taken to avoid dampening duct linings.
Cooling towers. Water quality monitoring and periodic chemical treatment can help prevent microbial growth. If sediment accumulation is an issue, physical cleaning may also be required.
Outdoor air dampers. Debris on screens and grills can build up, blocking them, and providing a harbor for mold growth. Regular cleaning can head off potential problems.
Ducts. While some dust is to be expected, areas that are subject to restricted airflow or moisture are susceptible to contamination. Spaces with duct lining can also be more vulnerable. To avert trouble, maintain filters, coils, and drip pans, protect key system components from moisture accumulation, and repair any water damage promptly. It also helps to minimize the buildup of dust and debris by performing the appropriate housekeeping, especially during any renovation or construction.
Air filters. To prevent contaminants from entering the system, filters should fit properly and match the expected airflows. They need to be changed regularly, and fans should be shut off during the process to avoid contamination.
Air intakes. Groupings of organic material in or near HVAC intakes should raise a red flag. Droppings from birds or bats and debris from areas near garbage cans, standing rainwater, drainage ponds, vegetation, or freshly disturbed earth can result in elevated levels of airborne fungal spores. Return-air plenum. The space above ceiling tiles is often employed as a return-air plenum, so it is important to follow the code that restricts material in the plenum to avoid contamination and ensure uninterrupted airflow.

Dealing With Mold

The interior structures of commercial HVAC systems offer numerous reservoirs where moisture can linger, creating a perfect environment for mold, and remediation can be incredibly challenging. If mold cleanup is required, it must be completed by trained workers who have the right tools for the job because the proper use of isolation procedures, decontamination methods, and personal protective equipment is crucial. If done incorrectly, attempts at mold removal can damage components of the HVAC system and may spread the mold spores to new areas. Many facility managers prefer to rely on professional mold remediation services.

SERVPRO of San Mateo Professional Mold Remediation Services

If you suspect that your HVAC system or any other part of your commercial property has been contaminated by mold, turn to the professionals at SERVPRO. Our experienced technicians are fully certified, so you can be confident that they have the knowledge and expertise needed to tackle even the toughest mold problems. When you contact us for mold remediation services, we will:
• Respond promptly.
• Perform an expert assessment to pinpoint the locations of visible and hidden mold.
• Use advanced containment methods to isolate areas with active fungal growth and prevent the spread of the mold.
• Remove microscopic mold spores from the air with specialized filtration equipment.
• Apply anti-fungal treatments to eliminate mold growth and properly dispose of any mold-infested materials that cannot be salvaged.
• Employ a variety of techniques to clean and sanitize any affected items and deodorize the area.
• Provide restoration services that return the area to its preloss condition.

Fire Damages and how we can help

9/25/2020 (Permalink)

Fire damage on your property can be emotionally and financially devastating. At SERVPRO of San Mateo, we understand that every hour spent in the cleanup and fire restoration process of your business means lost revenue and productivity. This is why SERVPRO of San Mateo is a trusted emergency restoration company that will walk you through the entire process by dealing with your insurance company as well as your preferences for your business restoration.

Different Types of Smoke

There are two different types of smoke- wet and dry.

Wet Smoke- Plastic and Rubber

• Low heat, pungent odor, sticky, smeary. These are more difficult to clean.

Dry Smoke-Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises

Smoke and Soot is very invasive and can penetrate various cavities, causing hidden damage and odor. Our smoke damage technicians have the experience and knowledge to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and Soot Facts:

1. Hot smoke migrates to cooler areas and upper levels of the structure
2. Smoke flows around plumbing systems
3. The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each Smoke and Fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damages?

Call Us Today 650-931-6060

Water and Flood damage

9/22/2020 (Permalink)

Serving the City of San Mateo & Surrounding Areas

SERVPRO of San Mateo has over 51 years of water damage and removal experience for residential and commercial owners. We have helped customers mitigate water damage with our highly trained technicians and state of the art drying equipment. We carefully assess your water restoration needs and consult with you to advise you, our customers, of the damages both observable and unobservable, using our state of the art monitoring devices.

As soon as 24 to 48 hours, water that is not removed promptly can begin to develop MOLD and causing further damage to your property. Our trained professionals are prepared to extract the water and dry the affected areas as soon as possible. We also remove your furniture from the affected area to prevent your personal property from being damaged as well.

The drying process includes the installation of a containment wall to barricade the affected area to reduce damage to the unaffected areas. We use high suction water extraction equipment, high-velocity air movers, and large capacity dehumidifiers to create a drying chamber to dry all floors and affected areas. Our technicians monitor temperature and humidity throughout the drying process and make adjustments as needed.

Removing water quickly from the soaked carpet and pad is most critical to expedite the drying process and avoid more significant wall damage. Using our advanced drying methods, Express Restoration can safely remove water and moisture to save the carpet, pad, and wet walls, thus reducing overall repair and replacement costs.

Fire, Smoke and Soot Damage

9/17/2020 (Permalink)

Fire losses must be handled with special care since many types of materials can fuel a fire. Large amounts of water are required to extinguish the blaze, thus introducing concerns of corrosion, mold, and mildew growth. 

Smoke and Soot damage is very invasive and can penetrate various cavities, causing hidden damage and odor. Our smoke damage technicians have the experience and knowledge to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of San Mateo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary

Dry Smoke – Paper and Wood

• Fast burning, high temperatures

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each Smoke and Fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damages?

Call Us Today 650-931-6060

SERVPRO of Sam Mateo is there to help

9/17/2020 (Permalink)

Advanced Technology and Techniques

We have had a rapid advancement in the technology and techniques these advancements allow SERVPRO of San Mateo Professionals to restore a property to preloss condition quickly, reliably, and more effectively. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

24-Hour Emergency Hotline

SERVPRO of San Mateo operates 24 hours a day, 7 days a week—including all holidays. In many cleaning and restoration situations, immediate action is needed to prevent any secondary damages. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

When disaster strikes, the clock starts ticking. You can always count on SERVPRO of San Mateo for a rapid and proven response, and workable solutions to any situation, no matter how difficult. We are specialized in Water Damage, Fire Damage, Mold Damage, Storm Damage, and Commercial Services.

We are there When You Need Us.

We offer emergency response solutions to safely secure your business and home, and to help prevent any further damage:

• Safety Inspection and Evaluation
• Site Containment
• Board-Up
• Water Extraction
• Structural Drying and Dehumidification
• Corrosion Control
• Selective Demolition

SERVPRO of San Mateo

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As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response whether it be day or night. You can depend on SERVPRO of San Mateo to get the job done. Whether you need emergency flood restoration or just need your upholstery cleaned or when your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. 

Residential Services

Here at SERVPRO of San Mateo, we understand the stress and the pain these damages bring especially to ones home. As a locally trusted leader in the cleanup & restoration industry, no damage is too large or too small for SERVPRO of San Mateo. You can rely on us to get the job done while we protect your most valuable asset's and help to make your house feel like home again. Damages from water, smoke, to fire, we have the latest technologies to restore your content back to its original state. You can rest assured our professionals have the training, experience, and equipment to restore your property "Like it never even happened." 

Commercial Services

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.” When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies.

Insurance Claim Support

SERVPRO of San Mateo is locally owned and operated—so we’re a part of this community too. We also work with all types of insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fast 24-Hour Service

Flooding, fire, board ups, and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster which is why you can expect an immediate response day or night. No damage is ever too large or too small for SERVPRO of San Mateo. We help with water damage, fire damage, mold damage and storm damage in both residential and commercial settings.

Have Questions? Call Us Today – (650) 931-6060 or you can email us at office@SERVPROsanmateo.com

When Storms or Floods hit San Mateo and the Bay, SERVPRO of San Mateo is ready!

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Our highly trained crews are ready to respond 24/7 to storm or flood damage in San Mateo and all neighboring cities.

SERVPRO of San Mateo specializes in storm and flood damage restoration. Our crews are highly trained from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications. We make sure our staff is properly trained in IICRC, employee certification, initial franchise, and e-learning. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of San Mateo Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. As well as give Customers and Insurance rapid responses on job updates.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Resources to Handle Floods and Storms

When storms hit San Mateo and neighboring cities, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of San Mateo has experience restoring homes affected by storms and flooding. We can respond immediately with our highly trained technicians who are specialized to restore your home or business back to pre-storm conditions using advanced equipment to prevent secondary damages. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays with immediate response time, day or night. When a disaster hits you can relay on SERVPRO of San Mateo professionals to restore your property "Like it never even happened," and to protect your most valuable assets.

Have Storm or Flood Damage?
Call Us Today (650) 931-6060

San Francisco 24-Hour Emergency Water Damage Service

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SERVPRO of San Mateo Provides 24 hour fire and water damage restoration service in the entire San Francisco Bay.

SERVPRO of San Mateo is available 24-hours a day 7 days a week—including all holidays for any water emergencies, large or small. When you are dealing with water damage, immediate action is extremely crucial. A delay of just a few hours can greatly increase the severity of the water damage. SERVPRO of San Mateo uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. Here at SERVPRO of San Mateo we are water damage restoration specialists and are ready to restore your San Mateo home or business back to pre-water damage condition "Like it never even happened."

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO office representatives will ask several questions:

• Your name and contact information
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Has the water been turned off?
• What year your home or building was built?
• Your insurance information (if applicable)

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

About SERVPRO of San Mateo

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after fire damage, mold damage or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us Today – (650) 931-6060 Tambien se habla espanol!

Certifications

AMRT - Applied Microbial Remediation Technician
ASD - Applied Structural Drying Technician
IICRC Certified Firm
RRRP - Lead-Based Paint Activities and Renovation
WRT - Water Damage Restoration Technician

San Mateo Smoke and Soot Cleanup

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Smoke and Soot Damage can cause a pervasive odor in your home.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damages and odors. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of San Mateo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood
Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire
Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions. Our crew has fire damage training and expertise to help you and your family through this tough time. Once the fire department leaves, your San Mateo home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire damage conditions.

SERVPRO of San Mateo understands how extremely devastating fire damage can bring for your family and your home. It’s a stressful and confusing time for everyone, so you’ll need a caring expert to guide you through this crisis. Our professionals at SERVPRO of San Mateowill always treat you with respect and empathy, and we’ll always treat your home and belongings with tremendous care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (650) 931-6060

We’re Faster to Any Size Disaster

SERVPRO of San Mateo is dedicated to responding immediately to your San Mateo fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened."

Need Emergency Service? Call Us 24/7 – (650) 931-6060

SERVPRO of San Mateo Commercial Water and Mold Damage

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As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response, you can depend on SERVPRO of San Mateo to get the job done. 

When your business operations are interrupted by water damage or mold damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of San Mateo provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster.

Water Damage

Here at SERVPRO of San Mateo we are water damage restoration specialists and are ready to restore your San Mateo business back to pre-water damage condition. Every water disaster is different, from the amount of water to the level of contamination of the water.

When water damage occurs SERVPRO of San Mateo is aware of the stress it can cause. After you have contacted our offices, we understand you might want to know what you can do in the meantime or what are the next steps. The first thing we strongly recommend is making sure all the water is closed to prevent water from traveling any further.

Always remember your safety always comes first. If you are still moving around your business depending on the type of water damageyou will need to be alert of slippery floors and weakening ceilings. When it comes to the electrical parts of the property it will depend on where exactly the water damage started if directly near lights, we urge you to leave them off.

Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Have A  Water Damage Emergency? Call (650) 931-6060

Mold Damage

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your business appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.”

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

The intrusion of water into your business can result in mold growth. Water intrusions can result from storm damage, plumbing, long-standing leaks, and poor humidity control. When water damages are not addressed right away, the resulting damage can present an increased risk of harmful mold growth. If the humidity and moisture levels in a water damage environment are not promptly returned to normal, mold spores may grow and multiply.

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your San Mateo home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - (650) 931-6060
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

Fater to Any Size Disaster

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your business "Like it never even happened."

Office Fire Damage at a Dialysis Clinic

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Due to a fire which occurred on the back alley of the building, fire sprinklers inside the building burst.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

What To Do After A Fire

When fire damage occurs SERVPRO of San Mateo is aware of how devastating and stressful it can be. After you have contacted our offices we understand you might want to know what are the next steps. The first thing we strongly recommend to stay out of the building and stay out in a safe area.

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork.
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with a light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
  Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

Faster to Any Size Emergency

SERVPRO of San Mateo is dedicated to responding immediately to your San Mateo fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo.

Storm Damage Precautions

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When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Flood damage, regardless of the source, is often preventable if the right safeguards are taken. Inspection of private and commercial property is the key to keeping homes and businesses dry and secure despite what failed plumbing or mother nature can throw at us. At SERVPRO of San Mateo, we try to make flood damage in San Mateo as rare an occurrence as possible.

Our inspectors are some of the most trained in the restoration business when it comes to keeping your structures water-free. We will identify probable sources of water such as unprotected pipes that could burst or rain gutters that are damaged and need replacing. Once finished, we will provide a list of recommendations and a complete price list of everything that our inspectors suggest. 

When the worst does happen, though, we're ready for it. We maintain a 24 hour, emergency response and removal team available weekends and holidays. Our professional highly trained crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option. 

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increase airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial-grade dehumidifiers draw the moisture from floors and walls to prevent the warping of floorboards and rot of drywall. 

We Have the Resources to Handle Storms and Disasters

elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. At SERVPRO of San Mateo, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO OF San Mateo. Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of San Mateo can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Should a storm or major event strike, call (650) 931-6060

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm conditions. We make sure our staff is properly trained in IICRC, employee certification, initial franchise, and e-learning.  You can rest assured our staff is equipped with the knowledge to restore your property "Like it never even happened."

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

We're Faster to Any Size Disaster

When a storm hits your San Mateo home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

Need Emergency Service? Call Us 24/7 – (650) 931-6060 

SERVPRO of San Mateo Commercial Water Damage

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Every water damage situation is different, from the amount of water to the level of contamination in the water itself. Call us today at 650-931-6060.

Flooding and water commercial emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. We are water damage restoration specialists and are ready to restore your San Mateo business back to pre-water damage condition "Like it never even happened." Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

If your business suffers a major loss, call (650) 931-6060.

Faster to Any Size Disaster

When you are dealing with water damage or flooding, immediate action is crucial in order to prevent further damages to your home or business. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of San Mateo arrives quickly and starts the water extraction process immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 650-931-6060

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of San Mateo

SERVPRO of San Mateo has been here helping the community of San Mateo and neighboring cities since 2016. We know and understand the stress that comes with a fire or water damage as well as the disruption it causes your life's and home. Dealing with water damage, fire damage or mold problems can be extremely overwhelming and confusing. That is why we work with you to make the process quick and smooth. Our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

Insurance Claim Support

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Have Questions? Call Us Today – (650) 931-6060  Tambien se habla espanol! 

The Mold Remediation Process

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In as little as 48 hours, mold can quickly become a problem in your home or business. Call us at 650-931-6060 if you suspect you have a mold issue.

We get a number of calls each week from San Mateo homeowners concerned that they may have mold. The truth is, 9 times out of 10 if you suspect you have mold damage, you do. By that time you probably have noticed a musty smell or even potentially have seen mold growth on your walls or personal items.

The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer because there's no firm answer either way! Sometimes mold removal and remediation are covered by your homeowner's policy if it was caused by a "covered peril", like sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer on-site assessments to help you determine a path forward.  Simply call the SERVPRO of San Mateo office at 650-931-6060, and one of our team members would be happy to schedule a mold walk-through assessment. Then, we can provide you with an estimate and talk to you about your options.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - (650) 931-6060
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

SERVPRO of San Mateo 24-Hour Emergency Water Services

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SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. When you are dealing with water damage, immediate action is crucial. When you are dealing with water damage, immediate action is crucial in order to prevent further damages to your home or business. Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."

We Answer the Phone Ready to Help
Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateohas specific water damage training and experience to help you through this tough time.We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Mold in your commercial building?

6/23/2020 (Permalink)

The interior structures of commercial HVAC systems offer numerous reservoirs where moisture can linger, creating a perfect environment for mold, and remediation can be incredibly challenging. If mold cleanup is required, it is critical that it be completed by trained workers who have the right tools for the job because the proper use of isolation procedures, decontamination methods, and personal protective equipment is crucial. If done incorrectly, attempts at mold removal can damage components of the HVAC system and may actually spread the mold spores to new areas. Many facility managers prefer to rely on professional mold remediation services.

If you suspect that your HVAC system or any other part of your commercial property has been contaminated by mold, turn to the professionals at SERVPRO of San Mateo. Our experienced technicians are fully certified, so you can be confident that they have the knowledge and expertise needed to tackle even the toughest mold problems. When you contact us for mold remediation services, we will:

• Respond promptly
• Perform an expert assessment to pinpoint the locations of visible and hidden mold
• Use advanced containment methods to isolate areas with active fungal growth and prevent the spread of the mold
• Remove microscopic mold spores from the air with specialized filtration equipment
• Apply anti-fungal treatments to eliminate mold growth and properly dispose of any mold-infested materials that cannot be salvaged
• Employ a variety of techniques to clean and sanitize any affected items and deodorize the area
• Provide restoration services that return the area to its preloss condition.

At SERVPRO of San Mateo, we take pride in being your best resource for mold remediation. If water or fire has damaged your property, our commercial restoration services can get you back in business fast. With more than 40 years in the industry, an award-winning training program, a variety of specialized cleaning services, we are ready to tackle your most challenging jobs. Offering 24/7 emergency services, we are there whenever you need us, and you can always count on our professional team to leave your commercial property looking its best. Call us today to explore our full range of services or request our assistance.

How to be ready for in home fire

6/23/2020 (Permalink)

There’s also the danger of fires starting in your home from electrical shorts or kitchen fires. The most common cause of in-home fires tends to start from cooking fires. 

According to The Red Cross, “If a fire starts in your home you may have as little as two minutes to escape. During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives.” Two minutes! That’s barely enough time to grab your pets and a couple of beloved belongings and escape. Not to mention dealing with the worry about your home due to fire damage because of fires in San Mateo, Burlingame, Hillsborough, and San Francisco.

Here are the top 7 ways to prepare for a home fire from redcross.org:

• Install the correct number of smoke alarms. Install a smoke detector inside each bedroom, outside each sleeping area and on every level of the home, including the basement. On levels without bedrooms, install alarms in the living room (or den or family room) or near the stairway to the upper level, or in both locations. Test your smoke alarm or smoke detector once a month and replace the batteries at least once a year.
• Teach children what smoke alarms sound like, and teach them what to do when they hear one. Practice with them twice-yearly.
• Ensure that all household members know at least two ways to escape from every room of your home and that you determine a family meeting spot outside of your home in the case of a fire.
• Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another or cannot meet at the predetermined family meeting spot.
• Practice escaping from your home at least twice a year, and at random times. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
• Make sure everyone knows how to call 9-1-1, no matter how young.
• Teach family members to STOP, DROP, and ROLL if their clothes should catch on fire.

When unexpected weather hits

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Storms and inclement weather can be devastating to any business or home. Wind damage, heavy rain, and flooding can occur unexpectedly and cause substantial damage in a matter of minutes.

There’s never a convenient time for flooding or any storm damage to strike your home or business. So when an emergency situation arises in your home or business, give us a call and we’ll be there fast with the help you need.

•  24 Hour Emergency Service
•  Faster to Any Size Disaster
•  A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
•  Highly Trained Storm and Water Damage Restoration Specialists

be there fast with the help you need.

•  24 Hour Emergency Service
•  Faster to Any Size Disaster
•  A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
•  Highly Trained Storm and Water Damage Restoration Specialists

Storm or Flood Damage? Call Us Today (650)931-6060

What to do when power is out due to storm damage.

6/23/2020 (Permalink)

When unexpected weather strikes and causes it is important for everyone to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

• Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
• Make sure you have alternative charging methods for your phone or any device that requires power.
• Charge cell phones and any battery-powered devices.
• Know where the manual release lever of your electric garage door is located and know how to operate it.
• Learn about the emergency plans that have been established in your community.

During a Power Outage:

• Avoid using candles which can cause fires. Only use a flashlight for emergency lighting.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
• Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

• Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
• If food in the freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
• Contact your doctor if you’re concerned about medication having spoiled.
• Store at least a three-day supply of non-perishable food. 
• Choose foods your family will eat.
• Remember any special dietary needs.
• Avoid foods that will make you thirsty.

Commercial remediation for Fire,Mold and Water

5/21/2020 (Permalink)

Commercial Fire Remediation

Fire damage is especially devastating for a business or commercial property. In addition to the fire damage and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. Learn more about our fire damage restoration process.

Commercial Fire Damage? Call Us Today -(650) 931-6060

Commercial Mold Remediation

Besides causing a major business interruption, mold damage can present a serious health risk for people exposed to your commercial property. Mold infestations can be caused by minor water damage intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold damage problem, call SERVPRO of San Mateo, who will respond quickly and work fast to manage the situation.

Have a Mold Problem? Call Us Today –(650) 931-6060

Commercial Water Remediation

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, SERVPRO of San Mateo we’ll be there fast with the help you need. When you are dealing with water damage, immediate action is crucial to prevent further damages to your business. Even a delay of a few hours can greatly increase the result of water damage. 

Water Damage or Flooding? Call Us Today (650) 931-6060

Need Emergency Service? Call Us 24/7 – (650) 931-6060

SERVPRO of San Mateo for your cleaning needs

5/15/2020 (Permalink)

Cleaning Services

You know SERVPRO of San Mateo is a leader in Fire and Water Cleanup & Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

SERVPRO of San Mateo begins deodorizing the residence or facility immediately using the following procedures:

• Installation of a solid odor absorption gel into the return air of the HVAC (Heating, Ventilation & Air Conditioning) system
• Applying a wet fog to open spaces, attics, and/or crawl spaces
• Dry fogging the interior areas of a residence 
• Temporary installation of an ozone generator to remove biological or difficult carbon odors
• Use of chemicals and detergents with deodorant additives

Restoration & Cleaning

Windows, Fixtures, & Appliances Restoration & Cleaning

• We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. Typically, we can clean all fixtures and appliances thoroughly without removing them. 

Furniture Restoration & Cleaning

Although cleaning may not restore all furniture to a “brand new” condition, we work hard to repair and refurbish as much as possible. This includes:

• Vacuum and clean upholstered items such as sofas, chairs, cushions, and drapery – depending on the type of fabric
• Cleaning leather and vinyl furniture with a mild degreaser and leather treatment.
• Hand clean, degrease and deodorize hard surface furnishings such as tables, nightstands, dressers and bookcases

If the furniture is permanently discolored because of the loss, we provide documentation to the insurance adjuster.  

Need Cleaning Services? Call Us Today – (650) 931-6060

Why San Mateo

1/23/2020 (Permalink)

What is SERVPRO 

SERVPRO is a Water & Fire - Clean & Restoration company. This means we are specialized in helping you with any fire damages, water damages, mold damages, and cleaning. We are apart of a national network of over 1,700 franchises which guarantee you'll always be able to contact us. 

SERVPRO has 24/7 emergency services that will guarantee you services when you need it the most. When you have standing water from a water leak or your windows and doors have been broken due to the fire you can count on us to be there to help. We are even available during the holidays.

Why SERVPRO of San Mateo

SERVPRO of San Mateo has been helping the San Mateo community and neighboring areas for over 4 years. You can always count on us to answer any questions you have, there is never a silly question. We understand when disaster stricks it may be a very stressful time. 

Our technicians are highly skilled not only performing the work but being able to communicate with you. This helps the prosses be easier to understand. Our crews are friendly and respectful so you can feel comfortable knowing you have a reliable company.

