Recent Water Damage Posts

Water Removal: An Essential Service in Edgewood Park

Name: SERVPRO of San Mateo
Address: 63 Bovet Rd, San Mateo, CA, 94402
Telephone: (650) 931-6060

2/6/2024 (Permalink)

This comprehensive guide delves into the critical world of water removal, an important service in Edgewood Park. SERVPRO® of San Mateo understands that water damage can be daunting for any homeowner or business. This post aims to shed light on why timely water removal is essential. We will explore the immediate and long-term risks of water damage, the scenarios that necessitate prompt water removal, and how our expert water damage restoration services can help mitigate these risks. Join us as we navigate the complexities of water damage and its remedies, ensuring you are well-informed and prepared.

Key takeaways

Timely water removal is crucial for homeowners and businesses, addressing immediate and long-term risks associated with water damage.
Immediate structural damage, electrical hazards, mold growth, furniture/appliance damage, degraded air quality, and secondary damage risks are all potential consequences of water damage.
Natural disasters, plumbing issues, sewer backups, overflowing fixtures, roof leaks, basement flooding, and HVAC problems can all lead to significant water damage.
Initial inspection, water extraction, drying, dehumidification, monitoring, sanitization, cleaning, and a final walk-through ensure a thorough restoration process.
Beyond removal, SERVPRO offers structural repairs, mold remediation, content restoration, odor removal, cosmetic restoration, and preventative measures to prevent future water damage.
Rapid emergency response, customized solutions, highly trained technicians, advanced equipment, commitment to customer satisfaction, local expertise with a national network, and end-to-end service distinguish their water removal services.
Regular maintenance checks, water detection devices, proper landscaping and drainage, clear gutters and downspouts, knowing the water main location, and using flood barriers in flood-prone areas are recommended for residents.

Why water removal is non-negotiable

Immediate structural damage: Water can swiftly weaken structural components like walls and floors, leading to potential collapses.
Electrical hazards: Water contact with electrical systems can pose serious risks, including short circuits and fire hazards.
Mold and mildew growth: Damp environments are perfect for mold and mildew, which can cause health issues and property damage.
Furniture and appliance damage: Water can ruin furniture and appliances, leading to costly replacements.
Degradation of air quality: Increased humidity and mold growth can significantly deteriorate indoor air quality.
Secondary damage risks: Delayed water removal increases the risk of secondary damage, such as paint peeling and wallpaper detachment.

When water becomes a threat

Natural disasters: Floods from storms or hurricanes can inundate properties with water.
Plumbing issues: Burst pipes, leaky faucets, or broken water heaters can lead to significant water accumulation.
Sewer backups: Sewage water backing up into homes or businesses is damaging and poses severe health risks.
Overflowing bathtubs and sinks: Accidental overflows from bathtubs or sinks can quickly spread water throughout a property.
Roof leaks: Compromised roofing can allow rainwater to seep into buildings, damaging ceilings and interiors.
Basement flooding: Basements are particularly susceptible to flooding, especially in areas with high groundwater levels.
HVAC issues: Problems with HVAC systems can lead to condensation and water accumulation.

How SERVPRO of San Mateo ensures effective water removal

At SERVPRO of San Mateo, we are committed to providing efficient and thorough water removal services in Edgewood Park. Our approach combines seasoned expertise with a detailed methodology tailored to each unique situation. We understand that effective water removal is not just about addressing the immediate issue; it's about setting the stage for a successful restoration. Our team is equipped with advanced tools and a systematic process, ensuring that every water removal project is handled with the utmost precision and care. From initial assessment to final restoration, we aim to return your property to its pre-damage condition with minimal disruption to your daily life.

Advanced technology for efficient water removal

High-powered water extractors: These machines efficiently remove large volumes of water, speeding up the drying process.
Infrared cameras: These cameras detect hidden water behind walls and under floors, ensuring thorough water removal.
Air movers and dehumidifiers: These tools are essential in drying out the affected areas and preventing mold growth.
Moisture detectors and hygrometers: These devices measure the extent of moisture saturation, guiding our drying process.
Submersible pumps: Used for high-level water extraction in severe flooding scenarios.
Air scrubbers: These purify the air and remove airborne particles during and after the water removal.

Step-by-step: our water removal process

Initial inspection and damage assessment: We first evaluate the extent of the water damage to create an effective plan of action.
Water extraction: Removing most water using powerful pumps and vacuums to reduce drying time.
Drying and dehumidification: We use specialized equipment to target remaining moisture after water removal.
Monitoring: Regularly check the progress of the drying process and adjust as necessary.
Sanitization and cleaning: Ensuring the area is clean, sanitized, and odor-free post-water removal.
Final walk-through: We conduct a final inspection with the property owner to ensure complete satisfaction.

Beyond removal: comprehensive restoration

Structural repairs: Repairing any structural damage caused by water, including flooring, walls, and ceilings.
Mold remediation: Addressing any potential mold issues to ensure a healthy environment.
Content restoration: Salvaging and restoring water-damaged personal belongings, furniture, and other items.
Odor removal: Eliminating any lingering odors using advanced deodorization techniques.
Cosmetic restoration: Ensuring the property is structurally sound and looks as if it did pre-damage.
Preventative measures: Advising on strategies to prevent future water damage and maintaining the integrity of the restoration work.

