The Water Damage Restoration Process

When your home, commercial property or business in the San Mateo community or neighboring area has suffered from water damage due to flooding or leaks, you can rely on SERVPRO of San Mateo to restore your home or business "Like it never even happened." Water in unwanted places can cause a lot of damage. Not only can it ruin your prized belongings, but also the house in which they are stored. We have the expertise and state-of-the-art equipment to restore your property as well as protecting your most valuable assets. Our experience and scientific approach for water removal and water cleanup enable us to properly dry and restore your property or business. When it comes to water damage you can count on SERVPRO of San Mateo to be there ready to restore "Like it never even happened".

Water damage is considered the second most frequently filed insurance claim in the United States. An average of 37% of homeowners made claims against losses from water damage. SERVPRO of San Mateo works with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal. 

Water or Flood Damage?
Call Today – (650) 931-6060

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Visit our updated page