In our office, our receptionist will help more than happy to help. When you call, we will ask several questions to make sure we understand the situation. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask:

• Your full name & contact information (phone, email, etc. )
• Your insurance information (if applicable)
• The street address of the damaged home or business
• When did the damage occur?
• What caused the damage (if known)?
• Is there electricity & water available (on-site)?
• How many rooms are affected?
• A short description of the situation.

We Answer the Phone Ready to Help! Call Today - (650) 931-6060

What you need to know after a disaster stricks

12/9/2019 (Permalink)

Surviving a natural disaster that strikes your home or business is only the beginning; recovering from the event inevitably brings new challenges. While property owners carry insurance to protect their investments and facilitate recovery, failure to understand the finer points of these policies can set the stage for frustration and hardship.

Disasters are emotionally devastating, and they often pack a bruising financial punch as well. They are also on the rise. Tornadoes and thunderstorms were the costliest types of disaster, racking up insured losses of more than $25 billion, according to the Insurance Information Institute. Insurance companies also paid out another $5.5 billion for insured losses caused by hurricanes. Other forms of a disaster like floods, earthquakes, fires, and landslides also contributed to the rising cost of a disaster.

With both the number of disasters and their costs increasing, insurance companies are taking steps to ensure that they have the dollars needed to pay for insured losses by limiting the amount paid out for reconstruction, offering smaller reimbursements for common types of damage and requiring higher deductibles. Why do property owners accept these less generous policies? For many, the choice is driven by a desire or need for lower, more affordable insurance premiums.

While property owners should always be aware of what their insurance does and does not cover, there is one type of disaster that demands special attention: flooding. The most common form of disaster, floods can be triggered by hurricanes, storms, landslides, earthquakes, and other catastrophes, and the damage they cause is typically not covered by standard homeowner insurance policies. Unfortunately, many property owners do not realize that fact until it is too late. According to the National Association of Insurance Commissioners, a third of U.S. heads of household mistakenly believe that flood damage is covered by a standard homeowner policy; it is a costly misunderstanding that can leave property owners without the financial means to recover after a disaster.

The Federal Emergency Management Agency says that flood claims averaged over $2.9 billion a year. Unsurprisingly, residents living in high-risk areas made the majority of the claims; after all, statistics show that a home in these locations has a 1 in 4 chance of flooding during a 30-year period. However, individuals living in other places can still suffer damages. One-fifth of flood claims are made by people living in lower-risk areas.

A mere 20 percent of the homes in the United States that are at risk for flooding are covered by flood insurance. Why do so few people have coverage for flooding? Part of the problem is that most private insurers will not offer flood insurance because they simply cannot make the economics work thanks to a concept known as adverse selection. What is adverse selection? Simply put, it means that the people at greatest risk are most likely to buy insurance. Normally, insurers offer coverage to a large number of customers, charging each a small fee. Not everyone will suffer damage, and the amount the insurers collect allows them to pay for the claims filed by those who do while still making a reasonable profit. However, in a perfect example of adverse selection, the people who tend to purchase flood insurance are also the ones who live near large bodies of water and have the greatest risk of suffering water damage. Individuals who view flooding as unlikely are generally uninterested in buying flood insurance. As a result, the pool of people willing to pay for flood insurance is not large enough to generate sufficient funds to meet the demand created by people making flood claims. 

If private insurers do not offer flood insurance, what can property owners concerned about flooding do? Policies are available that are backed by the federal government’s National Flood Insurance Program. Here, participating communities agree to meet FEMA's guidelines for reducing flood risk. In return, they receive the promise of federal help if a flooding event occurs. Both property owners and renters who live in a participating area can buy flood insurance. Costs vary widely. The price tag for this type of policy is determined by the deductible selected, the amount of coverage purchased, the condition of the property and its location.

How would you recover if your home or business was damaged by water? Ensuring your home or business is one of the best ways to protect your property and increase the chances that you will have the assets you need to recover from a disastrous flood. Be sure that you understand your policy, and do not wait until a storm is imminent to buy flood insurance. In most cases, there is a 30-day period between when the policy is purchased and when it goes into effect. 

If flooding or some other type of disaster does damage your residential or commercial property, SERVPRO of San Mateo can help. We are capable of responding rapidly to catastrophes of all shapes and sizes. As trusted leaders in the restoration industry, we understand that delay can result in additional damage. That is why we are available 24 hours a day and 365 days a year. Our highly skilled technicians are trained in water damage restoration and structural drying, and they have the professional equipment needed to get the job done properly. If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today. 650-931-6060

Don't let water damage affect your business

12/9/2019 (Permalink)

In the Bay Area, floods can happen from external sources, requiring that floodwater residue be removed and sanitation ensue after, or clean water can also be the source of water woes. When SERVPRO of San Mateo technicians mitigate water disasters, we make sure that the moisture level is reduced and that sanitary conditions are also restored. To complete this, we remove standing water and work toward smaller levels of moisture-elimination as quickly as possible. 

We would like to start at the humidity level, but this is impossible because moisture travels from wet areas to dry areas. Because equilibrium can never be achieved when there is a source of moisture, we must eliminate from largest to smallest – from standing water to puddles, then on to wet areas, and eventually from dampness to higher humidity. 

Our sanitizing procedure includes cleaning every contaminated surface as well as the air. The air must be cleaned, so that not only is breathing pleasant but also safe. Contaminants produce appalling odors for a reason - they are not safe to breathe in, especially on a regular or continuous basis. This is true for shops even when the water that created the disaster is from a pipe or other heavy water leak. 

We may have IICRC certifications in Applied Structural Drying (ASD) and Water Damage Restoration (WRT), but we are also experienced in the disasters that can affect any business, and we can help you solve the problems that come with these disasters. With the help of our highly trained technicians, SERVPRO of San Mateo helps restore your property to its preloss conditions.

When your commercial property has experienced water damage that threatens to wash your business away, call us, SERVPRO of San Mateo, at (650) 931-6060. Emergencies and disasters have no off-hours, so we never close, making us always available 24 hours, even on holidays.

Rain storms

12/9/2019 (Permalink)

Lately, we have been dealing with nonstop storm rains and unfortunately, a lot of homes and businesses have been affected in all types of ways. The storm has affected from flooding to trees being knocked over. Most people may think it is not important to have there home be dried after water damage but it is the best way to avoid any secondary damages such as having the water continue to travel or have water sit inside the walls until it turns into mold. 

When dealing with water damage whether it be in your home or business we make sure to make the process as easy as possible. We do this by following the specified steps.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

The weather is unpredictable but you can always count on SERVPRO of San Mateo to be there to help. You can rest assured knowing we are here to help minimize the interruption to your life and quickly make it "Like it never even happened". We do this by having crews be available 24/7 including all holidays. Don't let the water stop you from spending time with your loved ones. Call SERVPRO of San Mateo at (650)931-6060 or you can even send an email with pictures at office@SERVPROsanmateo.com

Break down of Large Loss

12/9/2019 (Permalink)

Emergency management officials often say that the best time to prepare for a disaster is before any threat is on the horizon. Being proactive by creating and testing a disaster plan for your business allows you to have everything needed in place, increasing the odds that your company will survive the storm and be able to get back to business quickly after a catastrophe. There are several things you need to do when crafting a disaster recovery plan.

The SERVPRO of San Mateo Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of San Mateo, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of San Mateo.

Some disasters are universal; for example, fire is always a threat. The risk of other disasters, like hurricanes or earthquakes, varies depending on your location. First, determine what types of disasters are most likely to impact your business. Then, identify how various disasters would affect your operations and plan accordingly. Emergency management agencies in your area are a good resource.

Review your insurance and make certain that you understand exactly what it covers. Does it provide sufficient compensation for physical losses? Will you be able to restore crucial materials and equipment? Is flood damage covered? What about business interruption?

Certain business functions are absolute necessities. Who and what will you need to keep things functioning in the wake of a disaster? Work up a list of responsibilities and assign them to your employees so that everyone is prepared to respond effectively.

Communications often break down in a crisis, so it is important that you have a plan in place. Draft a list of emergency contacts and store them in multiple locations. Know who will provide notifications and how they will do so.

Make it standard procedure to back up all critical data regularly. Backups should be stored in an off-site location. Copies of insurance policies, legal papers, and other important records should also be stowed safely.

Prepare to protect your technology by developing a recovery plan for your information technology. Make certain that it includes a way to regain Internet access, resource requirements, data restoration plans, and procedures for the recovery of computers, wireless devices, networks, servers, apps, and your data.

What happens if a disaster renders your location unusable? What arrangement would allow you to keep operating? Is telecommuting a possibility? Would you rent facilities or temporarily share space with other businesses?

What suppliers and other businesses are vital to your operations? Identify alternative vendors so that you will know where to turn if a regular one is unable to deliver due to an emergency. Also, identify a restoration company that can help you get your company’s premises back to normal.

Every emergency is unique, and following the directives of the emergency management authorities in your area is essential for the safety of you and your employees. When it’s time to begin the recovery process, count on SERVPRO of San Mateo. We can respond quickly with highly trained restoration technicians who employ specialized techniques and equipment to restore your business or home to pre-disaster conditions.

Our Services

11/6/2019 (Permalink)

Since 2016 SERVPRO of San Mateo, has been helping the community of San Mateo and all neighboring cities. We have been assisting in all types of situations from water to fire even mold. When running into any of these situations you can always count on SERVPRO of San Mateo to respond immediately. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Here at SERVPRO of San Mateo, we make sure all of our employees have the proper training to better inform you on the process of your situation. Not only are our technicians trained but also our office representatives that way you know you are always getting the correct information. Now you may be wondering what type of training. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. The way our employees are granted this is by taking an in-person class to get their certifications.

When called on to assist in your property's situation our office representatives are gathering information to make sure all proper circumstances are taken to better assist the situation. When our technicians arrive on-site they are documenting, labeling and taking pictures of the entire process so all involved parties are updated on a daily bases.

SERVPRO of San Mateo understands how stressful any damages can be that is why we work with all types of insurance companies to help get your property restored to preloss conditions. We work with you in all situations, whether insurance is involved or not.

Northern California Fires

10/11/2019 (Permalink)

 This past week PG&E announced its public safety shutoff to help prevent wildfires. At this time it is highly recommended we are all prepared by having enough to last the whole shutoff. Making sure safety measures have been discussed and emergency bags are prepared. With the power being shut off does not grantee fires will no longer happen. Therefore we must always be prepared. When you have fire damage to your home or business SERVPRO of San Mateo is ready to help. San Bruno mountains near South San Francisco have recently suffered from a fire that rapidly spread around 4-5 acres. Each fire damage situation is a little different. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. If your home or business suffers from fire and smoke damage call SERVPRO of San Mateo. After you have contacted our offices we understand you might want to know what are the next steps. Making sure you are 100% safe is the most important. Avoid going into the building especially if the ceiling or walls are falling apart. If you have been hurt by the damage we highly recommend contacting the medicals as soon as possible. Since the air can be extremely smokey we recommend wearing a mask to avoid inhaling any smoke particles. The fire restoration process begins when you call us. Our SERVPRO of San Mateo representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. Something very important when dealing with fire damage is there is always damage to the structure of the building and then there is damage to the contents, being any belongings. In a fire damage inspection, our highly trained technicians will be meeting you onsite to asses the damage. This helps frame the entire restoration plan to how many days it will take to how much equipment is needed as well as people. In this step you can expect to have a walkthrough with our technician, they will be labeling, taking pictures and doing a scetch of the affected areas. At this time paperwork will also need to be signed. Everything will be reported back in scope and recommendations to you and or your insurance company. Once all has been approved and work is ready to be scheduled. Always keep in mind not all jobs are the same, especially with fires. If immediate Board-Up is needed they will start with this. Then proceed with tear-outs and pack out. Some may require processing for belongings to be cleaned to make sure all smoke and soot has been removed properly. Some damages may have secondary damages like water damage. Whether you have the fire, water or both types of damages SERVPRO of San Mateo is always ready to help. The way we do this is by having our emergency crew ready as soon as you call.SERVPRO of San Mateo provides emergency cleanup and Restoration services 24 hours a day, 7 days a week—including all holidays. 

Top Causes of Water Damage

9/19/2019 (Permalink)

And What to do About Them

Water damage is the second-most often filed claim among home and business owners in America — and it can also be one of the most damaging incidents. That's largely because water damage itself doesn't just have the potential to ruin building materials and personal goods, thereby requiring extensive rebuilding to affected areas, but if impacted areas aren't restored correctly and to industry standards, subsequent mold growth can wreak further havoc on a property. 

The good news is that it's estimated that the majority of water damage incidents can be prevented, and at SERVPRO of San Mateo, in addition to being there to bring the damaged property back to preloss condition, we're all about empowering home and business owners with the information to prevent such disasters. On this note, we've broken down the top causes of water damage and what you can do to help prevent them.

Top Causes of Water Damage

• Plumbing issues: Plumbing issues are among the leading causes of water damage in homes and businesses. The bad news is that such issues are often difficult to detect, as much of a home or facility's plumbing is located inside of wall cavities and only noticeable when the issue has escalated to a point of seriousness. Other plumbing issues are easier to detect, like leaking faucets or leaks underneath a sink. What's more is that any type of plumbing leak doesn't just have the potential to lead to water damage, but also to increase your water bill. The best way to prevent water damage from plumbing issues is to take note of any common signs. Look for water stains on ceilings, sagging drywall or mold spots. Periodically check under sinks for any signs of water. If the signs are there, take the necessary measures to resolve them before the situation becomes too dire.

• Busted pipes: We tend not to experience too many freezing temperatures in California's Bay Area, but every now and then a cold spell can sneak upon us. When it does, the chances of freezing pipes becomes much greater. What's more is that if frozen pipes aren't resolved, they can expand and break, flooding home or business with water. Frozen pipes are fairly easy to prevent in cold temperatures. You can purchase insulating sleeves, drip water from faucets or move portable heaters into areas of concern to prevent freezing.

• Natural disasters: Water damage from natural disasters is much more difficult to prevent, as Mother Nature can't easily be predicted and flash flooding from heavy rainfall isn't easy to manage. There are a few things you can do to minimize the chances of water intrusion during heavy rainfall. One, make sure your home is graded away from the foundation. You can also make sure that your gutters are clean, so water can drain properly, and that doors and windows are properly sealed. Like we said, no matter how much you prepare for inclement weather, however, water may still find its way into your basement, crawl space or lower level of your home. If it does, SERVPRO of San Mateo is there to help. 

• Equipment failure: The final leading cause of water damage that we'll cover here is an equipment malfunction. Some of the leading malfunctions that lead to water damage include a faulty washing machine hose or a failing hot water tank. The best way to prevent these issues from happening is to make maintenance of such appliances as a part of your annual checklist. Washing machine hoses tend to loosen after about a decade of use, and hot water tanks tend to rust out at the bottom over time if sediment isn't routinely flushed. Just pay a bit more attention to these appliances to prevent issues with them.

No matter how much effort you put into preventing home water damage, know that it still may occur — from one source or the other. And when it does occur, SERVPRO of San Mateo is there ready to respond and take the necessary steps to restore your home to preloss condition. We follow all industry standards on water damage jobs, and we'll also take the necessary steps to resolve the underlying issue. Contact SERVPRO of San Mateo—trusted restorers in California's Bay Area—for more information today.

SERVPRO of San Mateo Commercial Water Damage Restoration

9/19/2019 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water damage happens in an office building, store, or mall. So when a water emergency situation arises in your business, give us a call we provide emergency cleanup and restoration services.

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires its own situation, for example, commercial water damage will need to have more equipment and depending on the damage a bigger crew of highly trained technicians, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage process.

Step 1 - Emergency Contact

When dealing with water damage it is crucial to start the water damage restoration process to avoid any further damage to your business. SERVPRO of San Mateo provides emergency cleanup and Restoration services 24 hours a day, 7 days a week—including all holidays. When you call our team will ask several questions regarding the damage this is to help determine how to proceed with restoration services.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water?

Step 2 - Inspection and Water Damage Assessment

When dealing with the emergency response this step will be combined with step 3. For any type of damage, we will have our lead technician asses the damage to better determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration as well as to identify the type of water. 

Step 3 - Water Removal / Water Extraction

During emergency services, we have a crew immediately head out to the property. In this process, if there is any standing water we will start to extract the water, baseboards will be removed and depending on the amount of water there is a possibility the carpets will have to be removed.

Step 4 - Drying and Dehumidification

Once all the visible water has been removed we place equipment to make sure every part of the structure is completely dry. The amount of equipment placed very on the size of the damage, the type of equipment placed will either be air movers or dehumidifiers.

Step 5 - Cleaning and Sanitizing

Once the entire structure is completely dry we will vacuum any remaining dust using our HEPPA vacuums and making sure everything is sanitized completely to ensure the best care possible.

Insurance Claim Support

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fire Damage vs. Smoke Damage: What's the Difference?

9/16/2019 (Permalink)

There's fire damage. There's smoke damage. And while smoke damage is often the result of a fire, a property doesn't necessarily need to experience fire damage in order to endure smoke damage.

Make sense? In case it doesn't or in case you just want to learn more about the main differentiators between smoke and fire damage, you've come to the right place. Here at SERVPRO of San Mateo, we specialize in restoring fire and smoke damaged properties to preloss conditions in California's Bay Area. We work closely with property owners to correctly assess each job we're on, so we can come up with the best restoration plan. And while we specialize in mold remediation and water damage restoration as well, fire and smoke damage restoration jobs are among the jobs we take the most pride in. Why? Because they're the jobs that we truly have the opportunity to impact lives the most. 

Fire Damage 101

It's estimated that there's a fire every 24 seconds in the United States. This shouldn't be a surprise when you consider the wide variety of factors that can cause a fire. There are household issues, such as faulty electrical wiring, to human error, such as cooking mistakes or failure to turn an iron off or blow a candle out. Then there are fire-causing factors that are less controllable, such as wildfires, downed electrical wires during inclement weather and even lightning strikes. 

Regardless of the cause of the fire, the steps we take to restore property remain the same. We'll respond quickly and work with local fire authorities to determine when the property has been secured and when it's safe for us to enter and properly assess things. Following our assessment, this is the process that we take at SERVPRO of San Mateo, which abides by industry standards on every job:

• Remove damaged components: Some components are damaged beyond repair and/or restoration and may need to be discarded. Other contents can be packed out and sent for cleaning and restoration if applicable. 
• Remove damaged building materials: We'll likely have to remove all damaged building materials that were affected or else risk the property's structural integrity. This means that any floorboards, studs, paneling, etc. that were impacted will have to go. Evaluation of the property's structure is always one of the most important parts of any evaluation.
• Treat: If any of the property's structure that was impacted can be saved, we'll take the right steps to deodorize and decontaminate it.
• Rebuild: Following our assessment and material removal, we'll then work to rebuild the property to preloss condition. Depending on the severity of the fire, fire restoration jobs can take anywhere from weeks to months.

Smoke Damage 101

Like we said in the introduction, you don't necessarily have to have fire damage in order to have smoke damage. Grease fire or small, easily extinguished fire might not result in any structural fire damage, yet it could leave certain rooms of a home or building engulfed in a smokey mess. Smoke damage can result in more than just smell — it can lead to discoloration of building materials and contamination too.

From there, intensive deep cleaning and deodorizing begin. Fabrics and window dressings that are removable can usually be washed and salvaged, as can most other hard goods and contents in an affected area. In-place building materials, such as flooring and drywall, are often more difficult to properly clean. Non-porous surfaces such as hardwood and tile can simply be hand cleaned. Carpets can be professionally deep cleaned in most circumstances. Even drywall can be salvaged from smoke damage about 80 percent of the time. Drywall typically only requires removal if the smoke has gotten behind it. Following deep cleaning, an odor counteractant is deployed to the affected area and the HVAC system is cleaned so that there's no recontamination of the area (or cross-contamination to other areas of the building). 

As we said, fire and smoke damage has the potential to be among the most intense jobs that we're likely to take, but they're also among the most rewarding. For more information on our smoke and fire damage restoration services, call the Bay Area restoration experts, SERVPRO of San Mateo, today.

What Materials Need to be Discarded During Mold Remediation?

9/10/2019 (Permalink)

Home mold growth can be very dangerous for a variety of reasons. For starters, mold can weaken building materials and spread over time, making what was once a seemingly small problem a large, complex and expensive one. And secondly, it's estimated that up to 30 percent of all humans have some sort of a mold-related sensitivity. These effects from being around mold range from minor to major, and may consist of things like runny noses, watering eyes to chest pain and respiratory issues.

As we said, mold can be dangerous on multiple levels, and it's why you should always rely on the professional to remediate any issues in your home or business. In California's Bay Area, SERVPRO of San Mateo is that professional for you. Whether it's minor mold growth or a major outbreak, we've got the experience, tools, and knowledge to remediate the mold in a safe and effective manner. We follow all the industry standards for mold remediation and structural repair, and the latter aspect of mold issues is important for consumers to understand. When it comes to water damage and subsequent mold growth, there's a good chance that we'll need to remove at least some building materials that have been affected. Here's a closer look.

What Moldy or Water-Damaged Materials Can be Salvaged?

Generally, anything water damaged or experiencing mold growth that is porous must be discarded of. This includes the likes of drywall, carpeting and carpet padding when it comes to building materials. For example, if the lowest level of your home flooded, SERVPRO of San Mateo would come in, pack out salvageable contents and then work to remove drywall in the room up to the point where it was affected. In these situations when you're dealing with porous materials, it's crucial to remove drywall and paneling down to the studs or else mold will surely begin to grow — that is if it hasn't begun to grow already. You can't safely dry out porous materials, and that's why we take the necessary steps to remove them. Following mold remediation or water damage cleanup, porous materials — such as drywall — will need to be replaced to restore the area to a preloss condition.

Non-porous materials are a different story and typically do not have to be removed unless there is significant rotting or other damage to them. Even in the event that they have mold growing on them, it can be fairly easily removed with a hand brush and then disinfected so that any remaining mold spores are destroyed. These materials can then be dried and drying can be sped up utilizing the likes of air blowers, dehumidifiers, and other fans.

Other Contents

Contents restoration, or the successful restoration of personal items, belongings, and materials, has drastically improved over time to the point where nearly everything can be restored if it's gotten to in time. This includes the likes of clothes, electronics, books, textiles, hard goods, photographs and more. Technology has advanced so notably that if these items are packed out and restored in a timely manner, the success rate is very good. If they're not addressed quickly enough, however, then they may have to be discarded — another reason why it's so important to call in the professionals promptly whenever there are those first signs of water damage and/or mold growth. Ultrasonic cleaners, ozone washing, special electronic cleaning stations and more can all help restore a variety of contents to preloss conditions.

Contact SERVPRO of San Mateo Today

Obviously, you hope that nothing ever happens to your home or business — but at the same time, it's best to be prepared in the event of a disaster. That's where the professionals at SERVPRO of San Mateo can come in handy. As experienced restoration and remediation professionals, we pride ourselves in being the complete solution for damaged property in California's Bay Area. And when disaster strikes, you can count on us to respond promptly, create an action plan and get to work. For more information on our mold remediation services, contact us today.

SERVPRO of San Mateo can help with water damage

9/5/2019 (Permalink)

My Home Has Experienced Water Damage, What Now?

You come home to realize that a faucet was left on and overflowed all over your kitchen or bathroom. Or a pipe busted inside of a wall cavity, causing water to soak through multiple floors. Or a heavy storm came through the California Bay Area and flooded out the lowest level of your home. 

These are all home nightmare scenarios involving water damage, and chances are it's going to happen to you at some time in your life. It's estimated that up to 14,000 people in the United States experience a water damage event each day. It's also estimated that 98 percent of all basements will experience some sort of water damage in their lifetime. Now that doesn't mean that people shouldn't go about living their lives or finishing their basements, but noting all of this, it does reinforce the importance of knowing what to do when your property becomes water damaged. And while SERVPRO of San Mateo can certainly help restore your home to preloss condition, there are other various steps you should take along the way before we arrive on the scene to mitigate further damage and danger. Here's a closer look:

My Home Has Been Water Damaged, What Do I Do?