The SERVPRO of San Mateo difference- What sets our water removal services apart

Rapid emergency response: Our team is ready to respond 24/7, ensuring quick action to minimize damage and begin the restoration process immediately.
Customized solutions for every situation: We understand that each water damage scenario is unique, and we tailor our approach to meet the specific needs of each case, ensuring optimal outcomes.
Highly trained water restoration technicians: Our professionals are not only skilled but also continually trained in the latest water restoration techniques, ensuring they are equipped to handle any challenge.
Advanced inspection and extraction equipment: We utilize state-of-the-art equipment for water detection, extraction, and drying, ensuring a thorough and effective restoration process.
Commitment to customer satisfaction: At SERVPRO of San Mateo, we prioritize our client’s satisfaction, offering transparent communication and personalized service throughout the restoration process.
Local expertise with a national network: While we have deep knowledge of the local Edgewood Park area, we also have the backing of a national network, providing us with resources to handle large-scale disasters.
End-to-end service: From initial assessment to final restoration, we offer a comprehensive service, including water removal, drying, cleaning, and repair, making the recovery process seamless for our clients.

Tips for Edgewood Park residents

Regular maintenance checks: Conduct routine inspections of plumbing systems, roofs, and gutters to identify and fix leaks or damages early, preventing potential water damage.
Install water detection devices: Place water sensors near appliances, toilets, sump pumps, and basements to alert you of the first signs of a leak or flooding.
Proper landscaping and drainage: Ensure your property has proper drainage to prevent water accumulation near your foundation. Sloping the landscape away from your home can significantly reduce the risk of water damage.
Keep gutters and downspouts clear: Regularly clean gutters and ensure downspouts are directing water away from the foundation of your house to prevent water from seeping into basements or crawl spaces.
Know your water main: Be familiar with the location of your water main so you can quickly turn it off in case of an emergency, such as a burst pipe.
Consider flood barriers and sandbags: In areas prone to flooding, use flood barriers or sandbags around your property to redirect water flow away from your home.

Your partners in water damage restoration

At SERVPRO of San Mateo, we are your dedicated partners in water damage restoration, deeply committed to serving the Edgewood Park community. Our promise is to restore your property and your peace of mind. We understand the stress and uncertainty that water damage brings, and our team is here to alleviate that burden with expertise, compassion, and efficiency. As your reliable partner, we bring a blend of local understanding and national resources, ensuring that we are equipped to handle the water damage no matter the scale of the water damage. Contact us today at (650) 931-6060 to learn more.

Water Intrusion in San Francisco?

12/10/2021 (Permalink)

SERVPROof San Mateo responds to water damage emergencies often in San Francisco. Here are some tips from the Insurance Information Institute for protecting your home from water intrusion:

Exterior Inspection and Repair

Water can be prevented from entering a structure’s exterior through routine inspection and maintenance and making repairs as needed.
Caulk and seal windows
Inspect the roof for missing and aging shingles
Check rain gutters and drainage systems and remove any debris
Check downspouts and clear any clogs and make sure they are draining away from the structure
Check sprinkler systems and make sure the sprinklers are not spraying water onto the structure and that water is not pooling around the structure’s foundation
Make sure water drains away from the building as water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

When your San Francisco home or business needs water damage restoration services, SERVPROof San Mateo is Here to Help. We have a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 650-931-6060.

Professional Water Removal Services For Your Saturated Commercial Property

11/9/2021 (Permalink)

Having water make its way into your commercial property in Oakland means that you need fast, effective water cleanup and restoration services. With access to these restoration services, you can reduce the amount of damage you may face and drastically limit the amount of time it takes to return things to normal.

Getting help with water removal in your Oakland commercial property is much easier than you might think. Regardless of whether you are dealing with water issues of an internal or external nature. Our IICRC-industry standard professionals stand ready to provide you with the quality services you deserve. The fact that we are a local restoration company enables us to arrive, Faster To Any Size Disaster.

SERVPRO understands how water damage affects your commercial property. We work hard to keep the doors of your business open. Using advanced water removal equipment, experienced personnel and advanced cleaning methods to get things done right the first time. We help prevent conditions that affect your food storage, appliances, or important documents and office equipment.

SERVPRO technicians remove excess water immediately, using hand-held, truck-mounted, and submersible pumps. The idea behind our water removal service involves getting rid of any standing water as soon as possible, making the drying process that much quicker. We use portable heaters, dehumidifiers, moisture detectors, and a variety of evaporation equipment to restore the relative humidity inside your property.

SERVPRO’s entire team of water removal specialists work together to provide excellent results. We use both air movers and dehumidifiers to channel water caught inside of your property to the outside. A process that helps quicken the drying process and promotes drying of contents found throughout the building. When contents have the opportunity to dry naturally, it dramatically reduces the possibility of developing secondary damages.

Have you found yourself facing water problems on your property? Contact SERVPRO of San Mateo for access to quality, professional water removal services you can trust. We have highly trained professionals available 24/7 to help you confront the unexpected and regain control of disastrous situations. (650) 931-6060

Preparing Now can Help Reduce Your Need for Water Removal Services in San Mateo

10/15/2021 (Permalink)

SERVPRO Techs Eliminate Water Damage in San Mateo Homes with Sophisticated Tools

Did you know that freezing isn’t the only cause of burst pipes? When this type of disaster occurs in your San Mateo residence, it can be both sudden and overwhelming. However, there is a team that is ready to assist you.

