Highly Trained Restoration Specialists

Here at SERVPRO of San Mateo, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications. We make sure our staff is properly trained in IICRC, employee certification, initial franchise, and e-learning.  You can rest assured our staff is equipped with the knowledge to restore your property "Like it never even happened." With our staff constantly documenting the whole procedure you and your insurance are constantly up to date with step by step results. We specialize in water damage, fire damage, smoke damage, mold damage, mildew damage, storm damage, cleanups, and commercial services. 

Whatever service you need, you can count on our SERVPRO of San Mateo team to be devoted, polite and considerate of any and all your needs. Our goal is to guarantee that your home or business is useful and safe so you can get back to ordinary life in your space. We have extensive water, fire, mold and storm damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. When a disaster leads to damage to your home or business, always choose SERVPRO of San Mateo.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of San Mateo offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)