So your home has been water damaged? Here's a look at what you can do to make sure that the restoration process goes smoother:

• Stop the source of water: If applicable to your situation, the first thing you'll want to do stop the flow of water. In the event of a busted pipe, your best bet is to shut off the water coming into the home. In other situations, you may be able to shut off the water to faucets, toilets or washing machines. Eliminating the source will help contain the water so it is unable to spread further throughout your home. However, if your home has been flooded by rainfall, you won't be able to stop the flow of water until the weather passes.
• Turn off the power: If you're able to safely access your home's electrical box, shut off the power to the home. This will likely prevent the water from causing damage to your home's electrical wiring. 
• Gather any valuables: Though any porous building materials damaged by water will need to be removed and replaced, many of your home's contents can be restored. Contents restoration has come a long way, and the likes of textiles, electronics, books, pictures, and other collectibles can now be adequately restored to preloss condition. Contact SERVPRO of San Mateo today for more information on contents restoration. 
• Assess the damage and call in the professionals: Finally, after the scene has been contained, you'll want to call in your Bay Area restoration professionals, SERVPRO of San Mateo.

As a full-service restoration firm, we pride ourselves on fast response times so that we can get to work restoring your property to preloss condition quicker. When we arrive on-site, we'll assess your property and come up with a plan to restore it so that you can get your home — and your life — back. We'll start by pumping out any standing water and then removing and discarding damaged unsalvageable building materials. We'll also pack out any contents that need to be restored. As professional restorers, we follow all IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards, including the S500 Standard for Professional Water Damage Restoration. We'll set up air movers and dehumidifiers to help materials dry, and we'll take the proper steps to ensure that mold growth does not occur as a result of any water. Finally, we'll also be sure to get to the root of the problem that caused the water damage in the first place, so that you can rest assured that you won't have to experience this inconvenience again.

At SERVPRO of San Mateo, we're experts when it comes to professional water damage restoration, and you can rest assured that we'll do it right so that you can get your home back. For more information on what to do in the event of a water damage situation, contact SERVPRO of San Mateo today-Call Us 24/7 – (650) 931-6060 .

The Leading Causes of Fire Damage

8/30/2019 (Permalink)

Every 24 seconds in the United States, a fire department is called out to a property fire. And while deaths from structural fires have plummeted since the 1970s thanks to the widespread installation of smoke detectors and other early recognition technologies, fires continue to be one of the most common causes of property damage in America. According to data from the National Fire Protection Association, nearly 500,000 home fires occurred in 2017, totaling about $6.5 billion in total property damage. SERVPRO of San Mateo is there to handle any of your fire and/or smoke damage restoration needs in California's Bay Area, yet we thought it would be worthwhile to take a closer look at the leading causes of fire in the United States and in the state of California. 

The Leading Causes of Fire

While some fires are accidental and preventable, others are largely out of the control of home and business owners. While every state is susceptible to property fires of both kind, California — especially it's Bay Area — is unique in that in addition to accidental, preventable fires, the region is highly susceptible to property damage from wildfires. And there's been an increase in the number of wildfires that occur each year in the state. Before we get into some of the other causes of fire, wildfires demand a special focus.

Because of how dry California can get at certain parts of the year, wildfires may occur due to a variety of reasons. Even something as minor as a vehicle spark can lead to a brush fire, which can escalate into something much bigger. Other causes of wildfires include downed power lines from storms, out of control campfires, fireworks, even shooting on a gun range. Unfortunately, arson is also believed to be a major source of wildfires as well. 

Here's a look at some of the other leading causes of property fires:

• Cooking equipment: Ovens, stoves, overheating pots and pans, deep fryers, and more are the leading cause of fires for homes and businesses every year. Most of the time, cooking-related fires occur when food preparation is left unattended.
• Heating: Portable furnaces are the biggest risk when it comes to heating fires, largely because many home and business owners place them too close to flammable objects and materials. To stay as safe as possible, it’s suggested keeping any flammable objects and materials at least 3 feet away from portable furnaces.
• Smoking: In dry climates, cigarette ash can be all that’s needed to start a brush fire. But in the home, smoking can lead to fires as well. Cigarettes that aren’t put out properly can eventually spread, possibly coming into contact with flammable materials. Smoking is always best for an outdoor environment, as smoke clings to building materials and may require smoke damage restoration and deodorization at a minimum. But even outdoors, it’s essential to properly put out cigarettes — especially in the California Bay Area.
• Electrical issues: Are fuses blowing out or tripping more than you think they should? Do lights occasionally dim in the home when you draw power from another source? If so, it’s the sign of an electrical issue within your home, and the issue could potentially be dangerous.
• Other causes of fire include candles, children playing with matches or lighters, and lightning.

If Your Property Has Been Fire Damaged, Contact SERVPRO of San Mateo

As a professional, full-service restoration firm, the Bay Area experts at SERVPRO of San Mateo know how much a property fire can uproot a business or a family. It's why we're dedicated to prompt response and putting a plan in action to help restore any type of property to preloss condition. We abide by all industry standards in our efforts, including the IICRC 700 Standard for Professional Fire and Smoke Damage Restoration and the S740 Standard for Professional Restoration of Fire and Smoke Damaged Personal Items. Most importantly, when responding to a fire damage situation, we'll ask home or business owners one simple question: "What's your most important thing?" Then, we'll do everything we can to recover and restore the item in an effort to make the recovery a little bit easier.

Fire damage restoration doesn't work that just any restoration contractor will take on — it takes a special kind of company and professionals that exhibit both expertise in the area and compassion to work with affected occupants. For more information on SERVPRO of San Mateo and fire damage restoration in the Bay Area, contact us today.

Got Mold? Here's Why You Need Remediation Fast

8/28/2019 (Permalink)

Have you had a leaky pipe or faucet? Have you noticed odd spots appearing on the walls and ceilings of your home? Has your property suffered any recent water damage?

If you've answered "yes" to any of these questions, then you may have a bigger problem on your hands than what may initially meet the eye. If water has entered your home or gone somewhere in your home other than a drain or a drinking glass, then you may have a mold problem on your hands. 

While mold can serve a viable purpose outside of the home, inside of the home it can do the opposite. Not only can it damage porous building materials and spread if it is left untreated, but it can also pose an indoor health hazard as well. It's why any mold issue should be resolved as soon as it's discovered, and also why any mold-causing incident — such as a home water damage situation — should be handled by restoration professionals to prevent subsequent mold growth. At SERVPRO of San Mateo, we're restoration professionals that you can count on to remediate mold and fix the underlying issue so that it stays away for good.

Remediation to Industry Standards

At SERVPRO of San Mateo, all of our restoration professionals are trained to the industry standards. As an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm, we handle any type of property damage according to IICRC standards. On mold remediation, we follow the IICRC's S520 Standard for Professional Mold Remediation. Abiding by this standard, we follow the proper protocol for every mold remediation job we're called out to. We use the proper tools, always make sure to wear the proper PPE and we'll set up containment barriers when necessary so that mold doesn't cross-contaminate other areas of the home while we're removing it. On every mold remediation job, it's our goal to remove affected materials, kill or remove existing mold on non-porous materials and make sure that any underlying issues that led to mold growth are also resolved.

How to Recognize Mold Growth

Often times, identifying mold growth is fairly easy. For instance, if your property has experienced recent water damage, subsequent mold growth may occur. If you see dark spots appearing on your drywall or ceiling, it's often mold growing from a leaking roof or leaking pipe. Other times, mold growth may be more difficult to identify. So how can you be sure that there's a mold problem before you call in the professionals for help? Here's a look at a few signs of mold growth that are easy to detect:

• Chipped paint, wallpaper: Moisture issues can lead to chipped paint on drywall or peeling wallpaper.
• Smell: Do any rooms in your home have a musty or musky smell? That's a sign of mold growth.
• High humidity: Mold loves to grow in areas of high humidity. 
• Health issues: As we noted in the opening and will cover in the section below, mold exposure is related to a slew of potential health issues.

Health Hazards Associated with Mold Exposure

Are members of your household experiencing runny noses, wheezing, headaches, watering eyes, sore throats and/or respiratory issues? Is there no obvious reason for why they're experiencing these issues? If so, there's a good chance that they could be experiencing these health issues from mold exposure. Aside from the obvious property damage that mold can cause, the health issues that it can lead to is perhaps the biggest reason why you don't want to ignore any signs of mold growth in your home. Putting off remediation or attempting to do it yourself is only likely to make matters worse in the long run.

 For more information on our professional mold remediation services, contact SERVPRO of San Mateo. As a full-service restoration company, we pride ourselves on qualified, certified and courteous restoration professionals that can help restore your home to preloss condition. We're always working according to the industry standards, and all of our technicians receive regular continuing education so we can continue to provide a high level of service for our customers. Contact us today for more information on our disaster restoration services. 

24 Hour Emergency Water Damage Service

7/31/2019 (Permalink)

SERVPRO of San Mateo is available for water damage emergencies 24 hours a day, 7 days a week—including all holidays. When you are dealing with water damages, a professional can best assess the extent of water damage in your property. Immediate action is crucial in order to prevent any further damages to your home or business.

Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."  

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of San Mateo

SERVPRO of San Mateo has been here helping the community of San Mateo and neighboring cities since 2016. We know and understand the stress that comes with a fire or water damage as well as the disruption it causes your life's and home.

Dealing with water damage can be extremely overwhelming and confusing. That is why we work with you to make the process quick and smooth. Our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

Fast 24-Hour Service

SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We specialize in water damage, fire damage, smoke damage, mold damage, mildew damage, storm damage, cleanups, and commercial services.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

SERVPRO of San Mateo

6/28/2019 (Permalink)

As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response whether it be day or night. You can depend on SERVPRO of San Mateo to get the job done. Whether you need emergency flood restoration or just need your upholstery cleaned or when your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. 

Residential Services

Here at SERVPRO of San Mateo, we understand the stress and the pain these damages bring especially to ones home. As a locally trusted leader in the cleanup & restoration industry, no damage is too large or too small for SERVPRO of San Mateo. You can rely on us to get the job done while we protect your most valuable asset's and help to make your house feel like home again. Damages from water, smoke, to fire, we have the latest technologies to restore your content back to its original state. You can rest assured our professionals have the training, experience, and equipment to restore your property "Like it never even happened." 

Commercial Services

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.” When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies.

Insurance Claim Support

SERVPRO of San Mateo is locally owned and operated—so we’re a part of this community too. We also work with all types of insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fast 24-Hour Service

Flooding, fire, board ups, and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster which is why you can expect an immediate response day or night. No damage is ever too large or too small for SERVPRO of San Mateo. We help with water damage, fire damage, mold damage and storm damage in both residential and commercial settings.

Have Questions? Call Us Today – (650) 931-6060 or you can email us at office@SERVPROsanmateo.com

When Storms or Floods hit San Mateo and neighboring cities, SERVPRO of San Mateo is ready!

6/17/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in San Mateo and neighboring cities.

SERVPRO of San Mateo specializes in storm and flood damage restoration. Our crews are highly trained from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications. We make sure our staff is properly trained in IICRC, employee certification, initial franchise, and e-learning. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of San Mateo Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. As well as give Customers and Insurance rapid responses on job updates.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Resources to Handle Floods and Storms

When storms hit San Mateo and neighboring cities, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of San Mateo has experience restoring homes affected by storms and flooding. We can respond immediately with our highly trained technicians who are specialized to restore your home or business back to pre-storm conditions using advanced equipment to prevent secondary damages. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays with immediate response time, day or night. When a disaster hits you can relay on SERVPRO of San Mateo professionals to restore your property "Like it never even happened." and to protect your most valuable assets.

Have Storm or Flood Damage?
Call Us Today (650) 931-6060

San Mateo 24-Hour Emergency Water Damage Service

6/12/2019 (Permalink)

SERVPRO of San Mateo provides 24-hour fire and water damage restoration service in San Mateo and neighboring areas.

SERVPRO of San Mateo is available 24-hours a day 7 days a week—including all holidays for any water emergencies, large or small. When you are dealing with water damage, immediate action is extremely crucial. A delay of just a few hours can greatly increase the severity of the water damage. SERVPRO of San Mateo uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. Here at SERVPRO of San Mateo we are water damage restoration specialists and are ready to restore your San Mateo home or business back to pre-water damage condition "Like it never even happened."

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO office representatives will ask several questions:

• Your name and contact information
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Has the water been turned off?
• What year your home or building was built?
• Your insurance information (if applicable)

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

About SERVPRO of San Mateo

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after fire damage, mold damage or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us Today – (650) 931-6060 Tambien se habla espanol!

Certifications

AMRT - Applied Microbial Remediation Technician
ASD - Applied Structural Drying Technician
IICRC Certified Firm
RRRP - Lead-Based Paint Activities and Renovation
WRT - Water Damage Restoration Technician

Awards

Northern California Firestorm

San Mateo Smoke and Soot Cleanup

6/10/2019 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Mateo Home.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damages and odors. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of San Mateo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood
Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire
Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions. Our crew has fire damage training and expertise to help you and your family through this tough time. Once the fire department leaves, your San Mateo home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire damage conditions.

SERVPRO of San Mateo understands how extremely devastating fire damage can bring for your family and your home. It’s a stressful and confusing time for everyone, so you’ll need a caring expert to guide you through this crisis. Our professionals at SERVPRO of San Mateo will always treat you with respect and empathy, and we’ll always treat your home and belongings with tremendous care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (650) 931-6060

We’re Faster to Any Size Disaster

SERVPRO of San Mateo is dedicated to responding immediately to your San Mateo fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened."

Need Emergency Service? Call Us 24/7 – (650) 931-6060

SERVPRO of San Mateo Commercial Water & Mold Damage

6/7/2019 (Permalink)

As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response, you can depend on SERVPRO of San Mateo to get the job done. 

When your business operations are interrupted by water damage or mold damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of San Mateo provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster.

Water Damage

Here at SERVPRO of San Mateo we are water damage restoration specialists and are ready to restore your San Mateo business back to pre-water damage condition. Every water disaster is different, from the amount of water to the level of contamination of the water.

When water damage occurs SERVPRO of San Mateo is aware of the stress it can cause. After you have contacted our offices, we understand you might want to know what you can do in the meantime or what are the next steps. The first thing we strongly recommend is making sure all the water is closed to prevent water from traveling any further.

Always remember your safety always comes first. If you are still moving around your business depending on the type of water damage you will need to be alert of slippery floors and weakening ceilings. When it comes to the electrical parts of the property it will depend on where exactly the water damage started if directly near lights, we urge you to leave them off.

Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Have A  Water Damage Emergency? Call (650) 931-6060

Mold Damage

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your business appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.”

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

The intrusion of water into your business can result in mold growth. Water intrusions can result from storm damage, plumbing, long-standing leaks, and poor humidity control. When water damages are not addressed right away, the resulting damage can present an increased risk of harmful mold growth. If the humidity and moisture levels in a water damage environment are not promptly returned to normal, mold spores may grow and multiply.

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your San Mateo home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - (650) 931-6060
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

Fater to Any Size Disaster

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your business "Like it never even happened."

Blood Services Office Fire Dmage in San Mateo

5/28/2019 (Permalink)

Due to a fire which occurred on the back alley of the building, sprinklers inside the building burst causing fire damage and water damage.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

What To Do After A Fire

When fire damage occurs SERVPRO of San Mateo is aware of how devastating and stressful it can be. After you have contacted our offices we understand you might want to know what are the next steps. The first thing we strongly recommend to stay out of the building and stay out in a safe area.

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork.
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with a light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
  Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

Faster to Any Size Emergency

SERVPRO of San Mateo is dedicated to responding immediately to your San Mateo fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (650) 931-6060

Storm Damage Precautions

5/20/2019 (Permalink)

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Flood damage, regardless of the source, is often preventable if the right safeguards are taken. Inspection of private and commercial property is the key to keeping homes and businesses dry and secure despite what failed plumbing or mother nature can throw at us. At SERVPRO of San Mateo, we try to make flood damage in San Mateo as rare an occurrence as possible.

Our inspectors are some of the most trained in the restoration business when it comes to keeping your structures water-free. We will identify probable sources of water such as unprotected pipes that could burst or rain gutters that are damaged and need replacing. Once finished, we will provide a list of recommendations and a complete price list of everything that our inspectors suggest. 

When the worst does happen, though, we're ready for it. We maintain a 24 hour, emergency response and removal team available weekends and holidays. Our professional highly trained crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option. 

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increase airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial grade dehumidifiers draw the moisture from floors and walls to prevent warping of floorboards and rot of drywall. 

We Have the Resources to Handle Storms and Disasters

elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. At SERVPRO of San Mateo, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO OF San Mateo. Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of San Mateo can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Should a storm or major event strike, call (650) 931-6060

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm conditions. We make sure our staff is properly trained in IICRC, employee certification, initial franchise, and e-learning.  You can rest assured our staff is equipped with the knowledge to restore your property "Like it never even happened."

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

We're Faster to Any Size Disaster

When a storm hits your San Mateo home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.  SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

Need Emergency Service? Call Us 24/7 – (650) 931-6060 

SERVPRO of San Mateo Commercial Water Damage

5/20/2019 (Permalink)

Every water disaster is different, from the amount of water to the level of contamination of the water. Call Us Today – (650) 931-6060

Flooding and water commercial emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. We are water damage restoration specialists and are ready to restore your San Mateo business back to pre-water damage condition "Like it never even happened." Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

If your business suffers a major loss, call (650) 931-6060.

Faster to Any Size Disaster

When you are dealing with water damage or flooding, immediate action is crucial in order to prevent further damages to your home or business. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of San Mateo arrives quickly and starts the water extraction process immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 650-931-6060

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of San Mateo

SERVPRO of San Mateo has been here helping the community of San Mateo and neighboring cities since 2016. We know and understand the stress that comes with a fire or water damage as well as the disruption it causes your life's and home. Dealing with water damage, fire damage or mold problems can be extremely overwhelming and confusing. That is why we work with you to make the process quick and smooth. Our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

Insurance Claim Support

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Have Questions? Call Us Today – (650) 931-6060  Tambien se habla espanol! 

SERVPRO of San Mateo Commercial Damage Restoration

5/17/2019 (Permalink)

Flooding, fire, board ups, and water emergencies don’t wait for regular business hours and neither do we. Call Us 24/7 – (650) 931-6060

When it comes to commercial and residential restoration services, SERVPRO of San Mateo is a leader in the industry. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays., SERVPRO of San Mateo responds quickly to your San Mateo business’s fire damage, water damage, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Water Remediation

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, SERVPRO of San Mateo we’ll be there fast with the help you need. When you are dealing with water damage, immediate action is crucial in order to prevent further damages to your business. Even a delay of a few hours can greatly increase the result of water damage. 

SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

Water Damage or Flooding? Call Us Today (650) 931-6060

Commercial Fire Remediation

Fire damage is especially devastating for a business or commercial property. In addition to the fire damage and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. Learn more about our fire damage restoration process.

Commercial Fire Damage? Call Us Today -(650) 931-6060

Commercial Mold Remediation

Besides causing a major business interruption, mold damage can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water damage intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold damage problem, call SERVPRO of San Mateo, who will respond quickly and work fast to manage the situation.

Have a Mold Problem? Call Us Today –(650) 931-6060

The services we provide

Most people don't understand the work that's involved when dealing with commercial damage restoration; they just don't want to deal with it. We completely understand! From containment to removal, to cleaning and demolition, we do it all. Our project managers are also incredibly knowledgeable and work throughout San Mateo, Burlingame, Hillsborough, and the surrounding areas.

Faster To Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your San Mateo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Fire Damage in San Mateo Home

5/17/2019 (Permalink)

Recently, SERVPRO of San Mateo got a call from a friend of our family. She informed us that her neighbors had a fire in their home the night before and needed some help getting it cleaned up.

Upon arriving at the scene of the incident we realized it was going to be a large undertaking, including cleaning many contents, inventorying and disposing of contents, and removing most of the interior walls and fixtures of the house. The smoke damage and odor was so bad the homeowners were lucky to be out and safe from harm. 

SERVPRO of San Mateo understands how extremely devastating fire damage can bring for your family and your home. It’s a stressful and confusing time for everyone, so you’ll need a caring expert to guide you through this crisis. Our professionals at SERVPRO of San Mateo will always treat you with respect and empathy, and we’ll always treat your home and belongings with tremendous care.

We’re Fire and Water Damage Specialists

As fire damage and water damage restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (650) 931-6060

Flood Damages

5/17/2019 (Permalink)

Storm Damage Cleanup and Restoration

SERVPRO of San Mateo has experience restoring homes affected by storms and flooding. We can respond immediately with our highly trained technicians who are specialized to restore your home or business back to pre-storm conditions using advanced equipment to prevent secondary damages. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays with immediate response time, day or night. When a disaster hits you can relay on SERVPRO of San Mateo professionals to restore your property "Like it never even happened." and to protect your most valuable assets.

Have Storm or Flood Damage?
Call Us Today (650) 931-6060

The aftereffects of flood damage in San Mateo can be as costly and potentially deadly as the flood itself. If your home or business has been hit by a flash flood or has experienced burst water pipes or a sewage system backup, or weather disaster you know what an ugly, inconvenient mess it can be. If it's not addressed correctly and promptly, it can lead to your building being judged unsafe, and it could be condemned. To avoid the loss of property and the inconvenience this will cause, it's an excellent idea to contact a local cleanup and restoration service who can help you fix the situation.

We Can Address All Types of Flooding Damage

No matter what caused the flooding to your home or business, we are equipped to fix it. Our team of friendly, knowledgeable technicians have been highly trained to identify and correct all known types of flooding damage. Our service team members have all of the necessary training and certifications to qualify them for the task of flood damage cleanup and restoration. Let us know the nature of the problem, and we will respond to your call immediately. We are available to help at any time of the day or night.

Dealing with Flood Damage in San Mateo

Flood damage in San Mateo is no laughing matter. Your business is losing money each day that it isn't up and running. You may still be paying your employees for work they are unable to perform because they can't enter an unstable and potentially unsafe building. If the flood damage occurred to your home, you and your family are likewise experiencing the discomfort and expense of having to stay elsewhere. For these reasons, it's best to immediately call a local cleanup service that can restore your property back to its original condition.

What to Expect from an Initial Analysis of Flooding Damage

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO of San Mateo Professionals may be needed.

Our SERVPRO of San Mateo Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

24 Hour Emergency Service

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.  SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. No damage is too large or too small for SERVPRO of San Mateo. Our staff is highly trained with the power and knowledge to restore your property "Like it never even happened." We are always ready to help the residents and businesses of our local or neighboring communities be prepared for any type of damage or clean up at any time!

SERVPRO of San Mateo Mold Removal

5/16/2019 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business. Have a Mold Problem? Call Us To-(650) 931-6060

We get a number of calls each week from San Mateo homeowners concerned that they may have mold. The truth is, 9 times out of 10 if you suspect you have mold damage, you do. By that time you probably have noticed a musty smell or even potentially have seen mold growth on your walls or personal items.

The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer because there's no firm answer either way! Sometimes mold removal and remediation are covered by your homeowner's policy if it was caused by a "covered peril", like sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer on-site assessments to help you determine a path forward.  Simply call the SERVPRO of San Mateo office at 650-931-6060, and one of our team members would be happy to schedule a mold walk-through assessment. Then, we can provide you with an estimate and talk to you about your options.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - (650) 931-6060
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Property Damage Restoration

5/16/2019 (Permalink)

SERVPRO of San Mateo taking care of commercial fire and water damage in San Mateo, CA

When you choose SERVPRO of San Mateo for your San Mateo restoration project we can assure you the very best business experience and project management best practices. 