If a plumbing malfunction requires water removal for your San Leandro home, SERVPRO can begin the cleanup process within hours of your initial contact. Your local SERVPRO is also licensed to render general contracting services to restore your residence after disaster cleanup has finished.

Preventing Burst Pipes in the Sunshine State

Californians might not have to worry as much about frozen climates causing burst pipes, but plumbing clogs and obstructions can cause similarly costly issues.

Common sources of pipe clogs include:

Fats, oil, and grease buildup in pipes
Non-flushable paper products such as paper towels
Sewer line obstructions caused by tree roots and debris

If carpeting outside of the bathroom has been affected by contaminated water, disposal may be necessary to prevent the spread of mold or microbes in your home.

SERVPRO Technicians Sanitize Your Bathroom

When a water damage situation involves the sewer system, sanitation is key to keeping your home safe. SERVPRO uses a variety of cleanup modalities paired with EPA-registered biocides to combat microbes and bacteria. These can include:

Pumps and sprays
Manual application with cleaning cloths and sponges
Injection systems

Sanitation is critical to successful drying and to mitigating odors in tandem with deodorization equipment like ultra-low volume (ULV) foggers. After sanitation in a gray or black water situation, structural drying and repairs can begin.

SERVPRO of San Mateo offers a 24/7 cleanup that is Faster to Any Size Disaster. Call 650-931-600 to have an emergency response crew at your home within hours.

Who Can Get Rid of Water Damage from a Burst Bathroom Pipe?

10/15/2021 (Permalink)

SERVPRO Techs Eliminate Water Damage in San Mateo Homes with Sophisticated Tools

Did you know that freezing isn’t the only cause of burst pipes? When this type of disaster occurs in your San Leandro residence, it can be both sudden and overwhelming. However, there is a team that is ready to assist you.

If a plumbing malfunction requires water removal for your San Mateo home, SERVPRO can begin the cleanup process within hours of your initial contact. Your local SERVPRO is also licensed to render general contracting services (license #937457) to restore your residence after disaster cleanup has finished.

Preventing Burst Pipes in the Sunshine State

Californians might not have to worry as much about frozen climates causing burst pipes, but plumbing clogs and obstructions can cause similarly costly issues.

Common sources of pipe clogs include:

Fats, oil, and grease buildup in pipes
Non-flushable paper products such as paper towels
Sewer line obstructions caused by tree roots and debris

If carpeting outside of the bathroom has been affected by contaminated water, disposal may be necessary to prevent the spread of mold or microbes in your home.

SERVPRO Technicians Sanitize Your Bathroom

Pumps and sprays
Manual application with cleaning cloths and sponges
Injection systems

SERVPRO of San Mateo offers a 24/7 cleanup that is Faster to Any Size Disaster. Call 650-931-6060 to have an emergency response crew at your home within hours.

It is The Water That You Do Not See

9/27/2021 (Permalink)

Any water damage in your facility, in general, is bad. There is no such thing as a small disaster. Especially when the water you cannot see contains bacteria. Unseen water can create a much larger claim down the road. So before you try to clean things up yourself, consider how this will potentially affect the property if the clean-up is not done properly.

Our professionals at SERVPRO of San Mateo understand how disruptive unseen water damage can be for you and your customers. For this reason, SERVPRO of San Mateo offers 24-hour emergence response, and, under normal circumstances on-site of a water damage within four hours to begin emergency mitigation services. By responding quickly within a full line of water clean-up and restoration services, our staff will help you reclaim your home quickly while drying, deodorizing, and protecting your belongings.

So, before risking the value of your home SERVPRO of San Mateo highly advises you to give our team of trained professionals a call. Our staff is available 24/7 dedicated to helping our community when disaster strikes!

Damaged Rain Gutters in San Mateo?

9/24/2021 (Permalink)

When working correctly, rain gutters can help prevent water intrusion and water damage to your home. SERVPRO of San Mateo offers these tips from expert Bob Villa for determining if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking. Use binoculars to inspect for smaller cracks. If you see extensive cracking, replacement is required.

Inspect gutter seams for damage where two horizontal sections meet.

Inspect your home’s paint job. If there is evidence of paint peeling, it may point to rain gutter failure. Check the section of the rain gutter closest to the paint damage for leaks. If there are more than a couple of leaks, you may want to replace the rain gutters.

Inspect your home’s exterior wood elements for rotting windowsills or door jambs. You may have clogged rain gutters or inadequate storm drainage.

Inspect the exterior of the home for mildew damage. If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us!

You never know when your San Mateo home or business will need emergency water damage restoration services, but when they do, SERVPROof San Mateo has a team of highly trained technicians ready to assist you. Call us today at 650-931-6060. We’ll restore your water damage, “Like it never even happened.”

What to do Until Help Arrives

9/14/2021 (Permalink)

Have you ever experienced water damage in your home? Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution. When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause health effects. Fortunately, SERVPRO of San Mateo has the right equipment and specialized training to quickly fix any problems. While you're waiting for our services, here are some helpful things to do and not until help has arrived.