Our workflow is standardized with proprietary software that aligns technology with the actual work being performed. This results in open communication with our customers, our project managers and technicians leading to excellent service quality.

Our work begins with Phases and Steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project. Tasks and activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and a single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved. The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial loss requires immediate service. Our customers are our priority and with an emergency action plan in place, SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility in our Northern California area is the necessity of contacting us for an Emergency Ready Profile(ERP).  Having an ERP on file with SERVPRO of San Mateo BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediately actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO of San Mateo technicians arrives on-site you can understand why SERVPRO of San Mateo is the best restoration vendor to choose.

Have Questions? Call Today – (650) 931-6060

SERVPRO of San Mateo Fire and Smoke Damage

5/16/2019 (Permalink)

Smoke and Soot Damage can cause a pervasive order in your San Mateo property.

SERVPRO of San Mateo understands how extremely devastating fire damage can bring for your family and your home. It’s a stressful and confusing time for everyone, so you’ll need a caring expert to guide you through this crisis. Our professionals at SERVPRO of San Mateo will always treat you with respect and empathy, and we’ll always treat your home and belongings with tremendous care.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Have Questions? Call Us Today – (650) 931-6060

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of San Mateo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today. 650-931-6060

SERVPRO of San Mateo 24-Hour Emergency Water Services

5/16/2019 (Permalink)

SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. When you are dealing with water damage, immediate action is crucial. When you are dealing with water damage, immediate action is crucial in order to prevent further damages to your home or business. Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."

We Answer the Phone Ready to Help
Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateohas specific water damage training and experience to help you through this tough time.We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Storm Damage Information

5/16/2019 (Permalink)

SERVPRO of San Mateo has experience restoring homes affected by storms and flooding. We can respond immediately with our highly trained technicians who are specialized to restore your home or business back to pre-storm conditions using advanced equipment to prevent secondary damages. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays with immediate response time, day or night. When a disaster hits you can relay on SERVPRO of San Mateo professionals to restore your property "Like it never even happened." and to protect your most valuable assets.

Surviving a natural disaster that strikes your home or business is only the beginning; recovering from the event inevitably brings new challenges. While property owners carry insurance to protect their investments and facilitate recovery, failure to understand the finer points of these policies can set the stage for frustration and hardship. What exactly is the role of insurance in disaster recovery? It is a surprisingly difficult question; the answer varies widely depending on numerous factors. These factors include the insurance policies in place, the type of disaster, the geography of the area and its history of disaster.

THE FLOOD PROBLEM

While property owners should always be aware of what their insurance does and does not cover, there is one type of disaster that demands special attention: flooding. The most common form of disaster, floods can be triggered by hurricanes, storms, landslides, earthquakes, and other catastrophes, and the damage they cause is typically not covered by standard homeowner insurance policies. Unfortunately, many property owners do not realize that fact until it is too late. According to the National Association of Insurance Commissioners, a third of U.S. heads of household mistakenly believe that flood damage is covered by a standard homeowner policy; it is a costly misunderstanding that can leave property owners without the financial means to recover after a disaster.

The Federal Emergency Management Agency says that flood claims averaged over $2.9 billion a year. Unsurprisingly, residents living in high-risk areas made the majority of the claims; after all, statistics show that a home in these locations has a 1 in 4 chance of flooding during a 30-year period. However, individuals living in other places can still suffer damages. One-fifth of flood claims are made by people living in lower-risk areas.

UNDERSTANDING FLOOD INSURANCE

A mere 20 percent of the homes in the United States that are at risk for flooding are covered by flood insurance. Why do so few people have coverage for flooding? Part of the problem is that most private insurers will not offer flood insurance because they simply cannot make the economics work thanks to a concept known as adverse selection. What is adverse selection? Simply put, it means that the people at greatest risk are most likely to buy insurance. Normally, insurers offer coverage to a large number of customers, charging each a small fee. Not everyone will suffer damage, and the amount the insurers collect allows them to pay for the claims filed by those who do while still making a reasonable profit. However, in a perfect example of adverse selection, the people who tend to purchase flood insurance are also the ones who live near large bodies of water and have the greatest risk of suffering flood damage. Individuals who view flooding as unlikely are generally uninterested in buying flood insurance. As a result, the pool of people willing to pay for flood insurance is not large enough to generate sufficient funds to meet the demand created by people making flood claims. 

If private insurers do not offer flood insurance, what can property owners concerned about flooding do? Policies are available that are backed by the federal government’s National Flood Insurance Program. Here, participating communities agree to meet FEMA's guidelines for reducing flood risk. In return, they receive the promise of federal help if a flooding event occurs. Both property owners and renters who live in a participating area can buy flood insurance. Costs vary widely. The price tag for this type of policy is determined by the deductible selected, the amount of coverage purchased, the condition of the property and its location.

PROTECTING YOUR PROPERTY FROM FLOODING

How would you recover if your home or business was damaged by flooding? Ensuring your home or business is one of the best ways to protect your property and increase the chances that you will have the assets you need to recover from a disastrous flood. Be sure that you understand your policy, and do not wait until a storm is imminent to buy flood insurance. In most cases, there is a 30-day period between when the policy is purchased and when it goes into effect. 
If flooding or some other type of disaster does damage your residential or commercial property, SERVPRO of San Mateo can help. We are capable of responding rapidly to catastrophes of all shapes and sizes. As trusted leaders in the restoration industry, we understand that delay can result in additional damage. That is why we are available 24 hours a day and 365 days a year. Our highly skilled technicians are trained in water damage restoration and structural drying, and they have the professional equipment needed to get the job done properly. If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today.  

Have Storm or Flood Damage?
Call Us Today (650) 931-6060

Why SERVPRO of San Mateo

5/13/2019 (Permalink)

Next time you have water damage, fire dame, mold damage, storm damage, commercial damage or need any cleaning services you can count on SERVPRO of San Mateo to get the job done. When working with SERVPRO of San Mateo you can rest assured knowing our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Have Questions? Call Us Today – (650) 931-6060

24-Hour Emergency Service

 SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Highly Trained Restoration Technicians

Our staff is all trained in IICRC, employee certification, initial franchise, and e-learning. You can rest assured our staff is equipped with the knowledge to restore your property "Like it never even happened." With our staff constantly documenting the whole procedure you and your insurance are constantly up to date with step by step results. 

Trusted Leader in the Restoration Industry

 We have been helping the community of San Mateo and neighboring cities since 2016. We are apart of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. 

A Few of Our Restoration Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Our Customers are our prioraty

5/10/2019 (Permalink)

Having a good relationship with our customers is extremely critical for us here at SERVPRO of San Mateo. A relationship requires good communication and hard work to make sure everyone is satisfied with the work. 

 We take our relationships personally and work directly and collaboratively with our customers to provide the ablest solution. We guide our customers through troublesome times, providing support and guidance from start to finish to help customers. We guarantee that you, the property owner and your insurance will always be properly informed with the restoration process. We make sure you are completely satisfied with the work from the moment you are in contact with our office to when our highly trained crew is getting the work done.

We understand the stress any type of damage brings to your home. You can rest assured our professionals have the right training, experience, and equipment to restore your property "Like it never even happened." and to protect your most valuable assets.

Have Questions? Call Us Today – (650) 931-6060

Roof Leak at The Vine Yard

2/26/2019 (Permalink)

Wall was removed 2' high to pull wet insulation, we dried the rest of the wall with our drying equipment.

Commercial Storm Damage Restoration

Natural disasters can occur at any time. Storms don’t discriminate between young and old businesses. In fact, they are unpredictable forces that come accompanied by heavy wind, flood, mud, and water damage. Although, you can’t predict or control their level of intrusion to your property, you can count with SERVPRO of San Mateo services, experience, professionalism and empathy. As we understand your needs, we equipped our team of knowledge and experience, so we can provide you a service of quality that includes:

• 24 Hour Emergency Services
• Faster to Any Size Disaster
• A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
• Highly Trained Storm and water damage Restoration Specialists

Is your business affected by storm, flood, mud, and water damage? SERVPRO of San Mateo can help you at (650) 931-6060.

Don’t let the stressful challenges of Commercial Restoration to overwhelm you.

     Your quick response to natural inclemencies is a fundamental key to prevent a greater lost. In addition, our team is highly trained and certified on handling large commercial storm and water damage emergencies from the beginning to the end.

Locally Owned Franchise    

   SERVPRO of San Mateo is a locally owned franchise, which counts with the support of Certified Project Managers, Highly Trained and Experienced Technicians as well as an extensive inventory of Restoration Equipment that fit all your project demands. Additionally, we are proud to be part of a national network of over 1,700 Franchises with special Disaster Recovery Teams.

Roof leak caused this business to have a water damage which impacted the wall of the building, exterior wall was cut 2' high to remove wet insulation and to clean standing water on metal framing. 

SERVPRO of San Mateo is always here to help! 

How SERVPRO of San Mateo handle Restoration & Cleaning

1/10/2019 (Permalink)

Cleaning Services

You know SERVPRO of San Mateo is a leader in Fire and Water Cleanup & Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

SERVPRO of San Mateo begins deodorizing the residence or facility immediately using the following procedures:

• Installation of a solid odor absorption gel into the return air of the HVAC (Heating, Ventilation & Air Conditioning) system
• Applying a wet fog to open spaces, attics, and/or crawl spaces
• Dry fogging the interior areas of a residence 
• Temporary installation of an ozone generator to remove biological or difficult carbon odors
• Use of chemicals and detergents with deodorant additives

Restoration & Cleaning in Various Situations

Air/Heat Conveyance Systems

Our HVAC technician first checks for soot or particulate migration by inspecting the unit and return air filter as well as the end of the duct line. If the system requires restoration and cleaning, our team removes the air registers as needed and detail-cleans them with a degreaser. While registers are down, we vacuum inside the duct lines as far as possible to remove any particulate matter. We reinstall registers and cover them with a filter media to prevent re-depositing of particulate on restored items. After it has been cleaned, we apply a unique sealer throughout the duct system using an atomizer to ensure it covers all interior surfaces.

Ceiling and Wall Restoration & Cleaning

Depending on the severity of the damage, we clean interior walls and ceilings and prepare them for painting or wallpapering by:

• Carefully removing wall hangings
• Cleaning all exposed surfaces with degreaser, polish or oil – whichever is appropriate for the structural material
• Vacuuming and drying clean flocked or papered walls
• Wet cleaning and degreasing vinyl paper walls
• Vacuuming heavily textured ceilings

Carpet, Tile, and Hardwood Flooring Restoration & Cleaning

SERVPRO of San Mateo makes every effort to restore flooring materials to a preloss condition. Unless hardwood floors suffer discoloration to the protective coating, we clean them thoroughly instead of stripping and refinishing. Our process includes:

• Vacuum, steam clean and deodorize carpeted areas
• Degrease and deodorize all tile including sheet vinyl, floor tile, and ceramic
• Clean hardwoods according to the type of wood and finish

Windows, Fixtures, & Appliances Restoration & Cleaning

SERVPRO of San Mateo excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. Typically, we can clean all fixtures and appliances thoroughly without removing them. The process involves:

• Cleaning interior sides of windows
• Degreasing and deodorizing lights, ceiling fans, bathroom fixtures, and shades
• Cleaning exterior of kitchen appliances

Furniture Restoration & Cleaning

Although cleaning may not restore all furniture to a “new” condition, particularly when pieces are older or worn beforehand, we work hard to repair and refurbish as much as possible. This includes:

• Vacuum and clean upholstered items such as sofas, chairs, cushions, and drapery – depending on the type of fabric
• Clean leather and vinyl furniture with a mild degreaser and leather treatment.
• Hand clean, degrease and deodorize hard surface furnishings such as tables, nightstands, dressers and bookcases

If the furniture is permanently discolored because of the loss, we provide documentation to the insurance adjuster.  

Need Cleaning Services?
Call Us Today – (650) 931-6060

Fire Loss

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Fire and smoke damage can have a severe impact on your home or business. Fire wreaks havoc on your respective facility and leaves countless necessary repairs in its wake. SERVPRO of San Mateo is committed to immediate emergency response to fire damaged homes and businesses.

Our team is certified and trained in fire and smoke restoration and can capably handle any amount of damage you’ve experienced. Be sure to call us first to handle the job. We will communicate directly with your insurance company to enable the project to reach completion as smoothly as possible.

 WHAT WE DO

The first thing we do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. We will identify what can and cannot be salvaged and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, we will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. 

Fire Damage Services

• 24 HOUR EMERGENCY SERVICE
• EMERGENCY BOARD UP SERVICE
• STRUCTURAL RESTORATION
• SMOKE DAMAGE CLEAN UP
• CONTENTS PACK OUT & CLEANING

SERVPRO of San Mateo Mold services

1/9/2019 (Permalink)

Professional and thorough mold remediation

Mold and mildew can damage on your environment. It can grow on hidden surfaces such as the back of drywall, wallpaper or paneling, the tops of ceiling tiles, and the underside of carpets and carpet padding.

Our team knows that mold outbreaks can be difficult to contain and can cause serious health implications. Our IICRC backed technicians work tirelessly to identify and eliminate mold threats to your property and family.

We respond quickly to your mold removal needs

When mold, bacteria or odor affect your indoor air quality, you must take action to protect the health of those in the environment and protect the value of your property. SERVPRO of San Mateo is where one call does it all for mold remediation as well as the repair work needed. We handle 100% of the identification, testing, removal, and remediation process, so you’ll never have to call another mold removal company again. We’re even equipped to handle raw sewage cleanup, Fire loss damage, water losses, for you home and commercial business.

Mold grows and spreads quickly

Mold spores develop in dark, damp environments. It can grow in many places, behind a shower wall, in a dark hallway closet, on a bathroom ceiling, in an enclosed laundry room, or under a kitchen sink anywhere the environment is dark and damp. When these spores are agitated, they become airborne. They can be inhaled, absorbed through the skin, or ingested with food.

It’s important to not only stop the visible mold, but to test and treat all possible sources of your mold infestation to prevent another outbreak. A mold removal contractor has specialized safety, testing, and remediation equipment that make this painstaking process possible.

Mold Remediation Services We Offer

When water damage is handled properly with a controlled drying process, the entire restoration project is both faster and more cost effective. Thoroughly drying the structure reduces structural damage and damage from mold and mildew, as well as additional damage caused by high humidity levels.

Our Water damage Services

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Our highly trained and experienced water damage cleanup team and water damage restoration experts arrive at your San Mateo home or office with a bag of tricks designed to fit the bill and cover every need. Truthfully, very little of what we use will fit in a bag, but our stable of equipment, if you prefer, includes hygrometers, infrared camera, moisture detectors, and more. Then, we use submersible pumps, commercial air movers, and other equipment to remove the water and reduce the humidity so your home or office can be normal again.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of San Mateo is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the San Mateo community and want to do our part to make our community the best it can be.

Your Local San Mateo Water Damage Experts

You’ll be surprised how many items like furniture, carpets, and drapes we can save, so you won’t have to replace them after all. But if replacement is necessary, we can handle the work and the arrangements for you.

If you experience water damage in your home or business, the first thing you should do is to call SERVPRO of San Mateo. Our emergency response teams are ready 24/7 and able to respond at a moment’s notice.

Experienced, certified technicians will perform an assessment to determine what further actions must be taken to correct any water damage.  Once this step has been completed, they will evaluate if there are any safety hazards involved and all contents are safely secured before restoration begins.

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of San Mateo Services

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As a local Restoration Company in San Mateo, CA, SERVPRO of San Mateo has provided superior water damage restoration services for the San Mateo area since 2016. Whether you are searching for a San Mateo restoration company to provide emergency services, water damage,  cleaning services, fire damage restoration, storm damage restoration, natural disaster cleanup, carpet restoration, mold damage, SERVPRO of San Mateo is a name the city of San Mateo residents trust for quality restoral of property when disaster strikes.

Damage remediation can be expensive and time-consuming. SERVPRO of San Mateo gets on site quickly to assess your damage, contain the problem area, and ensure that the area is safe.

Then, we get to work on removing all damage debris and unsalvageable property. We thoroughly clean and sanitize all affected surfaces. Then, we begin the restoration process using only the highest quality materials and equipment available.

SERVPRO of San Mateo Water Damage Restoration

Accidents and Mother Nature happen. No matter the cause of your water problem, SERVPRO of San Mateo will remove any standing water and dry out your home or business quickly before mildew and mold have a chance to grow. Regardless of broken pipe or flood, call SERVPRO of San Mateo at (650) 931-6060 for a quick resolution to water damage in San Mateo, California.

Have Water or Flood Damage?
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Cleanup

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of San Mateo has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Fire Damage Restoration

Fire damage can compromise the structural integrity of your building and put you and your family or co-workers at risk. SERVPRO of San Mateo gets to you quickly because we service the San Mateo area.

Have Questions? Call Us Today – (650) 931-6060

SERVPRO of San Mateo Mold Remediation

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your San Mateo home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

24-Hour Emergency Service

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Commercial Services

Is your home or business in San Mateo County damaged? Call SERVPRO of San Mateo for professional, quality work. We take pride in our reputation for serving San Mateo customers when you need us most.

SERVPRO of San Mateo Fast 24 Hour Service

12/28/2018 (Permalink)

24/7 EMERGENCY DISASTER RESPONSE

When disaster strikes, the clock starts ticking. You can always count on SERVPRO of San Mateo for a rapid and proven response, and workable solutions to any situation, no matter how difficult.We are speclized in Water Damage, Fire Damage, Mold Damage, Storm Damage and Commercial Services.

We are there When You Need Us.

We offer emergency response solutions to safely secure your business and home, and to help prevent any further damage:

• Safety Inspection and Evaluation
• Site Containment
• Board-Up
• Water Extraction
• Structural Drying and Dehumidification
• Corrosion Control
• Selective Demolition

24-Hour Emergency Hotline

SERVPRO of San Mateo operates 24 hours a day, 7 days a week—including all holidays. In many cleaning and restoration situations, immediate action is needed to provent any secondary damages. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

Area-Wide Disasters (Catastrophes)

Disasters or catastrophes that strike a large area or region can make it difficult to respond in a rapid manner for any number of reasons. Often, SERVPRO of San Mateo is one of the first restoration companies allowed into the area. In these cases, we will respond as quickly as allowed or as soon as it is safe to do so.

Commercial Water loss Restoration

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When disaster strikes, delay in response time can cost thousands of dollars in loss of inventory, property and additional living expenses. Without quick and skilled restoration services, water damaged items become non-salvageable, costing you thousands of dollars in replacement costs. SERVPRO of San Mateo will accomplish your cost savings by using proper drying techniques that restore soaked structural materials to their original condition. We have years of experience dealing with water damage restoration and related repairs. SERVPRO of San Mateo also works to prevent future moisture problems and protect the unaffected areas from humidity damage. These techniques will save inventories such as: wall coverings, carpeting, furniture, documents, electronics, mold damage remediation, mildew, bacteria and other harmful pathogens.

Water Damage Clean Up Process:

• Emergency Response – 24/7/365
• Thorough inspection using state of the art moisture detection equipment
• Contents protection and moving
• Extraction/removal of water
• Assess the flooring materials and determine best restoration method
• Ventilate wall cavities to expedite the drying process
• Removal of drywall (only when necessary)
• Clean and sanitize affected area (depending on source of water)
• Determine the most effective drying equipment to use
• Set up drying equipment
• Monitor drying equipment daily to quickly dry the space
• Remove drying equipment after verifying that the affected areas have reached a normal moisture content

Locally Owned Company with National Resources

SERVPRO of San Mateo can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

SERVPRO of San Mateo proudly serves San Mateo and surrounding areas.

Commercial Services

12/28/2018 (Permalink)

Fire and Water Damage Recovery

We offer comprehensive services designed to manage the entire loss process.

• Initial emergency response
• Equipment/machinery removal
• Water extraction
• Smoke residue clean-up
• Removal/relocation of records
• Restoration of contents and structures.

Mold Remediation

We follow local, state, federal, OSHA and EPA guidelines for mold remediation projects.

• Initial inspection
• Develop scope of work
• Area containment
• Remediation and removal of contaminated building materials
• Detailed cleaning and decontamination of structures and contents
• HVAC cleaning and decontamination
• Moisture control

Have Questions? Call Today – (650) 931-6060

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Learn more about our commercial restoration services::

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Catastrophe

12/28/2018 (Permalink)

SERVPRO of San Mateo Catastrophe Response Capabilities

 When catastrophe strikes – whether in the form of a sudden force of nature or devastating manmade event – SERVPRO of San Mateo enacts a rapid response to deploy a team of catastrophe response experts best suited to assess the damage and get to work.

With trailers of equipment placed strategically throughout the country, our Catastrophe Response Team (CAT Team) is poised to respond swiftly – ready to launch a coordinated effort to restore business as usual. We will work with you to assess damage and outline project scope, including necessary emergency services. At SERVPRO of San Mateo we always respect environmental and hazardous abatement protocols, provide thorough documentation, and work hard to minimize disruptions and protect occupant safety.

The experienced, versatile professionals at SERVPRO are well-versed in catastrophe response services, including:

• Environmental Remediation – removal and disposal of hazardous waste
• Demolition – assessment of damaged areas to determine what can be restored or returned to operation, then removal of charred/wet debris and structural materials
• Odor Removal – deployment of new technologies and chemicals to control odors on both a short and long-term basis, minimizing further physical and physiological damage
• Heating Ventilation and Air Conditioning (HVAC) Systems – cleaning, deodorization, and encapsulation of HVAC systems to reduce or eliminate the need for replacement after smoke and soot damage
• Electronic Data Processing Equipment – halting of initial corrosion, then chemical and physical reconditioning
• General Cleaning of Contents and Furnishings – thorough cleaning of floors, walls, ceilings, fixtures, windows, furniture, draperies, upholstery, small contents, wall hangings, books, etc.
• Encapsulation of Structural Surfaces – application of pigmented sealer to surfaces that cannot be cleaned or restored back to original condition, to eliminate future odor problems
• Removal and disposal of hazardous waste, and other dangerous materials.

Storm Damage & Wind Damage

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Storm Damage is No Match for SERVPRO of San Mateo

In catastrophe situations following a community-wide disaster with widespread need, SERVPRO of San Mateo’s ability to quickly rally manpower and equipment to respond to any-sized storm is unrivaled in the industry. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Storm Clean Up and Recovery

An unexpected tornado can bring wind damage and hail damage. Storm damage caused by a powerful hurricane can cause severe property damage and flooding. A wintry blizzard can cause wind damage and ice damming.

In an instant, Mother Nature can unleash powerful weather patterns, leaving behind substantial storm damage to your home or business. Wind, water, hail and downed trees are just some of the things that can expose your property and contents, whatever their size, to the elements. It is at this time that immediate storm damage restoration is key to your property’s safety and recovery.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

• 2014 Polar Vortex
• 2012 Sandy
• 2010 Nashville floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita

What you need to know about Biohazard

12/27/2018 (Permalink)

Biohazard Cleanup Services

SERVPRO of San Mateo and its compassionate restoration professionals provide biohazard cleanup, decontamination, and restoration services for tragic, traumatic, and emotional events. We are sensitive to your needs and offer biohazard cleanup for unattended deaths, homicides and suicides, blood and bodily fluids, trauma and crime scenes, and illegal drug laboratories.

Your privacy is important to us and we strive to be as discreet as possible throughout biohazard decontamination and restoration. To keep you safe, our local biohazard remediation and cleaning teams wear all required personal protective equipment to prevent cross-contamination.

Let us give you peace of mind in an emergency. With 60-minute response time, our compassionate and dependable specialists will clean up your disaster discreetly. We can even bill your insurance directly.

WHAT IS CONSIDERED A BIOLOGICAL HAZARD

Biohazards include any substance that poses a health risk to human and other living organisms. Common biohazards include medical waste, drug paraphernalia and supplies, blood and bodily fluids, biological material, and toxic chemicals. We strongly recommend that you do not try to clean up biological hazards on your own, as there is a potential risk of spreading contaminants.

BIOHAZARD CLEANUP AND REMEDIATION SERVICES

Our goal is to restore your home or business to its original, livable condition. We begin by removing and disposing of potentially infectious and hazardous materials according to industry standards and government regulations. Our biohazard cleanup specialists then decontaminate and sanitize all affected areas and items. Unfortunately, it may be necessary to discard some porous materials contaminated by hazardous materials.

Blood and Bodily Fluid

Situations involving blood and bodily fluids pose a risk for spreading bloodborne pathogens, bacteria, and viral contaminants. If not properly cleaned and disinfected, these biological hazards may spread diseases or present health risks. We use industry-standard biohazard remediation and cleanup procedures to decontaminate, sanitize, and restore your home or business after a traumatic accident or event.

Unattended Deaths

Our biohazard teams provide complete cleanup and decontamination services after an unattended death. An unattended death involves someone who has died alone but is not found immediately. Elderly or ill individuals who live alone are most susceptible to passing away alone, but unattended deaths also include sudden accidental deaths, suicides, overdoses, and homicides. In the wake of an unattended death, our compassionate technicians will properly clean, sanitize, and deodorize the scene.

Suicide and Homicide

Suicides and homicides are tragic and emotional events. Let our trained and compassionate cleanup crews professionally clean and disinfect affected areas to prevent contamination.

Crime Scene

Crime scene cleanup can be extremely distressing and emotional. Our professional cleanup teams use professional disinfectants to clean and restore your home or business after a traumatic experience or tragic event.

Illegal Drug Labs

We clean up illicit drug production labs including those used to produce or process methamphetamine, fentanyl, and heroin. The chemicals used in the production and processing of illegal drugs are volatile and may cause explosions or fires. Even the residues left behind can be dangerous and toxic. Our biohazard remediation and cleanup professionals follow all state and federal regulations for the cleanup of illicit drug labs.

WHAT IS BIOHAZARD REMEDIATION AND CLEANUP?

Biohazard cleanup and remediation is about restoring your life in the aftermath of a tragic event or traumatic experience. Our compassion and professional crews are here to guide you through the remediation process. We document the scene and all work to simplify your insurance claims process and can even work directly with your insurance company. Your privacy is important to us and we are unobtrusive and discreet as possible.

After an assessment, we protect your property against cross-contamination before beginning the cleanup process. Next, we remove hazardous contaminants and properly dispose of them in accordance with local regulations. Then we clean, disinfect and deodorize the affected areas.

Cross-Contamination Prevention

Your safety is our primary concern, so we use industry-standard cross-contamination protocols to prevent the spread of hazardous contaminants.

Removal and Disposal

We then remove and safely dispose of hazardous contaminants, including biological material, blood, and bodily fluids. Depending on the circumstances, it may be necessary to remove affected flooring or other structural materials.

Clean, Deodorize, and Disinfect

Using professional cleaners and disinfectants, our technicians remove traces of blood, bodily fluids, and biologic material.

Local Professionals

Our crews are local, trained professionals with years of experience in biohazard cleanup, decontamination, and restoration.

We always offer 24-hour emergency service and a 60-minute response time. Let our compassionate and dependable restoration specialists give you peace of mind in an emergency.

The Risks of Mold

12/27/2018 (Permalink)

This Photo shows one of the ways Mold looks like, Its white, Fuzzy and 100% completely harmful. This mold grew underneath the hardwood floor.

WHAT IS MOLD?

Mold is a microscopic, airborne fungus that decomposes organic material in the presence of moisture. The key to preventing mold is to control moisture. Many building materials are conducive to mold growth if there is a persistent source of water. Kitchens, bathrooms, and basements are especially prone to mold because there are consistent sources of moisture, including standing water, humidity, and condensation. Certain seasons and climates are also more conducive for mold growth as well.

Mold is typically blue, green, grey, and black, may look fuzzy, and usually grows in thread-like structures. Other signs of mold are persistent odors, crumbling walls, discoloration spots, and peeling paint. Cleaning mold with bleach only treats the symptom. Without resolving the source of the water, mold will return.

Cleaning the mold with a mixture of bleach and water is not enough and not a wise choice. Mold is a symptom associated with a persistent source of moisture, such as a leaky pipe, persistent condensation, or consistent humidity. The source of moisture must be fixed to prevent mold from returning.

MOLD REMEDIATION

Mold is always the symptom of some type of water issue. Without a source of moisture, mold cannot thrive. Aside from the health risks of mold, it can weaken building materials or even cause structural issues if left unresolved.

After an initial assessment, our highly trained and experienced crews will remove materials contained with mold. To prevent a recurrence, they clean, clean, deodorize, and sanitize the area.

Common Causes of Mold Growth

• Persistent Condensation
• Consistent Humidity
• Leaky Water Pipes and Plumbing Fixtures
• Flood Damage That Was Improperly Cleaned Up
• Leaking Roofs or Windows

SERVPRO of San Mateo always offers 24-hour emergency service, let our compassionate and dependable restoration specialists give you peace of mind in an emergency.

Water Damage Services

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This photo shows the amount of water that affected this home. Carpet needed to be removed in order to dry the home properly.

Water Damage, Flood Damage removal, cleaning and restoration;

Serving the City of San Mateo & Surrounding Areas, SERVPRO of San Mateo has over 51 years of water damage and removal experience for residential and commercial owners. We have helped customers mitigate water damage with our highly trained technicians and state of the art drying equipment. We carefully assess your water restoration needs and consult with you to advise you, our customers, of the damages both observable and unobservable, using our state of the art monitoring devices.

Water can find its way into your home or business from the roof, floors, walls, and baseboards. That is why we properly assess your property damage and share with you our plan of action so that you will know what is to be expected during the restoration process.

As soon as 24 to 48 hours, water that is not removed promptly can begin to develop MOLD and causing further damage to your property. Our trained professionals are prepared to extract the water and dry the affected areas as soon as possible. We also remove your furniture from the affected area to prevent your personal property from being damaged as well.

Our specialized experts will assess the damage and provide with you a drying plan that will meet your water damage needs. Once you and your insurance company approve the plan, SERVPRO of San Mateo will begin the work immediately to prevent further damage. Our technicians work hand in hand with you and your insurance agent or adjuster throughout the mitigation process. After your job is complete, our representative will conduct a walk through to make sure that the work is complete, and you are satisfied.

The drying process includes the installation of a containment wall to barricade the affected area to reduce damage to the unaffected areas. We use high suction water extraction equipment, high velocity air movers, and large capacity dehumidifiers to create a drying chamber to dry all floors and affected areas. Our technicians monitor temperature and humidity over the course of the drying process and make adjustments as needed.

SERVPRO of San Mateo is most efficient at saving wet carpet and walls if the drying process is started quickly and effectively. We use many types of water extraction equipment and procedures to remove as much water as possible from water-soaked carpets and pad. Our highly trained technicians know the best way to remove water and moisture to prevent further damage from damp carpet odor, mold, and mildew and secondary wall damage.

Removing water quickly from the soaked carpet and pad is most critical to expedite the drying process and avoid more significant wall damage. Using our advanced drying methods, Express Restoration can safely remove water and moisture to save carpet, pad, and wet walls, thus reducing overall repair and replacement costs.

Mold Removal

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Photo shows mold had been growing, you can see that mold was covered with plywood. Please Conatct SERVPRO of San Mateo for proper mold remediation.

Mold Removal Services in San Mateo and Surrounding Areas

SERVPRO of San Mateo is your local expert for mold inspection, mold remediation (mold removal) contractor and water damage repair.

Molds common to San Mateo and surrounding areas are microscopic organisms found virtually everywhere, indoors and outdoors.

Mold spores are very tiny, light-weight, and easily-detached by airflow, vacuuming, walking on carpet, or sitting on a couch. In indoor environments mold spores grow in carpets, hardwoods, walls & any porous materials. They produce and release millions of spores, which are small enough to stay airborne, threatening to invade the human respiratory system.

In large quantities, Black mold and molds can cause allergic symptoms like those caused by plant pollen. Mold growths can often be seen in the form of discoloration, ranging from white to orange and from green to brown or black.

For mold to grow, it needs food sources (such as leaves, wood, paper, or dirt), a source of moisture, and a place to grow.

What is Toxic Mold?

While mold exists everywhere, it sometimes takes on a dangerous form. The scientific name for the greenish-black mold that turns up on carpet, wallpaper, ceiling tiles, and even wet leaves is Stachybotrys Chart arum or Black Mold. It produces a mycotoxin that causes mycotoxicosis and is thought to be the cause of “sick building syndrome.”

Where Can Mold Turn Up?

Mold can be found in many areas of your home: Attic, Bathrooms, Basement, Bedrooms, Kitchen, Living Room, Garage, and Carpets & Hardwoods.

What to Do If You See Mold?

Do not panic. Try to not disrupt the area where the mold is. Call SERVPRO of San Mateo immediately for mold removal and remediation in San Mateo and surrounding areas. Our highly trained professionals are equipped to remove the mold from your home in a safe and cost-effective way.

Fire Restoration

12/21/2018 (Permalink)

This Fire Loss was caused by a power outlet

Fire Damage Restoration

If you’ve just experienced a fire or smoke damage at your home or business, then you need professional help. That’s why we’re here at all hours, every day of the year to help you recover – 24/7, 365 days a year.

For emergency service, call (650) 931-6060 right now.

As certified fire remediation experts, we use the most advanced processes and equipment in the industry and apply systematic best practices honed over the 50-plus years we’ve been in the business. We put the highest value on open communication and customer service and document the entire fire damage restoration process.

Just Had a Fire? Here’s What to Do Now.

If you’ve just experienced a fire, you might be wondering what to do next:

• Follow all safety instructions provided by your local fire department personnel.
• Move pets and kids to a smoke-free environment. Smoke contains carcinogenic gases that can affect their health. Start with a neighbor you trust for immediate aid then move them to a temporary home with friends or family until the fire restoration is complete. 
• Open all the windows. This will get air moving to push the smoke out of the rooms.
• Make that call – you will need professional help, so before you get too busy, hire a fire remediation specialist who can start work on getting your home or business back the way it was. Insurance policies require that you take reasonable steps to “mitigate damages,” from tarping a damaged roof to boarding windows and making sure smoldering is stopped. SERVPRO of San Mateo provides Its Best Recommendation estimates, has 51 years of experience and is available when you need us most. Call 650-931-6060 right now.
• Call your insurance company. All policies require that homeowners and businesses report their loss “as soon as reasonably possible.”
• You know it is time to recover, but where to start? View our "After the Fire: Cleaning Up" to learn more about recovering from a fire – both the structural damage and emotional damage.

There are also tasks you do not want to attempt on your own due to the toxic gases or risk of smoldering ash.

• Don’t use electrical devices like appliances, stereos or TVs until the fire restoration service deems them safe.
• Don’t wipe down the walls, wood trim and furniture or any other absorbent surface.
• Don’t sit on or move upholstered furniture.
• Don’t consume any food product, including canned items that were exposed to the extreme heat of the fire.
• Don’t turn on home systems like the furnace or air conditioner.
• Don’t water your indoor plants until you wipe down the leaves to remove soot.

Fire restoration services have the proper safety equipment to get the work done without the risks.

Why SERVPRO of San Mateo?

We are one of the top fire damage restoration service providers in the U.S. How do we do this? By providing fast, quality, start-to-finish restoration services with the help of respectful, trustworthy and trained service professionals. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Common Fire Scenarios

At SERVPRO we’ve seen it all and fixed every kind of fire and smoke damage imaginable. Here are the most common causes of fires and smoke damage at homes and businesses:

• Lint buildup in dryers
• Electrical fires (faulty/aged wiring, overloaded electrical outlets)
• Kitchen grease fires (and stove burners accidentally left “on”)
• Accidental igniting of flammables, such as gasoline, propane, lighter fluid and solvents

There’s a SERVPRO of San Mateo on the Other Side

Having a fire or a smoke damage incident in your home or place of business is certainly upsetting, and you might be feeling a sense of shock. The good news is that our customers learn that there is a SERVPRO of San Mateo at the end of this. You will, too. Call today and know that you are on the way back to “normal.”

 Call our 24/7 emergency service line at (650) 931-6060. We’re ready to help.

Fire Restoration Structural cleaning

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Structural Cleaning

Different types of disasters leave different types of residues present on structural elements. A fire deposits smoke and soot. A water disaster can cause mildew or mold. Structural cleanings are one of the cornerstones of SERVPRO of San Mateo.

This process generally starts by deodorizing the residence (See Deodorization & Odor Removal). SERVPRO of San Mateo will then begin the cleaning/restoration process and proceed room by room. We address all structural elements including: ceilings, walls, floors, windows, doors, window and door openings, baseboards and trims, cabinets, shelves, counters and floors. We also take care of appliances, electrical fixtures, and window coverings. When all cleaning services are completed, we will then provide any necessary steam cleaning services for carpets and upholstery.

The type of disaster will determine the type of cleaning methods used. Smoke damage calls for a degreaser that cuts through smoke and soot to restore surfaces to their pre-disaster condition. Contamination situations require a decontaminating detergent. We also use specialty sponges on items that cannot be cleaned using a wet method. Wood soaps and oils are used on wood paneling and cabinets. Other cleaning solutions are also employed such as window cleaners, silver and metal cleaners, acids for masonry as well as many others.

A structural cleaning generally takes only a couple of days depending on the extent of the damage and the size of the premises. We also work very closely with our customers to coordinate the process and to ensure that the results are satisfactory.

The Institute of Inspection Cleaning & Restoration Certification (IICRC) certifies SERVPRO of San Mateo in the area of Fire and Smoke Restoration.

Restoration and Emergency Services

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RESTORATION & EMERGENCY SERVICES 

When disaster strikes your home or business, there’s more at stake than a financial loss. Dealing with the aftermath of water, fire, smoke, mold, and other disaster-related damage takes an emotional toll as well. SERVPRO of San Mateo certified emergency restoration technicians are fast to respond, compassionate, and have the knowledge and training to restore your life - back to normal. 

RESTORATION SERVICES WOTH RAPID RESPONSE

Many restoration companies claim to do emergency restoration work. But before you trust your home or business to just any restoration service provider, look for an experienced company with proven disaster restoration expertise.

The only restoration company with 51 years of experience, SERVPRO of San Mateo has the specialized knowledge and technical expertise to thoroughly and properly complete restoration cleaning without costly mistakes. Rely on our disaster restoration experts to:

• Respond quickly to your call for disaster restoration services 24hours a day, 7 days a week to minimize damage and potential health risks.
• Expertly clean up property damaged by fire, smoke, broken pipes, water damage mold, flooding, natural disasters, and other catastrophic events.
• Return your property to preloss condition as quickly and completely as possible - backed by our industry-best guarantee.
• Work closely with your insurance company to help process claims and answer questions in a timely manner.
• Keep you in the loop during every step of the disaster restoration process and provide clear documentation of our progress and results.

SERVPRO of San Mateo is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the San Mateo, CA community and want to do our part to make our community the best it can be.

SERVPRO of San Mateo proudly serves San Mateo and other Cities in the Bay Area.

Storm Damage Clean Up and Restoration

12/17/2018 (Permalink)

Storm Damage Cleanup and Restoration

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your St. George property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Have Storm or Flood Damage?
Call Us Today (650)931-6060

Why Choose SERVPRO of San Mateo?

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Lubbock business owners and residents.

Learn More

We're Highly Trained Storm Damage Specialists

We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition. Using advanced equipment and scientific drying techniques, we document the drying process to validate your home or business is ready.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,700 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Learn More

Locally Owned Company with National Storm Resources

As a locally owned and operated business, SERVPRO of Southwest Lubbock is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We proudly serve San Mateo, CA, and surrounding areas.

Advanced Technology and techniques

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Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of San Mateo Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture as well as any secondary damage from happening.

• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Ozone and Deodorization

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As experts in deodorization, SERVPRO of San Mateo is trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure.

SERVPRO of San Mateo relies on several different deodorization methods depending on the odor, the severity of the odor and the source of the odor.

Thermal fogging is a common method of deodorization used to dissolve the odor-producing impurities deposited by smoke and other odor-producing elements. It is an excellent deodorization method for minor odors such as light smoke or a light pet odor.

Thermal foggers rely on a deodorizing chemical that is vaporized in the fogger then blown into the room permeating all the contents and structural elements. The vaporized chemical will pair with the odor molecules to absorb them and rid the premise of the smell. This process is quite effective when combined with necessary cleaning.

Ozone deodorization is extremely effective for more serious odor. This is the primary method for clothing, upholstered items, papers, books or any other porous material affected with an odor. Ozone is produced by a machine into an airtight chamber where all items needing deodorization have been placed. The machine takes oxygen out of the air, charges it electrically and turns it into Ozone. Ozone is highly reactive and combines with malodor molecules to chemically alter their structure and rid property of odor.

Because ozone can penetrate fabrics and surfaces to the same extent that the malodor did, it is the most effective means of long-range deodorization and it is permanent. There is no residual odor from the process itself and no damage to the property. Ozone also kills bacteria and fungi and works as a sanitizing agent. It is a permanent method - once an item is deodorized, the odor cannot and will not return.

Another method of deodorization involves utilizing an Air Filtration Device (AFD). This machine relies on three filters to purify and deodorize the air. With the AFD and the filters it will remove 99.9% of odor causing molecules. The first filter removes large particles up to 10 microns and larger. The second filter removes particles up to 1 micron and larger and the third or HEPA filter removes the smaller size fibers from the air. All processed air is vented to an outside source and the air in a building is "scrubbed" clean. This machine is also commonly known as an air scrubber and can be used as a negative air machine.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us SERVPRO of San Mateo.

Vandalism Cleaning

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SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Vandalism and Graffiti Cleanup

We understand it can be a traumatic event when your business is vandalized. We all want our business to look its best. When your business has been vandalized, we aim to restore it back to normal as quickly as possible. Our highly trained technicians have experience in cleaning up vandalism and graffiti removal.

At SERVPRO of San Mateo, we understand that each vandalism situation is different. That is why we customize each job to your building’s needs.

When dealing with vandalism cleanup, we understand that safety is most important. We will assess the entire situation through a comprehensive check of the entire facility to ensure that no damage areas have been missed. Our experienced technicians can remove dangerous materials such as broken glass, or any Biohazardous waste. We check each window and door to make sure that all areas are secure. Our cleanup approach ensures that your facility is secure from the start of our work.

Our expert team will work with you to make sure that all the material specifications and details are carefully followed to restore your business back to its pre-damaged condition. We will review, recommend, and get your approval before applying cleaning chemicals.

Here are a few of the types of buildings we’ve removed vandalism from over the years:

• Event facilities
• Medical facilities and hospitals
• Restaurants
• Retail locations
• Office buildings
• Schools
• Churches
• High rise apartments and condos

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – (650) 931-6060

Emergency Services Response

12/14/2018 (Permalink)

This Photo was taken Upon arrival, It shows no damage but it shows the time of day our emergency team arrived to the job site.

With SERVPRO of San Mateo by your side, you can count on complete restoration, remediation, and services, available 24/7. No matter the size of the job, we're here to help.

Our 24-hour emergency response service can perform duties such as:

• Immediate response to fire and water damage, smoke damage, debris removal, and board-ups,
• On-location cleaning, pack-outs for off-site cleaning and storage, document restoration and preservation
• Mold removal, bio-hazard clean up
• Complete demolition

Fire and Smoke Damage 

When a fire or smoke emergency occurs, ensuring the safety of your home or business is our most immediate concern. Within hours of notification, SERVPRO of San Mateo emergency response team will be on-site to secure your property so that the structure and its contents are left in place for the insurance company’s inspection. We first board up any building openings that were damaged either by the fire department or the fire itself – such as entry doors, garage doors, and windows. Next, we properly secure the property to prevent vandalism and theft. We also make sure that we protect your liability from injuries that could occur when someone enters a severely damaged structure.

Poised to Respond

We tackle jobs of all sizes, from minor water leaks affecting a single room in a private residence to catastrophic losses requiring environmental remediation, demolition of commercial structures.

Water Damage Process

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Our Water Damage & Water Extraction Process

Water is responsible for more interior property damage than any other substance. As such, it is critical to address water damage and its after effects right away. SERVPRO of San Mateo has the expert team to get your home or business back on its feet.

Upon receiving your call, we quickly dispatch a crew to assess the amount of water damage in the loss location and the number of rooms and/or floors that are affected. When we arrive, we review the scope of the restoration work with you in detail. There is a typical three-step process that involves:

• Water extraction - First, we extract standing water from all floor coverings (carpet, wood flooring, tile, vinyl). Until water is removed, it can continue to damage the building’s structure and contents.  Our technician determines if the pad and floor coverings can be dried out in place or if they must be removed.
• Detection - We use moisture detection tools to monitor water damage in materials including drywall/plaster, trim work, and cabinets. When we determine how saturated materials are, we either: dry them in place using specialized equipment, remove the materials, or employ a combination of both methods.
• Drying - We determine the amount and type of drying equipment needed. Typically, we install a combination of drying fans, dehumidifiers, and negative air machines. We examine many factors (such as when the loss occurred, the magnitude of water damage, and size of the affected areas) to determine the best drying strategy to utilize as well as the quantity of equipment necessary.

Categories of Water Damage

Categorizing the level of contamination of the water in a damaged structure not only helps us perform a loss assessment, but it is also essential for establishing correct drying strategy and procedure. Water damage is divided into three general categories:

1. Clean water that originated from a source that does not pose substantial harm to humans. Examples include: broken water supply lines, melting ice or snow, falling rainwater, broken toilet tanks, and toilet bowls that do not contain contaminants or additives. Clean water may deteriorate with time as it dissolves or mixes with soils and other contaminants.
2. Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
3. Black water contains pathogenic agents and is grossly unsanitary. Anyone with a compromised immune system, respiratory problems, or allergies, as well as young children and the elderly must remain off the job site until the building is judged safe for occupancy. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment, such as: toilet back flows, flooding from seawater, ground surface water, and rising river water. Category 3 water can contain contaminants such as pesticides, heavy metals, or toxic substances.

To further ensure a safe and effective environmental remediation, our crews are rigorously trained in mold removal procedures approved Institute of Cleaning and Restoration Certification (IICRC). In addition, all our superintendents, operations managers, project managers, project directors and regional managers hold Certified Mold Remediation (CMR) certifications.

How Water Damage turns into Mold Damage

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This Photo shows the mold that has been growing from water leakage.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s water damage, like a roof leak or leaking water line. Mold damage can cause health effects and can also cause significant damage to your property. SERVPRO of San Mateo has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When you are dealing with water damage, immediate action is crucial in order to prevent  Mold damage from happening to your home or business. 

11 steps for mold remediation:

1. Perform a thorough preliminary inspection using state of the art tools. i.e.: Thermo imaging cameras and moisture equipment to determine the precise scope of work. Don’t guess.
2. Recommend hygienists that are trained in providing reliable protocols, if needed.
3. Set up proper engineering controls:
   a) 6 ml airtight containments
   b) establish negative air inside containment to ensure no cross contamination happens.
4. Use quality equipment (HEPA filter) that has been DOP tested to ensure they are working properly.
5. Constantly cleanup work areas to avoid cross-contamination.
6. Seal all debris in 6 ml bags to control the environment and avoid cross-contamination.
7. Thorough cleaning of all surfaces by HEPA sanding then wet wipe followed by the second round of HEPA vacuuming.
8. Do a thorough visual inspection to ensure work is ready for post-remediation testing.
9. Allow proper air scrubbing time with HEPA filters prior to post testing as directed in protocols.
10. Call for post-remediation testing and insist on testing inside and outside of containment to make sure all areas are cleared before containments are removed.
11. Remove containments after clearances. Make sure all areas are clean, safe and ready for the next stage.