Do's:

Avoid all contact with sewage and items contaminated by sewage.
Wash your hands thoroughly after contact with contaminated items.

Don'ts:

Spread contaminated water by walking unnecessarily damaged or we areas
Turn on the HVAC system if there is a possibility of spreading contaminated air
Use household fans to dry the structure and spread contaminants
Use products for personal hygiene and cleanliness if they have been exposed to contaminated areas.

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of San Mateo a call (650) 931-6060 if your home or company experiences water damage!

Leaking Sink?

9/14/2021 (Permalink)

Have you ever had to deal with a leak underneath the sink before? It may go unnoticed for a while because it may be deep in the back or just a tiny leak. By the time it has been discovered, potential damage has occurred leading to a costly mess. It’s a good idea to have a routine check-up under the sink and behind the cabinets to make sure there is no moisture. However, if there is water damage here are a few things tips:

Clear out the area under your sink. This will give you more space and a better view to access the pipes around.

Find the source. This oftentimes could be due to a clog, a loose compression nut, or even a pipe that is not fitted correctly.

Repair the leak. After the leak has been spotted, it is important to get this fixed to prevent further water damage.

If you have tried locating the leak but are still struggling to find the leak or the problem may consist of more complications, consider calling a professional plumber to help with the situation.

SERVPRO of San Mateo is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team. We are always here to help when disaster strikes no matter how big or small the damage is!

Is My Oakland Home Safe to Live in After a Mold Infestation?

7/20/2021 (Permalink)

To Safely Return to Your Oakland Home After Any Disaster, Call SERVPRO

Why SERVPRO? Can’t I Spray Bleach to Kill Mold Too?

Anyone can spray bleach, but eliminating mold damage in Oakland homes takes much more than that. All SERVPRO response teams deal with mold by following five principles:

Provide for Health and Safety – Each task takes the health of everyone who enters the home into consideration. Every one of our actions serves to prevent mold from spreading throughout the home.
Document Conditions and Processes – Team leaders record every aspect of the mold infestation and actions taken to eliminate it. This ensures every possible option is taken to return each residence to a normal condition.
Control the Mold Contaminant at its Source – Technicians set up negative air machines to direct airflow out of the home so loose mold spores do not travel to other parts of the home.
Assembly temporary containment barriers using 6-mil thick polyethylene sheeting during remediation
Remove Contamination – Technicians use commercial vacuums with HEPA filters (air scrubbers) to capture mold spores for removal and disposal. To prevent future growth, they wipe down each surface with an antimicrobial cleaner.
Correct Moisture Levels – Mold cannot grow without water. Team members use sponges and cloths to soak up small pools and wipe the water off ceilings and walls.
Ensure the water sources have been repaired.

Is That Everything?

Our final step is a walk-through with the homeowner. The team leader provides the work log and points out where actions were taken to restore his home.

What About Mold That Infested the Clothing Stored in My Attic?

At our SERVPRO office, we have access to an advanced cleaning system (Esporta hydraulic washers) that clean and restore your clothing. The equipment can preserve almost all affected fabrics.

Call SERVPRO of San Mateo at 650-931-6060 today if you see (or smell) any signs of mold in your home here or in Mulford Gardens. Our response teams are here to get you back into your home as quickly and safely as possible. “Like it never even happened.”

What Do Water Restoration Companies Do?

4/7/2021 (Permalink)

Few things are more frustrating than when you realize there is a slow leak in the plumbing under your kitchen sink or that you get slammed with a burst pipe in the middle of the night. San Mateo residents need someone to work quickly on the cleanup rather than handle it with DIY methods. We’re Faster to Any Size Disaster at SERVPRO, which means we get there within hours of your call to start the water damage restoration process.

Water restoration companies in San Jose, like our team at SERVPRO, can help save you time and money when faced with a water-related emergency. Once you call us, you can count on us for:

Rapid response time –the longer the moisture festers in your home, the quicker that costly secondary damage occurs.
Superior knowledge –our technicians are IICRC-certified, ensuring you have industry insiders on-the-job and putting best practices into place for cleaning, drying, and restoring your home.
Proper equipment –with all that goes into a restoration job, you cannot rely on a mop and bucket alone. We arrive with our Green Fleet, which includes industrial grade pumps, dehumidifiers, air movers, and a large selection of EPA-registered cleaners and disinfectants.

San Jose residents should never feel as though they have to tackle water cleanup on their own when their home gets hit with an emergency. SERVPRO of San Mateo has crews standing by to help 24/7, which is just part of what makes us the best water restoration companies in the area. Call us at (650) 931-6060 for rapid response

Commercial Water Damage in San Mateo

2/25/2021 (Permalink)

Call SERVPRO to Rid Your San Mateo Business of Water Damage

Pipe breaks never seem to happen in the open, at a convenient time on a Tuesday. They always seem to be overnight on a weekend or about an hour after the store closes and no one is around.

What Exactly Is Water Mitigation?

Commercial water mitigation in San Mateo businesses means reducing the severity of a water spill as quickly as possible. SERVPRO response teams can begin removing water and restoring your tux and formal dress shop within minutes after arriving in the parking lot.

What is the First Thing Team Members Do?

Our first task is to get the water out of your shop. Our teams usually begin with large pumps, but for a smaller operation, we begin with extraction wands. These devices work exceptionally well on concrete and wood floors, as well as commercial carpets. Water removal takes several days to a week for most stores.