How SERVPRO of San Mateo can save you money:

It is important in today’s litigious environment to call a professional firm to handle water losses. Timing is critical to the drying of a structure to prevent the growth of destructive mold and mildew. However, in the unfortunate event of microbial growth SERVPRO of San Mateo understands the importance of Mold Remediation. Some species of mold and mildew can cause serious health complications. It is important to have a specialist perform proper removal of contaminated areas. SERVPRO of San Mateo has a staff of trained technicians using the latest technology in remediation to properly eliminate harmful microbiological contamination.

We are also proficient in recommending other companies where jobs fall outside of our zone of service.

1.  We use designated trained employees.
2. Our leads are certified and know what they are doing – no wasted time.
3. We have state of the art equipment.
4. We use dry ice blasting on larger projects to expedite the work.
5. We use thermal imaging cameras to locate damage.
6. We have completed thousands of mold projects, so we know how to be efficient.
7. We have multiple crews so we can get to your jobs quickly to prevent downtime on jobs.
8.  We work with multiple environmental consulting companies also known as hygienists so we can testing is done for asbestos and lead.
9.  We have an excellent track record in passing jobs without additional cleanings needed.

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

Fire Damage Restoration

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This Fire was cause by electrical wiring in attic.

The nature of a fire creates special problems worthy of comprehensive treatment. SERVPRO of San Mateo has the trained personnel and equipment to handle all aspects of fire damage, large or small.

Fire losses must be handled with special care since many types of materials can fuel a fire. Large amounts of water are required to extinguish the blaze, thus introducing concerns of corrosion, mold, and mildew growth. 

After fire or smoke damage occurs, many conditions need to be addressed immediately. The procedures involved following a fire loss are:

• Debris removal
• Onsite dry down
• HVAC Cleaning
• On-location and off-location contents cleaning

Debris Removal

Depending on the severity of the fire damage, debris removal is the first step in remediating a fire loss. SERVPRO of San Mateo will conduct debris removal and some initial deodorization to gear up for the rest of the remediation project that will follow.

Drying Out Water Damage

Our highly trained technicians are prepared to handle the water and moisture damage that lingers after a fire is put out. Depending on the condition of the property damage, if it is safe to do so, a thorough dry down of the area will be initiated for mold prevention, to halt mildew growth, and prepare for the next step of the fire damage restoration.

Deodorization and Cleaning

Most fire-affected buildings and their contents show evidence of severe soot fallout and contamination, as well as a lingering odor that must be treated professionally. Extensive cleaning of the facility’s HVAC system, furniture contents, walls, and fixtures is necessary to avoid exposure to lingering particulate and smoke that can irritate the eyes and throat. To properly remediate these conditions, we remove odor from the area and clean remaining contents, plus the main air heating and exhaust systems (HVAC).

Approaching Mold and Mildew

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When moisture remains undetected, mold occurs, causing severe damage and health concerns. It’s critical to take care of mold and mildew damage early before it overtakes your entire home, apartment complex or business.

SERVPRO of San Mateo offers comprehensive mold removal and remediation services including:

• Initial Inspection
• Development of work scope
• Containment set-up, management and tear-down
• Mold removal and discarding of total loss items
• Mold remediation and removal of contaminated building materials
• Detailed cleaning and decontamination of structures and contents
• HVAC cleaning and decontamination
• HEPA vacuuming
• Air scrubbing
• Duct cleaning
• Moisture control
• Sanding and physical removal of mold growth from the building envelope
• Installation and maintenance of HEPA equipment
• Monitoring of negative pressure contaminants

Antimicrobial Safety & Training

Maintaining a safe working environment for our crews, the facility owner, and occupants living or working in the affected area is our top priority. We are committed to performing every mold removal and remediation job by safeguarding the environment in which we are working and by using the industry's most efficient methods and equipment to protect our customers and employees. We also follow all local, state, federal, OSHA and EPA guidelines when performing mold removal and remediation procedures.

To further ensure a safe and effective environmental remediation, our crews are rigorously trained in mold removal procedures by Institute of Inspection, Cleaning and Restoration Certification (IICRC); and our in-house trainers. In addition, all our operations managers, project managers, project directors, and regional managers hold Certified Mold Remediation (CMR) certifications.

Mold Remediation

12/7/2018 (Permalink)

Mold is very unhealthy and if it's not taken care of properly it can easily and quickly spread everywhere.

MOLD REMEDIATION: OUR MOLD REMOVAL SERVICE

Stop Mold Growth

Mold remediation is a specialized process requiring a unique combination of training and ability. SERVPRO professional mold removal teams are considered the best in the industry. SERVPRO of San Mateo has the training and expertise to remediate the mold in your home or business.

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of San Mateo understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Our professional mold mitigation services include:

• Mold Identification
• Containment Enclosures
• Engineering Controls and PPE
• Mold Removal
• Structural Drying and Dehumidification
• HVAC Cleaning
• Decontamination
• Disposal - Contaminated Materials

Proper Structural Drying Prevents Mold Growth

Mold growth results from the failure of quick and proper drying following water intrusion. Here are some steps to alleviate on-going problems:

1. Moisture levels in all affected building components should be measured to determine where the water damage has occurred.
2. Hidden moisture, such as in ceiling plenums and wall cavities, must be tracked and measured.
3. The right equipment for the job must be properly placed for rapid drying.
4. Daily moisture readings should be recorded and reported (a critical defense in case of health allegations).
5. Determine the building’s normal moisture level and document goal attainment.

Our General Estimators and trained technicians use the most up-to-date commercial dehumidification and air purifying equipment available, following all guidelines for indoor air quality.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

1. Emergency Contact - (650) 931-6060
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of San Mateo is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters.

We proudly serve San Mateo, CA, and surrounding areas.

Trauma Scene

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At times like these our highly trained technicians will work as quickly, safelly, and quite as possible for minimum disturbance for the family.

TRAUMA SCENE

In addition to water and smoke remediation we are fully licensed and insured to provide trauma scene clean. SERVPRO of San Mateo provides total risk management for any traumatic situation, such as homicides, suicides, drug overdoses, etc. It is because of our professional and compassionate approach that SERVPRO of San Mateo is quickly becoming the leader in this field of crime scene clean-up.

“Discreet cleaning services for trauma, crime scene, suicide, unattended deaths, hoarding, tear gas and bio-hazard.”

The other advantage of using a professional service is that the family does not have to deal with the scene of a loved one’s passing.  When the passing involves a crime, it adds trauma to the family’s grief.  A crime scene clean-up company deals with grieving families and understands how traumatic this time is.  Our representatives are caring and very professional.  Our technicians will come in and perform the cleaning while being compassionate, courteous, and discreet.

In addition, our representatives may even be able to assist you with the family’s insurance forms, helping the family deal with the insurance company and easing one other burden during this traumatic time.  When all is said and done, a professional crime scene clean-up company can take care of this traumatic experience in a fast, and with minimum disturbance to the family.

Need Trauma or Crime Scene Cleanup? Call Today – (650) 931-6060

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Air Duct Cleaning

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AIR DUCT CLEANING (HVAC)

When you think about the air that comes through your ducts and the warmth and comfort it brings in winter and summer, you want your family and workers to breathe the healthiest air into their lungs, promoting better health and heightened wellbeing. You want to help prevent illness, allergies, asthma in your children, unpleasant odors and promote optimal conditions for health. This will help cut down on time lost from school or work, and help your family and co-workers be more productive in life.

Cleaning your air ducts relieves allergy suffering by removing dust, pollen, animal dander and other allergens from your duct system.

– Fungus
– Bacteria
– Small dust particles
– Construction debris
– Insect parts (dust mites, roaches etc.)
– Viruses
– Mold
– Smoke

Air duct cleaning performed by a professional air duct cleaning company helps control inside air pollution for your family and workplace and give them the best quality air possible through the heating and air system. This system can be the major cause of your indoor air quality problems. Although these problems can be difficult to deal with and complex in nature, a professional air duct cleaning company, such as SERVPRO of San Mateo, has the knowledge and training needed to remediate the issues and give our customers clean air flowing out of their air duct system.

Not only is cleaning your air ducts important but keeping up with all maintenance is too, having your air conditioning serviced regular will help keep the cost of repairs at a minimum.

Commercial Storm Damage Restoration

12/6/2018 (Permalink)

Commercial Storm Damage Restoration

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

•  24 Hour Emergency Service
•  Faster to Any Size Disaster
•  A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
•  Highly Trained Storm and Water Damage Restoration Specialists

be there fast with the help you need.

•  24 Hour Emergency Service
•  Faster to Any Size Disaster
•  A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
•  Highly Trained Storm and Water Damage Restoration Specialists

Storm or Flood Damage? Call Us Today (650)931-6060

Commercial Restoration Presents Unique Challenges

SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Locally Owned Company with National Resources

SERVPRO of San Mateo will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

The Distructive power of Water

12/6/2018 (Permalink)

Destructive Power of Water

Water is the single most long-term destructive substance in the indoor environment. Excess moisture or flooding can cause structures and personal property to rapidly deteriorate. The problem becomes more serious when the water is unsanitary or clean-up services are delayed.

The harmful effects of water are sharply reduced by prompt and effective intervention, especially within the first 24-48 hours. Even though the damage may look severe, cleanup and restoration can produce amazing results. From furniture to family heirlooms, office computers to production machinery, SERVPRO of San Mateo has successfully restored water-damaged structures and property Since 1967.

Water Damage Cleanup and Repair

The restoration process is very scientific. To determine if your property can be restored or must be replaced, we evaluate three criteria:

• Amount of Property Damage
• Degree of Contamination
• Replacement Costs vs. Restoration Costs

If not promptly and properly dealt with, water damage can cause major business interruption, financial burdens and potential health risks.

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water damage restoration services from the experts at SERVPRO of San Mateo

7/25/2018 (Permalink)

If you have Water Damage, call SERVPRO of San Mateo at 650-931-6060 at any time

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage. 

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”.  Water removal is just the first immediate step.  The end goal is to ensure that you home is dry and protected from future damage.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization:  Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a San Mateo County and Bay Area professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™.  To achieve long-term results, this procedure must be performed by an expert restoration services provider.  Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extremes. These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of San Mateo will respond quickly to your water damage emergency.  24/7

(650) 931-6060

Burlingame Mold Clean Up

2/2/2018 (Permalink)

SERVPRO of San Mateo has to determine how wet the materials are before beginning the clean up and drying process.

One does not simply remove mold, as you can see in this mold cleanup from our San Mateo franchise. We go through extensive training, certifications, and procedures established by law to remove mold from your home or business. Doing a quick sweep or squirt of bleach doesn't help, and may make things worse. 

Mold cleanup in Burlingame

Mold cleanup may seem like such a drag, especially in an area that already has so much moisture in the air. However, there are ways to keep away mold long term. This technique requires professionalism, commitment, and good building materials. To get started on the process, SERVPRO can help!

The services we provide

Most people don't understand the work that's involved when dealing with mold; they just don't want to deal with it. We completely understand! From containment to removal, to cleaning and demolition, we do it all. Our project managers are also incredibly knowledgeable and work throughout San Mateo, Burlingame, Hillsborough and the surrounding areas.

San Mateo Water Damage

2/2/2018 (Permalink)

Water Damage Repair and Restoration

24-Hour Emergency Service

• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated
• Advanced Water Inspection, Extraction, and Drying Equipment

Our highly trained technicians are ready to respond immediately to flood or water damage at your Bay Area property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?
Call Us Today 650-931-6060

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of San Mateo is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the San Mateo community and want to do our part to make our community the best it can be.

We proudly serve San Mateo, CA, and surrounding areas.

Why Choose SERVPRO of San Mateo?

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your San Mateo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Learn More

We’re Highly Trained Water Damage Specialists

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Learn More

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

San Mateo Fire Damage

2/2/2018 (Permalink)

This fire was caused by an Internet Router Box. SERVPRO of San Mateo was able to attend this Fire Loss

Fire Damage Repair and Restoration

• 24-Hour Emergency Services
• Faster to Any Size Disaster
• Locally Owned and Operated
• A Trusted Leader in the Restoration Industry
• Highly Trained Fire Restoration Technicians

In addition to fire, smoke, and soot damage, your Bay Area home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of San Mateo specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (650) 931-6060

Why Choose SERVPRO of San Mateo?

We’re Faster to Any Size Disaster 

When your San Mateo home or business experiences fire or smoke damage, you need professional help quickly. SERVPRO of San Mateo is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.

Learn More

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Water Damage Restoration Technician

Learn More

Our Restore vs. Replace Mentality

We focus on restoring versus replacing because restoring the affected areas of your property is substantially less costly than demolishing and replacing those areas. This “restore first” mentality also allows us to get your home or business back to pre-fire condition quicker and with less disruption.

Learn More

Locally Owned Company with National Resources

SERVPRO of San Mateo is locally owned and operated and we are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We proudly serve San Mateo, CA, and surrounding areas.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (650) 931-6060

Get Over Disaster Faster With A Business Recovery Plan

2/2/2018 (Permalink)

Prepare for Emergencies with A Recovery Plan

Emergency management officials often say that the best time to prepare for disaster is before any threat is on the horizon. Being proactive by creating and testing a disaster plan for your business allows you to have everything needed in place, increasing the odds that your company will survive the storm and be able to get back to business quickly after a catastrophe. There are several things you need to do when crafting a disaster recovery plan.

IDENTIFY THE RISKS

Some disasters are universal; for example, fire is always a threat. The risk of other disasters, like hurricanes or earthquakes, varies depending on your location. First, determine what types of disaster are most likely to impact your business. Then, identify how various disasters would affect your operations and plan accordingly. Emergency management agencies in your area are a good resource.

EVALUATE YOUR INSURANCE COVERAGE

Review your insurance and make certain that you understand exactly what it covers. Does it provide sufficient compensation for physical losses? Will you be able to restore crucial materials and equipment? Is flood damage covered? What about business interruption?

PINPOINT CRITICAL BUSINESS FUNCTIONS

Certain business functions are absolute necessities. Who and what will you need in order to keep things functioning in the wake of a disaster? Work up a list of responsibilities and assign them to your employees so that everyone is prepared to respond effectively.

PLAN TO COMMUNICATE

Communications often break down in a crisis, so it is important that you have a plan in place. Draft a list of emergency contacts and store it in multiple locations. Know who will provide notifications and how they will do so.

BACK UP VITAL DATA

Make it standard procedure to back up all critical data regularly. Backups should be stored in an off-site location. Copies of insurance policies, legal papers and other important records should also be stowed safely.

PROTECT YOUR TECH

Prepare to protect your technology by developing a recovery plan for your information technology. Make certain that it includes a way to regain Internet access, resource requirements, data restoration plans, and procedures for the recovery of computers, wireless devices, networks, servers, apps and your data.

CREATE A RELOCATION STRATEGY

What happens if a disaster renders your location unusable? What arrangement would allow you to keep operating? Is telecommuting a possibility? Would you rent facilities or temporarily share space with other businesses?

IDENTIFY ESSENTIAL SUPPLIERS

What suppliers and other businesses are vital to your operations? Identify alternative vendors so that you will know where to turn if a regular one is unable to deliver due to an emergency. In addition, identify a restoration company that can help you get your company’s premises back to normal. 
Every emergency is unique, and following the directives of the emergency management authorities in your area is essential for the safety of you and your employees. When it’s time to begin the recovery process, count on SERVPRO. With more than 16,500 franchises, we have the resources necessary to get the job done so that you can get back to business. We can respond quickly with highly trained restoration technicians who employ specialized techniques and equipment to restore your business or home back to pre-disaster condition.
Contact SERVPRO today to request our assistance or learn more about our disaster recovery options, storm damage cleanup and restoration services.

Commercial Water Damage Restoration

2/2/2018 (Permalink)

Flooding which Caused Water Damage

We use water every day. We play in it, bathe in it, drink it, and take it for granted as we use it for a million and one things. Water permeates our lives, but we rarely recognize just how powerful it can be. Frankly, most people do not give a single thought to its destructive capacity until the realities of water and flood damage make it impossible to ignore.

THE REALITIES OF WATER DAMAGE

Water can enter your commercial facility in a multitude of ways, and it does not take long for damage to occur. The presence of small amounts of water for even a short time in areas that are not intended to be wet can result in water stains, rot, warping and mold contamination. Sometimes that damage is readily apparent. In other cases, it is hidden away in areas that are difficult to see. Regardless of where the problem is, it is vital that you act immediately to protect your property. How should you tackle commercial water damage? With the likelihood of unseen damage and the ease with which mold contamination can spread, the best solution is generally to call in a professional restoration company.

SOURCES OF WATER DAMAGE

Whether it flows in through gaps in a commercial building’s envelope, escapes from internal plumbing or materializes out of thin air as condensation, water often finds its way into places it does not belong. Sometimes, a natural weather event is the culprit; a massive storm causes flooding, a wind event damages the building and lets the rain inside, or ice builds up and pushes melted snow under shingles and into the structure. It may seem counterintuitive, but fire is another source of water damage because water is intentionally introduced into the building to put out the flames. Plumbing issues like broken sprinklers, leaking pipes, hot water heater troubles and overflowing toilets are also common causes of water damage. Even high humidity can introduce enough moisture to cause problems.

SIGNS OF WATER DAMAGE

The sight of water where it should not be is an obvious red flag. Other signs that suggest water damage include stains and discolorations on walls, floors or ceilings, surfaces that are buckling or warped, areas that are crumbling or rotten, and the pungent, musty odor of mold. Unfortunately, water damage can be difficult to detect because it often extends into unseen areas like inside walls and crawl spaces. Even if the primary flooding event occurs in an area that is readily accessible, water can seep into these hidden spaces, and if they are not properly addressed, you have an ideal recipe for water damage and nasty mold growth that can negatively impact the health of you, your employees and your customers.

DEALING WITH WATER DAMAGE

If you suspect that you are dealing with commercial water damage, time is of the essence because any delay can result in damage that is more extensive. The premier water damage restoration company in the United States, SERVPRO can provide the assistance you need to get your commercial facility back in business quickly. When you call on us, our skilled technicians will:
• Conduct a detailed inspection of the property. This involves identifying the source of the water and getting it stopped, assessing the damage and noting any safety concerns, and moving furniture and other items to prevent stains and promote drying.
• Remove the water with vacuums and powerful pumps.
• Dry the space with professional-grade air movers and dehumidifiers. Tools like moisture meters and infrared cameras may be used to ensure hidden water is located and addressed.
• Clean and sanitize affected areas and items. Our water damage experts will use specialized cleaning techniques to restore any items that are salvageable and see to the proper disposal of materials that are beyond repair. They will also apply antimicrobial, antibacterial or disinfectant treatments as needed and deodorize the space to eliminate unpleasant odors.
• Restore your space to the condition it was in before the water damage occurred. This can involve installing new drywall, repairing or replacing flooring, and painting.
SERVPRO specializes in dealing with water damage and we are always close enough to answer your call. Offering 24/7 emergency services, we have the resources to respond quickly and the expertise to handle water damage events of all sizes effectively. To request our assistance or learn more about our commercial water damage services, call us today.

Mold and Your Commercial Property's HVAC System

2/2/2018 (Permalink)

Mold Growth in HVAC System

While mold growth in a commercial facility can be the result of a variety of factors, its HVAC system is often the culprit. With their extensive assemblage of drain pans, ducts, piping, filters and heat exchangers, these systems can provide an ideal environment for mold growth if they are not properly maintained. They also offer a convenient pathway for mold spores that can allow them to spread throughout the facility. For effective mold prevention, detection and removal, it is vital that facility managers have a good understanding of mold and how it interacts with an HVAC system.

UNDERSTANDING MOLD

Mold is always present; it is considered a problem when growth is visible on interior surfaces, reaches excessive levels or features species different from those present in outside air. To flourish, mold requires an acceptable temperature, a food source and sufficient moisture. Unfortunately, the temperatures that people prefer to maintain indoors are conducive to mold growth. Food sources like wood, paper, cardboard, fabric, carpeting, furnishings and drywall are also readily available in most buildings. This means that controlling or eliminating moisture is the best strategy for preventing mold growth.

ASSESSING YOUR HVAC SYSTEM FOR MOLD

Issues with the design, installation or maintenance of its HVAC system can leave a commercial facility vulnerable to mold. When assessing the HVAC system for mold, there are several key components that should be inspected, including:
Drain pans and coils. Cooling cools pull humidity from the air. The resulting condensate water should drip into a drain pan and exit the system via a deep seal trap, but improper design or maintenance of the drain pain can result in standing water, an ideal microbial habitat. Proper sloping and regular cleaning of the drain pan allow it to function appropriately.
Dehumidification equipment. The wet surfaces found here can supply the moisture necessary for mold growth. Periodically treating them to prevent microbial growth is crucial, but care must be taken to avoid dampening duct linings.
Cooling towers. Water quality monitoring and periodic chemical treatment can help prevent microbial growth. If sediment accumulation is an issue, physical cleaning may also be required.
Outdoor air dampers. Debris on screens and grills can build up, blocking them and providing a harbor for mold growth. Regular cleaning can head off potential problems.
Ducts. While some dust is to be expected, areas that are subject to restricted airflow or moisture are susceptible to contamination. Spaces with duct lining can also be more vulnerable. To avert trouble, maintain filters, coils and drip pans, protect key system components from moisture accumulation, and repair any water damage promptly. It also helps to minimize the buildup of dust and debris by performing the appropriate housekeeping, especially during any renovation or construction.
Air filters. To prevent contaminants from entering the system, filters should fit properly and match the expected airflows. They need to be changed regularly, and fans should be shut off during the process to avoid contamination. 
Air intakes. Groupings of organic material in or near HVAC intakes should raise a red flag. Droppings from birds or bats and debris from areas near garbage cans, standing rain water, drainage ponds, vegetation or freshly disturbed earth can result in elevated levels of airborne fungal spores. Return-air plenum. The space above ceiling tiles is often employed as a return-air plenum, so it is important to follow the code that restricts material in the plenum to avoid contamination and ensure uninterrupted airflow.

DEALING WITH MOLD

The interior structures of commercial HVAC systems offer numerous reservoirs where moisture can linger, creating a perfect environment for mold, and remediation can be incredibly challenging. If mold cleanup is required, it is critical that it be completed by trained workers who have the right tools for the job because the proper use of isolation procedures, decontamination methods and personal protective equipment is crucial. If done incorrectly, attempts at mold removal can damage components of the HVAC system and may actually spread the mold spores to new areas. Many facility managers prefer to rely on professional mold remediation services.

SERVPRO’S PROFESSIONAL MOLD REMEDIATION SERVICES

If you suspect that your HVAC system or any other part of your commercial property has been contaminated by mold, turn to the professionals at SERVPRO. Our experienced technicians are fully certified, so you can be confident that they have the knowledge and expertise needed to tackle even the toughest mold problems. When you contact us for mold remediation services, we will:
• Respond promptly. • Perform an expert assessment to pinpoint the locations of visible and hidden mold. • Use advanced containment methods to isolate areas with active fungal growth and prevent the spread of the mold. • Remove microscopic mold spores from the air with specialized filtration equipment. • Apply anti-fungal treatments to eliminate mold growth and properly dispose of any mold-infested materials that cannot be salvaged. • Employ a variety of techniques to clean and sanitize any affected items and deodorize the area. • Provide restoration services that return the area to its preloss condition.

At SERVPRO, we take pride in being your best resource for mold remediation. If water or fire has damaged your property, our commercial restoration services can get you back in business fast. With more than 40 years in the industry, an award-winning training program, a variety of specialized cleaning services, we are ready to tackle your most challenging jobs. Offering 24/7 emergency services, we are there whenever you need us, and you can always count on our professional team to leave your commercial property looking its best. Call us today to explore our full range of services or request our assistance.

Contact Us for Flood Damage Restoration

2/2/2018 (Permalink)

Flood Damage in San Mateo

The aftereffects of flood damage in San Mateo can be as costly and potentially deadly as the flood itself. If your home or business has been hit by a flash flood or has experienced burst water pipes or a sewage system backup, you know what an ugly, inconvenient mess it can be. If it's not addressed correctly and promptly, it can lead to your building being judged unsafe, and it could be condemned. To avoid the loss of property and the inconvenience this will cause, it's an excellent idea to contact a local cleanup and restoration service who can help you fix the situation.

We Can Address All Types of Flooding Damage
No matter what caused the flooding to your home or business, we are equipped to fix it. Our team of friendly, knowledgeable service technicians has been fully trained to identify and correct all known types of flooding damage. Our service team members have all of the necessary training and certifications to qualify them for the task of flood damage cleanup and restoration. Let us know the nature of the problem, and we will respond to your call immediately. We are available to help at anytime of the day or night.

Dealing with Flood Damage in San Mateo
Flood damage in San Mateo is no laughing matter. Your business is losing money each day that it isn't up and running. You may still be paying your employees for work they are unable to perform because they can't enter an unstable and potentially unsafe building. If the flood damage occurred to your home, you and your family are likewise experiencing the discomfort and expense of having to stay elsewhere. For these reasons, it's best to immediately call a local cleanup service that can restore your property back to its original condition.

What to Expect from an Initial Analysis of Flooding Damage
When you contact us regarding your flood damage emergency, we will respond to your call by performing a complete analysis of your property. We will go over every corner of the building to make sure that water is not pooling in nooks and crannies, leading to structural instability and mold growth. The most important part of any major cleanup and restoration project is to ensure that the potential for further damage down the line is completely avoided. To do this, we will give you a complete diagnosis of the damage, followed by an estimate of the cost involved to address it.

Restoring the Effects of Flood Damage in San Mateo
When it comes to addressing the harmful effects of flood damage in Foster City, it will require the urgent attention of a properly qualified and experienced cleanup and restoration team. SERVPRO of San Mateo is a locally owned and operated service that can do the job for you promptly and won't break your budget. We can also serve citizens in nearby areas including but not limited to Hillsborough, Half Moon Bay, Foster City, Pacifica, and Burlingame. Call us at (650) 931-6060.

Advice to Prevent Mold Infestation

2/2/2018 (Permalink)

Mold Growth in San Francisco

Advice to Prevent Mold Infestation

Mold damage, unlike water and fire damage, can often be prevented in a home if the proper precautions are taken. Although a few things in your home such as temperature and humidity can't be efficiently controlled so that mold will be discouraged to grow and you won't be uncomfortable, the most important factor in mold growth - water - can be monitored. Additionally, other methods such as improving ventilation and airflow are entirely possible for the average homeowner, and preventing future mold growth might be easier than you think. 

Seal Out Water 

Controlling the flow of water into your home is essential in keeping out mold damage in San Mateo. Sealing cracks, making sure windows close correctly and re-tiling roofs once they begin to outlive their average lifespan are all important factors in keeping your home's interior dry and mold out of your hair. These aren't typically expensive renovations, requiring sealant and mold-retardant paint, and you can always hire SERVPRO technicians to ensure that the materials are applied correctly. It's a small price to pay to ensure that mold stays out of your home. 

Try and Improve Airflow 

If possible, make efforts to improve airflow in your home. Stuffy, stagnant rooms are suitable for mold growth, so opening windows and allowing airflow will always help to protect against mold. Be mindful, however, that you don't leave windows open permanently. If rainwater comes in through those openings, it can cause mold damage and a heap of other problems for you as well. A SERVPRO San Mateo representative may be able to meet with you to help to discuss ways to improve airflow and ventilation in your home, safely. 

Clean Regularly 

Whether you prefer to clean yourself or hire a service, ensuring that the whole of your home is regularly and thoroughly cleaned is a critical step in ferreting out mold early on and preventing it from finding a suitable surface. Regular cleaning deprives mold of a food source, helps to wipe away moisture, and most importantly gets someone looking at dark corners.

Locally Owned Company with National Resources

If mold does end up getting into your home, SERVPRO of San Mateo is trained and equipped to help deal with it with as little time and money spent as possible. Call us 24/7 at (650) 931-6060 for our services or a quote.

Commercial Water Damage Boxing Gym

2/2/2018 (Permalink)

This Water Damage was caused by the Commercial business in the upstairs Damaging the Commercial business in the downstairs

Commercial Water Damage Restoration

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

Water Damage or Flooding? Call Us Today (650) 931-6060

Commercial Water Restoration Presents Unique Challenges

SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications.

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

Locally Owned Company with National Resources

SERVPRO of San Mateo can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

SERVPRO of San Mateo proudly serves San Mateo and surrounding areas.

Fire and Smoke Clean Up San Mateo

2/2/2018 (Permalink)

Fire Damage in Hillsborough, San Mateo County

Recently, SERVPRO of San Mateo got a call from a friend of our family. She informed us that her neighbors had a fire in their home the night before and needed some help getting it cleaned up. Upon arriving to the scene of the incident we realized it was going to be a large undertaking, including cleaning many contents, inventorying and disposing of contents, and removing most of the interior walls and fixtures of the house. The smoke damage and odor was so bad that the homeowners were just lucky to be out and safe and have some of their belongings determined to be salvageable. We started working on the house immediately and have been working on cleaning contents and removing smoke odor for almost two weeks now. Make sure to stay tuned to our “before and after pictures” page to see the work we can do if fire and smoke damage affects your home or business. 

SERVPRO of San Mateo specializes in:  water remediation, flood mitigation, carpet cleaning, tile and grout cleaning, mold removal, fire damage, and smoke clean up, disaster restoration, storm response, and air duct cleaning. SERVPRO of San Mateo has been serving San Mateo and the surrounding cities for quite some time. We are licensed and insured. SERVPRO of San Mateo (650)931-6060,  http://www.SERVPROsanmateo.com/

Professional Mold Remediation For Your Home

2/2/2018 (Permalink)

Mold Damage found Inside Walls in Burlingame, San Mateo County

Believe it or not, mold can occasionally be a good thing. After all, some species of mold are used in the production of antibiotics, foods, and beverages. Unfortunately, the kinds of mold that commonly flourish in homes and businesses are not helpful. These molds range from annoying irritants to dangerous health hazards. Difficult to eradicate and capable of causing real damage, these molds require careful remediation. The proper technique and equipment are vital, so it is a job best left to professionals like the experts at SERVPRO of San Mateo.

What Is Mold?
Molds are microscopic fungi that spread through spores. Mold spores are everywhere, and they are quick to latch onto any organic material in humid environments. They do not need sunlight to survive, but moisture is vital. If the conditions are right, mold can grow quickly, forming large colonies. It can inhabit nearly any organic material, including food, paper or wood products. Mold might resemble moss in appearance, but it is not a form of plant life, and it does not use photosynthesis to feed itself. Instead, it releases enzymes that break down the organic material hosting it, damaging the material so that it can get the nutrients it needs by absorbing the degraded remains. Many homeowners discover mold when they smell its musty, earthy odor.

Is Mold That Dangerous?
Mold is ugly, annoying and truly dangerous. Mycotoxins, liquids or gasses produced by active mold colonies, are incredibly toxic. Ingestion of mycotoxins can cause health problems, and just touching these hazardous chemicals can cause health hazards. Mold is very a nasty neighbor, so you want to take steps to prevent it from moving into your space.

How can you prevent a mold infestation?
Mold spores may be everywhere, but without moisture, they cannot grow into a problem, so controlling moisture and humidity is the best way to prevent a mold infestation. Try to keep indoor humidity below 45 percent. If a plumbing problem, leak or flood introduces moisture, a fast fix is crucial. Your best hope for preventing mold is to stop the inflow of moisture by repairing the problem and quickly eliminating the dampness. Time is of the essence, so if there is a delay in locating or repairing the problem, it may be too late to keep mold at bay. If you suspect that mold has gotten a toehold in your home or business, do not wait. A mold infestation spreads rapidly, so you want to act fast to get rid of it.

What’s Wrong With DIY Mold Removal?
Although it can be tempting to try and clean up mold yourself, smart homeowners call in the professionals immediately. Improper cleaning techniques can spread the mold spores, making the problem bigger than ever. Worse, if the individuals doing the work fail to protect themselves adequately from the mold and the mycotoxins it produces, health hazards are a likely consequence. Prompt, professional mold remediation services can protect your family’s health, stop the mold from spreading further in your home and potentially save you money by preventing additional damage.

What Should I Expect During Professional Mold Remediation?
SERVPRO of San Mateo has the highly trained personnel and professional equipment necessary to tackle mold remediation. When you call us, our team completes a thorough inspection of your property and identify the areas of concern. Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), our skilled experts can detect both visible and hidden mold. We also have equipment that allows us to trace the water source that is feeding the mold. After locating the mold, we set up a negative air pressure chamber to isolate the area and prevent the spread of spores that might be stirred up during the remediation process, protecting your family and your home. We also utilize air scrubbers and special HEPA vacuums to corral the mold and eliminate it.

At SERVPRO of San Mateo, we use antimicrobial and antifungal treatments to destroy existing mold colonies and prevent new ones. Depending on the amount of mold growth and the surfaces involved, it may be necessary to remove porous materials like carpet, paneling or drywall. If your situation requires it, we can handle it, disposing of the materials safely to avoid contaminating other spaces in your home. Of course, not every item exposed to mold is a lost cause. Our technicians have the expertise to restore many types of belongings and can clean and sanitize things like household items, curtains, furniture, clothing and other decor. We can also deodorize the space to remove the mold’s pungent, musky odor.

If you are concerned that you may have a mold issue on your property, do not hesitate. SERVPRO San Mateo is there for you around the clock. Call us today to learn more about our mold remediation services and request our help. (650) 931-6060

An Owner's Guide to Water Damage

2/2/2018 (Permalink)

SERVPRO of San Mateo can remediate Water Damage in your home or business

We drink it. We play in it. We grumble over the necessity of dashing through it when it falls from the sky as rain, sleet or snow. Water is so common that it can be difficult to regard it as a threat, but water in the wrong place can do serious damage. Whether it is the result of flooding from a storm, a leaky window or a plumbing mishap, water can destroy property and create dangerous health hazards. Mitigating water damage properly is vital to maintaining the value of your commercial property.

The Physical Damage
How can water damage in San Mateo affect your commercial property? It can cause problems in many areas of the structure, including the:

Roof – Clogged gutters or debris on your roof can allow water to pool, leading to mildew and ruined shingles.

Foundation – Inadequately diverted water from around the foundation of your commercial property, it can wreak havoc by permeating the foundation and seeping into the basement, which could affect the building’s structural integrity.

Building materials – Too much moisture can set the stage for rot and deterioration in wood and other common building materials. It can also lead to corrosion of metals. If this destruction is allowed to progress unchecked, costly repairs can be necessary to restore your building

Personal property – Water does not mix with electronics, appliances, textiles or carpeting. If it invades your building’s interior, it can damage your personal property and items belonging to any tenants renting space.

Moisture and Mold
As many property owners have discovered to their sorrow, water damage and mold go hand in hand. A moisture-loving microscopic fungus, mold latches onto damp organic material and spreads rapidly. In addition to the physical damage it causes, mold also creates health hazards. It can irritate the skin of anyone who comes in contact with it, make people who ingest it sick and trigger respiratory problems by lowering the indoor air quality. Because amateur attempts to clean mold up can actually spread it, it is crucial that property managers get professional assistance with mold remediation.

Preventing Water Damage
Regular inspections and routine maintenance offer your best chance of preventing water damage. The signs of water intrusion are sometimes subtle, so tenants might not notice them. Even if they do, they might not think to inform you promptly. Completing inspections and keeping up with routine maintenance chores allows you to spot potential problems quickly and take steps to correct them before they explode into major issues. When inspecting your commercial property for water damage, be sure to examine the:

Roof for signs of damage, puddles or shingle issues.

Gutters and downspouts for damage or clogs that might prevent proper function.

Attic, basement and crawlspaces for leaks or condensation.

Windows, window frames and doorways for condensation or evidence of water intrusion.

Walls and ceilings for water stains.

Ductwork, expansion joints, sealants and flashing for signs of damage.

HVAC drain lines and drip trays for leaks or overflows.

Floors and walls around appliances that use water like water heaters, dishwashers, washing machines, refrigerators, freezers and HVAC units for evidence of leaks.

Bathroom and kitchen sink cabinets for signs of plumbing issues.

Exhaust fans in bathrooms and kitchens for proper function.

When it comes to preventing water damage, your tenants can be excellent allies. Keep them informed about scheduled inspections and maintenance. Educate them by providing tips for avoiding water damage, information on what they should do if water damage occurs, and specifics about how property management can help them deal with an incident.

Recovering From Water Damage

Ideally, your efforts to recover from should begin well before any destruction happens. Developing a continuity plan that outlines what steps you would take to recover after a water damage incident can give you a head start if you ever find yourself forced to deal with this situation. The plan should include:

Commercial insurance coverage that includes the likely types of water damage.

Plans for how you operate while your property undergoes the necessary restoration.

Procedures for assisting your tenants.

Information on how to document the damage.

Information regarding how to contact a trusted restoration professional like SERVPRO of San Mateo.

Why Smart Property Managers/Owners Seek Professional Assistance With Water Damage
The full extent of water damage in  can be difficult to determine, so when confronted with it, smart property managers/owners seek professional assistance from a restoration expert. At SERVPRO of San Mateo, we have the experience, training, and equipment to provide the services you need. We can perform a thorough inspection, use special drying techniques to rescue your structure and property, provide any needed mold remediation, and clean, sanitize and deodorize the location. We use our expertise to deliver long-term solutions for your commercial property.

A leader in the restoration industry, SERVPRO of San Mateo is proud to offer a broad range of commercial restoration services. To learn more, call us today at 650-931-6060.

Does Your San Mateo Home Have A Mold Problem?

2/2/2018 (Permalink)

In San Mateo, Burlingame, Hillsborough, or San Francisco, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at 650-931-6060

San Mateo Residents: Follow These Mold Safety Tips If You Suspect Mold

2/2/2018 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home in San Francisco, San Mateo, Burlingame, or Hillsborough.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of San Mateo for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of San Mateo specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today. 650-931-6060

San Mateo Smoke and Soot Cleanup

2/2/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Mateo Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of San Mateo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today. 650-931-6060

Modifications to Industry Standard for Mold Removal by Robert Lay

2/2/2018 (Permalink)

Mold Damage and Mold Spores can spread throughout your Bay Area home quickly if not treated

After years of scare tactics presented by national media outlets, the IICRC pulled the reigns back on fly - by - night restoration companies that claimed to disinfect or remove mold through encapsulation, ozone, or other decontaminants. In doing so, the S-520 was created to help provide a national standard that centered mostly around "source removal" of affected material, as we well as proper standards for creating containment, establishing negative air pressure, and properly removing mold. This document contains a wealth of knowledge pertaining to the health effects of mold exposure and provides usable advice to mold remediators in keeping employees safe. As the restoration industry is a constantly evolving industry, the standard is often considered a 'living' document. Like most industries, change is driven by technological advancements.

What You Should Know About Mold

Mold is a naturally occurring organism and certain levels are considered acceptable in both indoor and outdoor levels. These levels are often referred to as Condition 1 type mold. When physical growth is achieved (Condition 3) on building materials, it has the propensity to produce a Condition 2 type situation where spores and hyphae settle on surfaces. Actual growth includes growth of any type of mold (active, dormant, visible or hidden). Not all mold is harmful, but certain types can cause health effects to immune deficient or allergenic prone individuals.

What Has Changed in the Latest Version

Verbage has been the biggest alteration in the newest version of the S520. Better definitions of trigger words are provided to help remediation specialists better interpret guidelines of the standard of care. Misting is more widely accepted for dust suppression. Rules for better servicing sensitive environment facilities like retirement homes and hospitals have been outlined to include real time data logging system. This decreases risk of cross contamination and helps ensure that Air Filtration Devices and Negative Air Machines are operating properly. Mold contamination of Air Conditioning Systems is also better outlined. Use of EPA approved sealants or coatings are more widely observed. Lastly, contractors may now perform Post Remediation Evaluation, but a 3rd party Industrial Hygienist will still be needed to perform Post Remediation Verification.

How Does This Help Protect You and Your Home or Business

Dampness or visible fungi can be found in 50% of residences across the country (Mudarri and Fisk, 2007). At current there are no accepted guidelines defining normal fungal ecology. Comparative or control samples are needed to assess what can be dictated as "safe" however this does not incorporate certain variables like geography, occupancy, land use, time of year, and time of day. The IICRC S-520 -2015 helps bridge the gap in using technological advances and definitive verbage to reiterate proper remediation efforts are used and quantified in your home or business. Indoor air quality is directly related to personal health and  indoor health professionals are constantly being held to a higher standard as more information becomes available.

Mudarri, D. and Fiskm W.J. (2007) "Public health and economic impact of dampness and mold." Indoor Air 17, 226-235

Fire in San Mateo Commercial Building

2/2/2018 (Permalink)

Commercial and Residential Mixed-Use Building damaged by Fire and Water

Over 20 units in a San Mateo mixed-use property that included medical offices, other commercial businesses, and residential units suffered water damage due to a sprinkler system activation.

The sprinkler system was activated due to a fire in one of the residential apartment units. Luckily, SERVPRO of San Mateo was on the scene right away and set up air dryers, dehumidifiers, and other drying equipment to help restore the property.

Because SERVPRO of San Mateo's highly trained technicians were on job quickly, they were able to start the water restoration process quickly, minimizing damage to the drywall and flooring in the units.

SERVPRO of San Mateo is a highly-rated water restoration company, fire restoration company, and smoke/soot restoration company. In addition, SERVPRO of San Mateo offers cleanup services. 

For 24-7 service and free estimates, please call SERVPRO of San Mateo at (650) 931-6060 for any and all water damage, fire damage, smoke or soot damage you may experience. We are always here to help!

Fire Safety and Prevention in California

2/2/2018 (Permalink)

Fire Safety Tips to Prevent Unnecessary Damage

With the fires that raged in Napa Valley and Sonoma county, fire safety, both from wildfires and accidental home fires, is a real concern for millions of California residents, including those in San Mateo, Burlingame, Hillsborough and San Francisco, California.

Due to a combination of reasons, including weather conditions (including lack of rain and lack of humidity), increasing temperatures (global warming), and simple human error or carelessness (tossed cigarettes, illegal bonfires, intentional fire-setting), wildfires have been increasing in number and intensity in recent years. This means that experiencing fire damage is a real possibility for many Californians, including those in many parts of Santa Clara County, California.

There’s also the danger of fires starting in your home from electrical shorts or kitchen fires (the most common cause of in-home fires). According to The Red Cross, “If a fire starts in your home you may have as little as two minutes to escape. During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives.” Two minutes! That’s barely enough time to grab your pets and a couple of beloved belongings and escape. Not to mention dealing with the worry about your home due to fire damage because of fires in San Mateo, Burlingame, Hillsborough, and San Francisco.

Here are the top 7 ways to prepare for a home fire from redcross.org:

• Install the correct number of smoke alarms. Install a smoke detector inside each bedroom, outside each sleeping area and on every level of the home, including the basement. On levels without bedrooms, install alarms in the living room (or den or family room) or near the stairway to the upper level, or in both locations. Test your smoke alarm or smoke detector once a month and replace the batteries at least once a year.
• Teach children what smoke alarms sound like, and teach them what to do when they hear one. Practice with them twice-yearly.
• Ensure that all household members know at least two ways to escape from every room of your home, and that you determine a family meeting spot outside of your home in the case of a fire.
• Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another or cannot meet at the predetermined family meeting spot.
• Practice escaping from your home at least twice a year, and at random times. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
• Make sure everyone knows how to call 9-1-1, no matter how young.
• Teach family members to STOP, DROP and ROLL if their clothes should catch on fire.

The Red Cross also recommends you follow these fire-safe habits:

• Keep items that can catch on fire, like flammable clothing, paper, toys, etc. at least three feet away from anything that gets hot, such as space heaters.
• Smoking paraphernalia is the leading cause of residential fire deaths in the United States. Please do not smoke. If you have to smoke, take precautions: Smoke outside, choose fire-safe cigarettes, don’t smoke in bed, don’t smoke when drowsy or medicated, or if anyone in the home is using oxygen. That’s a disaster waiting to happen.
• Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
• Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
• Turn portable heaters off when you leave the room or go to sleep.
• Never leave a burning candle unattended, even for a minute.

Following these fire-safe habits won’t protect you against wildfires, but there are steps you can take to help reduce the risk of fire damage to your home from a wildfire, such as those that have recently been burning in both Northern California and Southern California.

In the last two years, over 67,000 wildfires have been reported across the country each year, many in California. Yearly, wildfires destroy over 4,000 structures, with 3,000 of them residential. As real estate development expands into forests and grasslands, the chances of wildfire related property damage goes up.  

You can’t fight back a wildfire that is encroaching on your home or business, but you can take steps to protect yourself and your property. Learn how you can help protect your home or business from a wildfire.  Keep you and your family safe and know how and when to evacuate. Learn more in the second part of this blog post, to be continued next week.

If you already have suffered fire damage and need fire restoration, please call SERVPRO of San Mateo at (650) 931-6060 for a free estimate. Our highly trained technicians use advanced equipment to make it “Like it never even happened.”

Commercial Mold in San Mateo California

2/2/2018 (Permalink)

Commercial Mold Growth in San Mateo California

Commercial Mold Remediation

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of San Mateo, who will respond quickly and works fast to manage the situation.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
• Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (650)931-6060

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of San Mateo can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to pre- loss condition. Learn more about SERVPRO of San Mateo training and certifications.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

Storm Flooding in San Mateo and the Bay Area

2/2/2018 (Permalink)

Flooding Caused by Excessive Rainfall During Storms

After a storm or natural disaster, the aftermath can be detrimental to you both emotionally and financially.  Storm cleanup and water damage restoration to your property can be stressful without the help of qualified technicians leading the way. With storm season approaching us, rain and high winds can affect San Mateo and other parts of the Bay Area. When these winter storms occur, there’s a possibly of power outages in your area due to winds knocking down electrical poles or other causes.

It is important for families to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

• Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
• Make sure you have alternate charging methods for your phone or any device that requires power.
• Charge cell phones and any battery powered devices.
• Know where the manual release lever of your electric garage door is located and know how to operate it.
• Learn about the emergency plans that have been establish in your community.

During a Power Outage:

• Avoid using candles which can cause fires. Only use flashlight for emergency lighting.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
• Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

• Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
• If food in freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
• Contact your doctor if you’re concerned about medication having spoiled.
• Store at least a three-day supply of non-perishable food. 
• Choose foods your family will eat.
• Remember any special dietary needs.
• Avoid foods that will make you thirsty.

The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

• Salt-free crackers, whole grain cereals, and canned foods with high liquid content
• Ready-to-eat canned meats, fruits, vegetables and a can opener
• Protein or fruit bars
• Dry cereal or granola
• Peanut butter
• Dried fruit
• Nuts
• Crackers
• Canned juices
• Non-perishable pasteurized milk
• High energy foods
• Vitamins
• Food for infants
• Comfort/stress foods
• Don’t forget to pack a can opener and other utensils needed!