There is still moisture in the air and trapped in carpets though. To finish the task and bring the inside humidity to a normal level again, our technicians use a combination of exhaust fans, dehumidifiers, and air movers.

Is There Anything I Can Do When It Comes to Mitigation?

Yes, absolutely! Even with our rapid response team, SERVPRO technicians still arrive an hour or more after someone notices the problem. Owners and employees can perform these tasks:

Shut-off the water. Every building has a cut-off valve or switch. If you can’t find it, call the Water Department immediately to do it for you.
Open the doors and windows. This allows water to drain out of the store and increases airflow to improve the rate of evaporation.

Both actions help prepare your business for our response team but remember safety first. If there is any risk of being inside, wait for our team leader to help assess the situation.

To schedule a service call, contact SERVPRO of San Mateo today at (650) 931-6060.

Click here for more information about San Mateo.

Water damages turn into Mold damages

2/22/2021 (Permalink)

Dealing with Flood Damage in San Mateo
Flood damage in San Mateo is no laughing matter. Your business is losing money each day that it isn't up and running. You may still be paying your employees for work they are unable to perform because they can't enter an unstable and potentially unsafe building. If the flood damage occurred to your home, you and your family are likewise experiencing the discomfort and expense of having to stay elsewhere. For these reasons, it's best to immediately call a local cleanup service that can restore your property back to its original condition.

What comes after Water Damage? Mold

What is Toxic Mold?

While mold exists everywhere, it sometimes takes on a dangerous form. The scientific name for the greenish-black mold that turns up on the carpet, wallpaper, ceiling tiles, and even wet leaves is Stachybotrys Chart arum or Black Mold. It produces a mycotoxin.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy.

Where Can Mold Turn Up?

Mold can be found in many areas of your home: Attic, Bathrooms, Basement, Bedrooms, Kitchen, Living Room, Garage, and Carpets & Hardwoods.

What to Do If You See Mold?

Do not panic. Try to not disrupt the area where the mold is. Call SERVPRO of San Mateo immediately for mold removal and remediation in San Mateo and surrounding areas. Our highly trained professionals are equipped to remove the mold from your home in a safe and cost-effective way.

Water Removal San Francisco – Sewer Backup

2/5/2021 (Permalink)

The Importance of Thorough Water Removal After a Sewer Back-Up In Your San Francisco Property

Sewer backups occur for a variety of reasons. Everything from tree roots encroaching on sewer lines, old corroded pipes, or consumers flushing inappropriate materials down the toilet can cause the sewer line to be plugged. The result can be dirty raw sewage backing up into your bathroom, sinks, showers, and overflowing onto the floor.

SERVPRO provides water removal services in San Francisco and surrounding areas. Residents of homes may uncover the mess only after noticing a foul smell or walking into a bathroom or laundry room to find sewage all over the floor. We can help clean and disinfect the area following industry guidelines for sewage contamination.

Removing Infectious Waste

When a toilet overflows or water bubbles up in the shower from a clogged sewer line, there is a possibility of infectious waste material in the liquid. The water may contain cholera, tetanus, typhoid, polio, hepatitis, and a variety of other infectious diseases, which can be very harmful to you and your family. There may also be blood-borne pathogens in the water, which can also be detrimental to everyone.

SERVPRO urges clients to avoid exposing themselves to this contamination unless the suitable protective gear is available. Our crew chief can assess the situation and deploy cleanup technicians with the appropriate protective gear, such as full-body suits, gloves, goggles or face masks, and, if necessary, respirators.

Disposal of the contaminated liquids and removal of contaminated materials must also follow industry guidelines. We clean all materials using EPA registered disinfectant chemicals on all exposed surfaces and contents. We disinfect contents and store these items in a clean staging area until the affected rooms are ready to be used once again.

Call SERVPRO of San Mateo at (650) 931-6060 for 24/7 service. We proudly serve San Mateo, Half Moon Bay, and surrounding areas. We're Faster To Any Size Disaster.

3 Categories of Water Contamination

2/3/2021 (Permalink)

When you have water damage in your home the category of the water can have a large affect on the restoration process. The 3 categories of contamination are based on what is in the water. If you don’t know what category of water caused the damage call SERVPRO of San Mateo. Our highly trained professionals will be able to use our advanced technology to determine the severity of the damage.

Category 1

Category 1 water contains no contamination. This is typically water from a faucet or pipe. This is the least common type of water damage. The reason being that the second this water passes through a material it is considered a different category. Category 1 water causes the least amount of damage and typically allows for drying in place.

Category 2

Category 2 water is water that has any contamination. This water is usually any that passed through walls, rusty/ damaged pipes, or your gutter. This is the most common type of water contamination. The severity of the water damage can differ a lot depending on many factors. It is not recommended that any remediation be handled by nonprofessionals. Call SERVPRO of San Mateo to have our highly trained team handle the situation.

Category 3

Category 3 water is highly contaminated. This water is usual sewage water. This can be from your sink, shower, toilet, or mainline. The damage from this water is generally high. Anything the water touches needs to either be removed or sanitized. If you have any water damage that is category 3 never handle it as it has biohazards. At SERVPRO of San Mateo, we use advanced technology to remediate any odor and damage caused by category 3 water.