For more information and tips on how to prepare for and respond to an emergency visit

 https://www.ready.gov/about-us

SERVPRO of San Mateo has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. For your emergency restoration services call us 24/7 for prompt service. (650) 931-6060.

Lighting Affects the Bay Area and San Mateo

2/2/2018 (Permalink)

Lighting and Stormy Conditions Affect the Bay Area

On Monday, September 11, the Bay Area was hit with a late-summer storm that brought thousands of lightning strikes, rain and high winds. The strong winds knocked down several wires in the South Bay, leaving several homes and businesses without power.

We must begin to prepare for the upcoming storm season that fall may bring. These storms can potentially create numerous water and damage losses for your home or business. It is important to inspect your home or business for water damage to prevent it from creating mold or further damage to the structure.

The heavy winds of these storms can knock down trees causing severe damage to your property. Storm and flood damages require specialized techniques and adequate equipment. If your residential or commercial property is affected by a storm, you will need a company with storm damage experience and expertise. Trust SERVPRO of San Mateo to take care of it. Call us 650-931-6060.

Locally Owned Company with National Storm Resources

SERVPRO of San Mateo is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help 24/7. We take pride in being a part of the San Mateo community and want to do our part in making it the best it can be.

Flooded Crawl Space and Basement Cleanup

2/2/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your San Mateo basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding? 

Call Today - (650) 931-6060

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of San Mateo and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (650) 931-6060

Fire Damage Commercial Property

2/2/2018 (Permalink)

Fire damage on your commercial property can be emotionally and financially devastating.  At SERVPRO of San Mateo, we understand that every hour spent in the cleanup and fire restoration process of your business means lost revenue and productivity. This is why SERVPRO of San Mateo is a trusted emergency restoration company that will walk you through the entire process by dealing with your insurance company as well as your preferences for your business restoration.

After a fire occurs, make sure to notify your insurance agent so you can begin itemizing your losses. You want to be sure to understand your options and go over your policy carefully in order to make the right decisions. We will help you through your insurance paperwork and manage your property’s fire restoration process from start to finish. Our goal at SERVPRO of San Mateo is to have your business restored quickly and efficiently.

SERVPRO of San Mateo gives you access to IICRC-industry certified technicians.  Our highly trained staff have several years of experience assisting business owners just like you with excellent service. Regardless of how the fire began, or what materials exist in the affected area, you want to have the right company for the job. Restoring your property after a fire damage, can be a lengthy and confusing process. For these events, you will need professionals that are on your side to walk you through the necessary steps to restore your property. We will treat your property as if it were ours, with respect and care.

To increase the chances of having your business restored successfully, trust SERVPRO of San Mateo to cleanup and restore your commercial property. Our SERVPRO of San Mateo professionals, have the resources to help you take control of your business again. We provide fire restoration & smoke restoration (remediating smoke damage or soot damage). Have questions about fire, smoke, or soot damage? Call us today at 650-931-6060.

Mold and Your Commercial Property's HVAC System

11/10/2017 (Permalink)

This is an example of what can happen when the proper drying processes is not performed.

While mold growth in a commercial facility can be the result of a variety of factors, its HVAC system is often the culprit. With their extensive assemblage of drain pans, ducts, piping, filters and heat ex changers, these systems can provide an ideal environment for mold growth if they are not properly maintained. They also offer a convenient pathway for mold spores that can allow them to spread throughout the facility. For effective mold prevention, detection and removal, it is vital that facility managers have a good understanding of mold and how it interacts with an HVAC system.

UNDERSTANDING MOLD

Mold is always present; it is considered a problem when growth is visible on interior surfaces, reaches excessive levels or features species different from those present in outside air. To flourish, mold requires an acceptable temperature, a food source and sufficient moisture. Unfortunately, the temperatures that people prefer to maintain indoors are conducive to mold growth. Food sources like wood, paper, cardboard, fabric, carpeting, furnishings and drywall are also readily available in most buildings. This means that controlling or eliminating moisture is the best strategy for preventing mold growth.

ASSESSING YOUR HVAC SYSTEM FOR MOLD

Issues with the design, installation or maintenance of its HVAC system can leave a commercial facility vulnerable to mold. When assessing the HVAC system for mold, there are several key components that should be inspected, including:
Drain pans and coils. Cooling cools pull humidity from the air. The resulting condensate water should drip into a drain pan and exit the system via a deep seal trap, but improper design or maintenance of the drain pain can result in standing water, an ideal microbial habitat. Proper sloping and regular cleaning of the drain pan allow it to function appropriately.
Dehumidification equipment. The wet surfaces found here can supply the moisture necessary for mold growth. Periodically treating them to prevent microbial growth is crucial, but care must be taken to avoid dampening duct linings.
Cooling towers. Water quality monitoring and periodic chemical treatment can help prevent microbial growth. If sediment accumulation is an issue, physical cleaning may also be required.
Outdoor air dampers. Debris on screens and grills can build up, blocking them and providing a harbor for mold growth. Regular cleaning can head off potential problems.
Ducts. While some dust is to be expected, areas that are subject to restricted airflow or moisture are susceptible to contamination. Spaces with duct lining can also be more vulnerable. To avert trouble, maintain filters, coils and drip pans, protect key system components from moisture accumulation, and repair any water damage promptly. It also helps to minimize the buildup of dust and debris by performing the appropriate housekeeping, especially during any renovation or construction.
Air filters. To prevent contaminants from entering the system, filters should fit properly and match the expected airflows. They need to be changed regularly, and fans should be shut off during the process to avoid contamination. 
Air intakes. Groupings of organic material in or near HVAC intakes should raise a red flag. Droppings from birds or bats and debris from areas near garbage cans, standing rain water, drainage ponds, vegetation or freshly disturbed earth can result in elevated levels of airborne fungal spores. Return-air plenum. The space above ceiling tiles is often employed as a return-air plenum, so it is important to follow the code that restricts material in the plenum to avoid contamination and ensure uninterrupted airflow.

DEALING WITH MOLD

The interior structures of commercial HVAC systems offer numerous reservoirs where moisture can linger, creating a perfect environment for mold, and remediation can be incredibly challenging. If mold cleanup is required, it is critical that it be completed by trained workers who have the right tools for the job because the proper use of isolation procedures, decontamination methods and personal protective equipment is crucial. If done incorrectly, attempts at mold removal can damage components of the HVAC system and may actually spread the mold spores to new areas. Many facility managers prefer to rely on professional mold remediation services.

SERVPRO’S PROFESSIONAL MOLD REMEDIATION SERVICES

If you suspect that your HVAC system or any other part of your commercial property has been contaminated by mold, turn to the professionals at SERVPRO. Our experienced technicians are fully certified, so you can be confident that they have the knowledge and expertise needed to tackle even the toughest mold problems. When you contact us for mold remediation services, we will:
• Respond promptly. • Perform an expert assessment to pinpoint the locations of visible and hidden mold. • Use advanced containment methods to isolate areas with active fungal growth and prevent the spread of the mold. • Remove microscopic mold spores from the air with specialized filtration equipment. • Apply anti-fungal treatments to eliminate mold growth and properly dispose of any mold-infested materials that cannot be salvaged. • Employ a variety of techniques to clean and sanitize any affected items and deodorize the area. • Provide restoration services that return the area to its preloss condition.

At SERVPRO, we take pride in being your best resource for mold remediation. If water or fire has damaged your property, our commercial restoration services can get you back in business fast. With more than 40 years in the industry, an award-winning training program, a variety of specialized cleaning services, we are ready to tackle your most challenging jobs. Offering 24/7 emergency services, we are there whenever you need us, and you can always count on our professional team to leave your commercial property looking its best. Call us today to explore our full range of services or request our assistance.

After a Disaster

11/10/2017 (Permalink)

The Damages in this Garage was caused by a Main Water pipe line on the main street. The pressure of the bursting pipe caused mud to affect the garage

Surviving a natural disaster that strikes your home or business is only the beginning; recovering from the event inevitably brings new challenges. While property owners carry insurance to protect their investments and facilitate a recovery, failure to understand the finer points of these policies can set the stage for frustration and hardship. What exactly is the role of insurance in disaster recovery? It is a surprisingly difficult question; the answer varies widely depending on numerous factors. These factors include the insurance policies in place, the type of disaster, the geography of the area and its history of disaster.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

THE RISING COST OF DISASTER

Disasters are emotionally devastating, and they often pack a bruising financial punch as well. They are also on the rise. Tornadoes and thunderstorms were the costliest type of disaster, racking up insured losses of more than $25 billion, according to the Insurance Information Institute.  Insurance companies also paid out another $5.5 billion for insured losses caused by hurricanes. Other forms of disaster like floods, earthquakes, fires and landslides also contributed to the rising cost of disaster.
With both the number of disasters and their costs increasing, insurance companies are taking steps to ensure that they have the dollars needed to pay for insured losses by limiting the amount paid out for reconstruction, offering smaller reimbursements for common types of damage and requiring higher deductibles. Why do property owners accept these less generous policies? For many, the choice is driven by a desire or need for lower, more affordable insurance premiums.

THE FLOOD PROBLEM

While property owners should always be aware of what their insurance does and does not cover, there is one type of disaster that demands special attention: flooding. The most common form of disaster, floods can be triggered by hurricanes, storms, landslides, earthquakes and other catastrophes, and the damage they cause is typically not covered by standard homeowner insurance policies. Unfortunately, many property owners do not realize that fact until it is too late. According to the National Association of Insurance Commissioners, a third of U.S. heads of household mistakenly believe that flood damage is covered by a standard homeowner policy; it is a costly misunderstanding that can leave property owners without the financial means to recover after a disaster.
The Federal Emergency Management Agency says that flood claims averaged over $2.9 billion a year. Unsurprisingly, residents living in high-risk areas made the majority of the claims; after all, statistics show that a home in these locations has a 1 in 4 chance of flooding during a 30-year period. However, individuals living in other places can still suffer damages. One-fifth of flood claims are made by people living in lower-risk areas.

UNDERSTANDING FLOOD INSURANCE

A mere 20 percent of the homes in the United States that are at risk for flooding are covered by flood insurance. Why do so few people have coverage for flooding? Part of the problem is that most private insurers will not offer flood insurance because they simply cannot make the economics work thanks to a concept known as adverse selection. What is adverse selection? Simply put, it means that the people at greatest risk are most likely to buy insurance. Normally, insurers offer coverage to a large amount of customers, charging each a small fee. Not everyone will suffer damage, and the amount the insurers collect allows them to pay for the claims filed by those who do while still making a reasonable profit. However, in a perfect example of adverse selection, the people who tend to purchase flood insurance are also the ones who live near large bodies of water and have the greatest risk of suffering flood damage. Individuals who view flooding as unlikely are generally uninterested in buying flood insurance. As a result, the pool of people willing to pay for flood insurance is not large enough to generate sufficient funds to meet the demand created by people making flood claims. 
If private insurers do not offer flood insurance, what can property owners concerned about flooding do? Policies are available that are backed by the federal government’s National Flood Insurance Program. Here, participating communities agree to meet FEMA's guidelines for reducing flood risk. In return, they receive the promise of federal help if a flooding event occurs. Both property owners and renters who live in a participating area can buy flood insurance. Costs vary widely. The price tag for this type of policy is determined by the deductible selected, the amount of coverage purchased, the condition of the property and its location.

PROTECTING YOUR PROPERTY FROM FLOODING

How would you recover if your home or business was damaged by flooding? Insuring your home or business is one of the best ways to protect your property and increase the chances that you will have the assets you need to recover from a disastrous flood. Be sure that you understand your policy, and do not wait until a storm is imminent to buy flood insurance. In most cases, there is a 30-day period between when the policy is purchased and when it goes into effect. 
If flooding or some other type of disaster does damage your residential or commercial property, SERVPRO of San Mateo can help. We are capable of responding rapidly to catastrophes of all shapes and sizes. As trusted leaders in the restoration industry, we understand that delay can result in additional damage. That is why we are available 24 hours a day and 365 days a year. Our highly skilled technicians are trained in water damage restoration and structural drying, and they have the professional equipment needed to get the job done properly. If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today.  650-931-6060

Advice for Mold Infestation

11/8/2017 (Permalink)

In this Residential home mold was appearing in various areas of the Home.

Advice to Prevent Mold Infestation

Mold damage, unlike water and fire damage, can often be prevented in a home if the proper precautions are taken. Although a few things in your home such as temperature and humidity can't be efficiently controlled so that mold will be discouraged to grow and you won't be uncomfortable, the most important factor in mold growth - water - can be monitored. Additionally, other methods such as improving ventilation and airflow are entirely possible for the average homeowner, and preventing future mold growth might be easier than you think. 

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Seal Out Water

Controlling the flow of water into your home is essential in keeping out mold damage in San Mateo. Sealing cracks, making sure windows close correctly and re-tiling roofs once they begin to outlive their average lifespan are all important factors in keeping your home's interior dry and mold out of your hair. These aren't typically expensive renovations, requiring sealant and mold-retardant paint, and you can always hire SERVPRO technicians to ensure that the materials are applied correctly. It's a small price to pay to ensure that mold stays out of your home.

Try and Improve Airflow

If possible, make efforts to improve airflow in your home. Stuffy, stagnant rooms are suitable for mold growth, so opening windows and allowing airflow will always help to protect against mold. Be mindful, however, that you don't leave windows open permanently. If rainwater comes in through those openings, it can cause mold damage and a heap of other problems for you as well. A SERVPRO San Mateo representative may be able to meet with you to help to discuss ways to improve airflow and ventilation in your home, safely.

Clean Regularly

Whether you prefer to clean yourself or hire a service, ensuring that the whole of your home is regularly and thoroughly cleaned is a critical step in ferreting out mold early on and preventing it from finding a suitable surface. Regular cleaning deprives mold of a food source, helps to wipe away moisture, and most importantly gets someone looking at dark corners.

Locally Owned Company with National Resources

If mold does end up getting into your home, SERVPRO of San Mateo is trained and equipped to help deal with it with as little time and money spent as possible. Call us 24/7 at (650) 931-6060 for our services or a quote.

Commercial Water Damage Restoration

11/8/2017 (Permalink)

A water heater was the cause for this Basement to Flood.

We use water every day. We play in it, bathe in it, drink it, and take it for granted as we use it for a million and one things. Water permeates our lives, but we rarely recognize just how powerful it can be. Frankly, most people do not give a single thought to its destructive capacity until the realities of water and flood damage make it impossible to ignore.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications..

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

THE REALITIES OF WATER DAMAGE

Water can enter your commercial facility in a multitude of ways, and it does not take long for damage to occur. The presence of small amounts of water for even a short time in areas that are not intended to be wet can result in water stains, rot, warping and mold contamination. Sometimes that damage is readily apparent. In other cases, it is hidden away in areas that are difficult to see. Regardless of where the problem is, it is vital that you act immediately to protect your property. How should you tackle commercial water damage? With the likelihood of unseen damage and the ease with which mold contamination can spread, the best solution is generally to call in a professional restoration company.

SOURCES OF WATER DAMAGE

Whether it flows in through gaps in a commercial building’s envelope, escapes from internal plumbing or materializes out of thin air as condensation, water often finds its way into places it does not belong. Sometimes, a natural weather event is the culprit; a massive storm causes flooding, a wind event damages the building and lets the rain inside, or ice builds up and pushes melted snow under shingles and into the structure. It may seem counterintuitive, but fire is another source of water damage because water is intentionally introduced into the building to put out the flames. Plumbing issues like broken sprinklers, leaking pipes, hot water heater troubles and overflowing toilets are also common causes of water damage. Even high humidity can introduce enough moisture to cause problems.

SIGNS OF WATER DAMAGE

The sight of water where it should not be is an obvious red flag. Other signs that suggest water damage include stains and discolorations on walls, floors or ceilings, surfaces that are buckling or warped, areas that are crumbling or rotten, and the pungent, musty odor of mold. Unfortunately, water damage can be difficult to detect because it often extends into unseen areas like inside walls and crawl spaces. Even if the primary flooding event occurs in an area that is readily accessible, water can seep into these hidden spaces, and if they are not properly addressed, you have an ideal recipe for water damage and nasty mold growth that can negatively impact the health of you, your employees and your customers.

DEALING WITH WATER DAMAGE

If you suspect that you are dealing with commercial water damage, time is of the essence because any delay can result in damage that is more extensive. The premier water damage restoration company in the United States, SERVPRO can provide the assistance you need to get your commercial facility back in business quickly. When you call on us, our skilled technicians will:
• Conduct a detailed inspection of the property. This involves identifying the source of the water and getting it stopped, assessing the damage and noting any safety concerns, and moving furniture and other items to prevent stains and promote drying.
• Remove the water with vacuums and powerful pumps.
• Dry the space with professional-grade air movers and dehumidifiers. Tools like moisture meters and infrared cameras may be used to ensure hidden water is located and addressed.
• Clean and sanitize affected areas and items. Our water damage experts will use specialized cleaning techniques to restore any items that are salvageable and see to the proper disposal of materials that are beyond repair. They will also apply antimicrobial, antibacterial or disinfectant treatments as needed and deodorize the space to eliminate unpleasant odors.
• Restore your space to the condition it was in before the water damage occurred. This can involve installing new drywall, repairing or replacing flooring, and painting.
SERVPRO specializes in dealing with water damage and we are always close enough to answer your call. Offering 24/7 emergency services, we have the resources to respond quickly and the expertise to handle water damage events of all sizes effectively. To request our assistance or learn more about our commercial water damage services, call us today.

San Mateo 24 Hour Emergency Water Damage Services

11/3/2017 (Permalink)

This basement flood was caused by a water heater flood. SERVPRO of San Mateo immediately responded to this emergency water loss.

SERVPRO of San Mateo is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We Answer the Phone Ready to Help
Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of San Mateo

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Modifications to Industry Standard for mold removal

10/19/2017 (Permalink)

This water damage was a result of mold, Property owners did not call to take care of this water damage immediately.

After years of scare tactics presented by national media outlets, the IICRC pulled the reigns back on fly - by - night restoration companies that claimed to disinfect or remove mold through encapsulation, ozone, or other decontaminates. In doing so, the S-520 was created to help provide a national standard that centered mostly around "source removal" of affected material, as we well as proper standards for creating containment, establishing negative air pressure, and properly removing mold. This document contains a wealth of knowledge pertaining to the health effects of mold exposure. As the restoration industry is a constantly evolving industry, the standard is often considered a 'living' document. Like most industries, change is driven by technological advancements.

What You Should Know About Mold

Mold is a naturally occurring organism and certain levels are considered acceptable in both indoor and outdoor levels. These levels are often referred to as Condition 1 type mold. When physical growth is achieved (Condition 3) on building materials, it has the propensity to produce a Condition 2 type situation where spores and hyphae settle on surfaces. Actual growth includes growth of any type of mold (active, dormant, visible or hidden). Not all mold is harmful, but certain types can cause health effects to immune deficient or allergenic prone individuals.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What Has Changed in the Latest Version?

Verbiage has been the biggest alteration in the newest version of the S520. Better definitions of trigger words are provided to help remediation specialists better interpret guidelines of the standard of care. Misting is more widely accepted for dust suppression. Rules for better servicing sensitive environment facilities like retirement homes and hospitals have been outlined to include real time data logging system. This decreases risk of cross contamination and helps ensure that Air Filtration Devices and Negative Air Machines are operating properly. Mold contamination of Air Conditioning Systems is also better outlined. Use of EPA approved sealants or coatings are more widely observed. Lastly, contractors may now perform Post Remediation Evaluation, but a 3rd party Industrial Hygienist will still be needed to perform Post Remediation Verification.

How Does This Help Protect You and Your Home or Business

Dampness or visible fungi can be found in 50% of residences across the country. At current there are no accepted guidelines defining normal fungal ecology. Comparative or control samples are needed to assess what can be dictated as "safe" however this does not incorporate certain variables like geography, occupancy, land use, time of year, and time of day. The IICRC S-520 -2015 helps bridge the gap in using technological advances and definitive verbiage to reiterate proper remediation efforts are used and quantified in your home or business. Indoor air quality is directly related to personal health and indoor health professionals are constantly being held to a higher standard as more information becomes available.

Do You Have A Mold Problem?

10/19/2017 (Permalink)

In San Francisco Mold was spread in less then 24 hours

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. A These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at 650-931-6060

Smoke cleanup

10/19/2017 (Permalink)

Smoke and Soot is very invasive and can penetrate various cavities, causing hidden damage and odor. Our smoke damage technicians have the experience and knowledge to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and Soot facts:

1. Hot smoke migrates to cooler areas and upper levels of structure
2. Smoke flows around pluming systems
3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke- wet and dry.

Wet Smoke- Plastic and Rubber

• Low heat, pudgent odor, sticky, smeary. These are more difficult to clean.

Dry Smoke-Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises

Our Fire Damage Restoration Services

Since each Smoke and Fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke,or Soot Damages?

Call Us Today 650-931-6060

24 Hour Emergancy Service

10/19/2017 (Permalink)

SERVPRO of San Mateo is available 24 hours a day 7 days a week. Large or small loss, whenever you are dealing with water damage immediate action is crucial. A delay of just a few hours can greatly increase the severity of the damage. 

We Answer the Phone Ready to Help Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has the specific water damage training and experience to help you through this tough time.

What to Expect:

We will ask several questions regarding your water damage emergency. These questions will help us better assist you and determine what equipment and resources to take with us. 

Our SERVPRO Representative will ask:

1. Your name and contact info
2. your insurance information (if applicable)
3. The street address of the damage home or business
4. When did it occur?
5. What caused the damage?
6. Is there electricity available?

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after a water, fire or smoke damage event. Our staff is highly trained in property damage restoration. 

San Mateo Flood Damage

1/30/2017 (Permalink)

We have been cautioning our technicians and project managers to approach job sites slowly, as well as prepared. Sometimes, there can be challenges such as heavy rain, wind, fallen trees, mudslides, or landslides. We take extra time to get to locations because of these potential issues.

Flood Damage in San Mateo and Burlingame

Due to the structure of San Mateo, there are potential areas that can be flooded. Some homes reside on hills, and the city has had many mold and water damage issues due to the humidity.  We are prepared for anything, but safety of our technicians and the homeowners is our #1 concern. If we need to take extra time to complete work or get to the site, we exercise that caution.

Check out this storm damage in San Mateo from earlier this year. 

Precautions Can Be Taken to Prevent Flood Damage

9/27/2016 (Permalink)

Flood Damage inside Property

Flood damage, regardless of the source, is often preventable if the right safeguards are taken. Inspection of private and commercial property is the key to keeping homes and businesses dry and secure despite what failed plumbing or mother nature can throw at us.

At SERVPRO, we try to make flood damage in San Mateo as rare an occurrence as possible.

Our inspectors are some of the most trained in the restoration business when it comes to keeping your structures water-free. A scheduled inspection to analyze your property before damage has occurred is free. We will identify probable sources of water such as unprotected pipes that could burst or rain gutters that are damaged and need replacing. Once finished, we will provide a list of recommendations and a complete price list of everything that our inspectors suggest.

When the worst does happen, though, we're ready for it. We maintain a 24 hour, emergency response and removal team available weekends and holidays. Our professional crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option.

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increases airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial grade dehumidifiers draw the moisture from floors and walls to prevent warping of floorboards and rot of drywall.

SERVPRO of San Mateo is locally owned and operated. Your homes and businesses aren't just a job, they are part of our neighborhood and community. Call us today at 650-931-6060 to schedule a clean-up or for a free inspection.