Weatherproof Tips

1/22/2021 (Permalink)

This rain season be prepared and prevent any potential water damage. Here is a list of tips to help avoid damage.

Maintain your roof with regular roof inspections: Do yearly inspections so that you are not caught off guard by rain leaks. Know ahead of time and get it taken care of before it causes you problems and costs more money.
Weather Stripping: Most people think of weather stripping to help keep their home well insolated for hot or cold weather. Weatherstripping can also help against water damage by sealing cracks or gaps around doors and windows.
Clean your gutter and rain spout: You should clean your gutter and rain spout at least two times a year to remove any build of leaves and debris. This will prevent water from running down the side of your home and getting into cracks and gaps.
Pick the right paint: Today's paint is not just a color. If you choose a good paint made for the outdoors it will be waterproof and have UV protection.
Check your windows: older homes with single-pane windows are more likely to have condensation issues, let in humidity, and have gaps and cracks. We recommend using caulking to fill in any gaps and invest in storm windows.
Repair concrete: if you have concrete in your home you might notice some cracks. It natural for that to happen over time. These are easily repaired with some concrete chalk.
Seal any gaps and cracks: Gaps and cracks can show up in your windows (see number 5) as well as your doors, and walls. Get those sealed up to prevent or lessen any damage.

If you do experience any water damage call SERVPRO of San Mateo as soon as possible to prevent any secondary damages. We are available 24/7 for any size disaster.

From Water to Mold Damage

1/18/2021 (Permalink)

Preventing Mold Infestation

Mold damage, unlike water and fire damage, can often be prevented in a home if the proper precautions are taken. Although a few things in your home such as temperature and humidity can't be efficiently controlled so that mold will be discouraged to grow and you won't be uncomfortable, the most important factor in mold growth - water - can be monitored. Additionally, other methods such as improving ventilation and airflow are entirely possible for the average homeowner, and preventing future mold growth might be easier than you think.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or HVAC systems or even hitch a ride indoors on your clothing or a pet.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Seal Out Water

Controlling the flow of water into your home is essential in keeping out mold damage in San Mateo. Sealing cracks, making sure windows close correctly and re-tiling roofs, once they begin to outlive their average lifespan, are all important factors in keeping your home's interior dry and mold out of your hair. These aren't typically expensive renovations, requiring sealant and mold-retardant paint, and you can always hire SERVPRO technicians to ensure that the materials are applied correctly. It's a small price to pay to ensure that mold stays out of your home.

If possible, make efforts to improve airflow in your home. Stuffy, stagnant rooms are suitable for mold growth, so opening windows and allowing airflow will always help to protect against mold. Be mindful, however, that you don't leave windows open permanently. If rainwater comes in through those openings, it can cause mold damage and a heap of other problems for you as well. A SERVPRO San Mateo representative may be able to meet with you to help to discuss ways to improve airflow and ventilation in your home, safely.

Clean Regularly

Whether you prefer to clean yourself or hire a service, ensuring that the whole of your home is regularly and thoroughly cleaned is a critical step in ferreting out mold early on and preventing it from finding a suitable surface. Regular cleaning deprives mold of a food source, helps to wipe away moisture, and most importantly gets someone looking at dark corners.

If You See Signs of Mold,
Call Us Today – (650) 931-6060

6 Signs You Could Have Water Damage And What to Do if You See Them

12/21/2020 (Permalink)

Sometimes Water damage happens, and it is not obvious. How do you know you have water damage when you cannot see the damage or know how wet the materials are? There are a few clues that will lead you to that answer.

Changes to your floor, walls, and Ceiling.

Your floors are buckling, warped, or mishappen. Your walls have bubbles. Your ceiling is sagging. These is a sign of water damage. Make sure to keep an eye on it to see if it gets worse, or better yet call SERVPRO of San Mateo and we can do a moisture test.

Stains and Mold

Water stains and mold are good visible signs of longer-term water damage that has gone unnoticed. If you see a stain and mold, you should call SERVPRO Of San Mateo right away to get the damage taken care of.

Musty Order

Sometimes you cannot see the damage, but a certain area of your home has a musty smell. If you smell that than most likely there is water damage in your walls, in your ceiling or subfloors. The damage could possibly be mold or turn into mold if not taken care of.

Unusually High Water Bill

If you are using the same amount of water as normal, but your water bill is higher, it is probably not because of a raise in the cost. They water is going somewhere, and you should find out wear. Call us at SERVPRO San Mateo and our technicians can use our advanced technology to find the leak and take care of the damage.

Outdates pipes and plumbing fixtures

You are at higher risk of water damage if you have outdated pipes and plumbing fixtures. If you hear a dripping sound that could be a leak from a pipe or plumbing fixture in your walls.

You see the water, but how big is the damage?

A dishwasher overflows and you have linoleum floors. Most people will just get a towel and dry it up, but how much water is enough to cause damage? It depends on what is around the area of the water. Water easily travels through walls and can get through your tile and linoleum flooring. If you see water on the floor that has covered a good amount of area chances are you have water damage

Water damage process from beginning to end

9/25/2020 (Permalink)

You, the insured/customer, can help prevent water damage from becoming worse. The moment you call us, SERVPRO of San Mateo, our receptionist will gather the information listed below so we can have one of our highly trained crews head over to your property.

*Full name

*Who will be the point of contact

*Property address

*Do you have your insurance information (Claim Number and adjuster information)

*How did it happen?

*Is there standing water? How much?

*How many rooms are affected?

During our initial inspections, our lead technicians will help assess the damage. This means they will use moisture meters or infrared cameras to detect how far the water traveled and what materials are affected. Once they have gone ahead and detected the affected areas they will mark those areas with blue painters tape. After the affected rooms and materials are marked they move on to photo-document each room. Lastly, they will do a walk-through with you of the findings, have paperwork signed, and a detailed inspection report written so the project manager can review.

Within the inspection report, you have a copy of the assessment, and a detailed portion of what our technicians found. A scope and recommendations report will let you know what work we SERVPRO of San Mateo recommend needs to be done.

Faster to Any Size Emergency

When the worst does happen, though, we're ready for it. We maintain a 24-hour emergency response, and removal team available weekends and holidays. Our professional crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option.

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increase airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial-grade dehumidifiers draw the moisture from floors and walls to prevent the warping of floorboards and rot of drywall.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Water damages and Secondary damages

9/25/2020 (Permalink)

Any kind of damage is always bad, however, when it comes to water damage, you want to make sure you are handling it as soon as possible. When water is not treated within a certain amount of time or properly, it may lead to secondary damages. Secondary damages being mold.

What You Should Know About Mold

Mold is a naturally occurring organism and certain levels are considered acceptable in both indoor and outdoor levels. These levels are often referred to as Condition 1 type mold. When physical growth is achieved (Condition 3) on building materials, it has the propensity to produce a Condition 2 type situation where spores and hyphae settle on surfaces. Actual growth includes the growth of any type of mold (active, dormant, visible, or hidden).

Not all mold is harmful, but certain types can cause health effects to immune-deficient or allergenic prone individuals.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today – (650) 931-6060

Water and Flood damage

9/22/2020 (Permalink)

Serving the City of San Mateo & Surrounding Areas

SERVPRO of San Mateo has over 51 years of water damage and removal experience for residential and commercial owners. We have helped customers mitigate water damage with our highly trained technicians and state of the art drying equipment. We carefully assess your water restoration needs and consult with you to advise you, our customers, of the damages both observable and unobservable, using our state of the art monitoring devices.

As soon as 24 to 48 hours, water that is not removed promptly can begin to develop MOLD and causing further damage to your property. Our trained professionals are prepared to extract the water and dry the affected areas as soon as possible. We also remove your furniture from the affected area to prevent your personal property from being damaged as well.

The drying process includes the installation of a containment wall to barricade the affected area to reduce damage to the unaffected areas. We use high suction water extraction equipment, high-velocity air movers, and large capacity dehumidifiers to create a drying chamber to dry all floors and affected areas. Our technicians monitor temperature and humidity throughout the drying process and make adjustments as needed.

Removing water quickly from the soaked carpet and pad is most critical to expedite the drying process and avoid more significant wall damage. Using our advanced drying methods, Express Restoration can safely remove water and moisture to save the carpet, pad, and wet walls, thus reducing overall repair and replacement costs.

San Francisco 24-Hour Emergency Water Damage Service

7/1/2020 (Permalink)

SERVPRO of San Mateo Provides 24 hour fire and water damage restoration service in the entire San Francisco Bay.

SERVPRO of San Mateo is available 24-hours a day 7 days a week—including all holidays for any water emergencies, large or small. When you are dealing with water damage, immediate action is extremely crucial. A delay of just a few hours can greatly increase the severity of the water damage. SERVPRO of San Mateo uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. Here at SERVPRO of San Mateo we are water damage restoration specialists and are ready to restore your San Mateo home or business back to pre-water damage condition "Like it never even happened."

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO office representatives will ask several questions:

Your name and contact information
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
Has the water been turned off?
What year your home or building was built?
Your insurance information (if applicable)

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

About SERVPRO of San Mateo

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after fire damage, mold damage or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us Today – (650) 931-6060 Tambien se habla espanol!

Certifications

AMRT - Applied Microbial Remediation Technician
ASD - Applied Structural Drying Technician
IICRC Certified Firm
RRRP - Lead-Based Paint Activities and Renovation
WRT - Water Damage Restoration Technician

SERVPRO of San Mateo 24-Hour Emergency Water Services

7/1/2020 (Permalink)

SERVPRO of San Mateo provides emergency services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. When you are dealing with water damage, immediate action is crucial. When you are dealing with water damage, immediate action is crucial in order to prevent further damages to your home or business. Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."

We Answer the Phone Ready to Help
Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateohas specific water damage training and experience to help you through this tough time.We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

What you need to know after a disaster stricks

12/9/2019 (Permalink)

Disasters are emotionally devastating, and they often pack a bruising financial punch as well. They are also on the rise. Tornadoes and thunderstorms were the costliest types of disaster, racking up insured losses of more than $25 billion, according to the Insurance Information Institute. Insurance companies also paid out another $5.5 billion for insured losses caused by hurricanes. Other forms of a disaster like floods, earthquakes, fires, and landslides also contributed to the rising cost of a disaster.

With both the number of disasters and their costs increasing, insurance companies are taking steps to ensure that they have the dollars needed to pay for insured losses by limiting the amount paid out for reconstruction, offering smaller reimbursements for common types of damage and requiring higher deductibles. Why do property owners accept these less generous policies? For many, the choice is driven by a desire or need for lower, more affordable insurance premiums.

The Federal Emergency Management Agency says that flood claims averaged over $2.9 billion a year. Unsurprisingly, residents living in high-risk areas made the majority of the claims; after all, statistics show that a home in these locations has a 1 in 4 chance of flooding during a 30-year period. However, individuals living in other places can still suffer damages. One-fifth of flood claims are made by people living in lower-risk areas.

If private insurers do not offer flood insurance, what can property owners concerned about flooding do? Policies are available that are backed by the federal government’s National Flood Insurance Program. Here, participating communities agree to meet FEMA's guidelines for reducing flood risk. In return, they receive the promise of federal help if a flooding event occurs. Both property owners and renters who live in a participating area can buy flood insurance. Costs vary widely. The price tag for this type of policy is determined by the deductible selected, the amount of coverage purchased, the condition of the property and its location.

How would you recover if your home or business was damaged by water? Ensuring your home or business is one of the best ways to protect your property and increase the chances that you will have the assets you need to recover from a disastrous flood. Be sure that you understand your policy, and do not wait until a storm is imminent to buy flood insurance. In most cases, there is a 30-day period between when the policy is purchased and when it goes into effect.

If flooding or some other type of disaster does damage your residential or commercial property, SERVPRO of San Mateo can help. We are capable of responding rapidly to catastrophes of all shapes and sizes. As trusted leaders in the restoration industry, we understand that delay can result in additional damage. That is why we are available 24 hours a day and 365 days a year. Our highly skilled technicians are trained in water damage restoration and structural drying, and they have the professional equipment needed to get the job done properly. If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today. 650-931-6060

Top Causes of Water Damage

9/19/2019 (Permalink)

And What to do About Them

Water damage is the second-most often filed claim among home and business owners in America — and it can also be one of the most damaging incidents. That's largely because water damage itself doesn't just have the potential to ruin building materials and personal goods, thereby requiring extensive rebuilding to affected areas, but if impacted areas aren't restored correctly and to industry standards, subsequent mold growth can wreak further havoc on a property.

The good news is that it's estimated that the majority of water damage incidents can be prevented, and at SERVPRO of San Mateo, in addition to being there to bring the damaged property back to preloss condition, we're all about empowering home and business owners with the information to prevent such disasters. On this note, we've broken down the top causes of water damage and what you can do to help prevent them.

Top Causes of Water Damage

Plumbing issues: Plumbing issues are among the leading causes of water damage in homes and businesses. The bad news is that such issues are often difficult to detect, as much of a home or facility's plumbing is located inside of wall cavities and only noticeable when the issue has escalated to a point of seriousness. Other plumbing issues are easier to detect, like leaking faucets or leaks underneath a sink. What's more is that any type of plumbing leak doesn't just have the potential to lead to water damage, but also to increase your water bill. The best way to prevent water damage from plumbing issues is to take note of any common signs. Look for water stains on ceilings, sagging drywall or mold spots. Periodically check under sinks for any signs of water. If the signs are there, take the necessary measures to resolve them before the situation becomes too dire.

Busted pipes: We tend not to experience too many freezing temperatures in California's Bay Area, but every now and then a cold spell can sneak upon us. When it does, the chances of freezing pipes becomes much greater. What's more is that if frozen pipes aren't resolved, they can expand and break, flooding home or business with water. Frozen pipes are fairly easy to prevent in cold temperatures. You can purchase insulating sleeves, drip water from faucets or move portable heaters into areas of concern to prevent freezing.

Natural disasters: Water damage from natural disasters is much more difficult to prevent, as Mother Nature can't easily be predicted and flash flooding from heavy rainfall isn't easy to manage. There are a few things you can do to minimize the chances of water intrusion during heavy rainfall. One, make sure your home is graded away from the foundation. You can also make sure that your gutters are clean, so water can drain properly, and that doors and windows are properly sealed. Like we said, no matter how much you prepare for inclement weather, however, water may still find its way into your basement, crawl space or lower level of your home. If it does, SERVPRO of San Mateo is there to help.

Equipment failure: The final leading cause of water damage that we'll cover here is an equipment malfunction. Some of the leading malfunctions that lead to water damage include a faulty washing machine hose or a failing hot water tank. The best way to prevent these issues from happening is to make maintenance of such appliances as a part of your annual checklist. Washing machine hoses tend to loosen after about a decade of use, and hot water tanks tend to rust out at the bottom over time if sediment isn't routinely flushed. Just pay a bit more attention to these appliances to prevent issues with them.

No matter how much effort you put into preventing home water damage, know that it still may occur — from one source or the other. And when it does occur, SERVPRO of San Mateo is there ready to respond and take the necessary steps to restore your home to preloss condition. We follow all industry standards on water damage jobs, and we'll also take the necessary steps to resolve the underlying issue. Contact SERVPRO of San Mateo—trusted restorers in California's Bay Area—for more information today.

SERVPRO of San Mateo can help with water damage

9/5/2019 (Permalink)

My Home Has Experienced Water Damage, What Now?

You come home to realize that a faucet was left on and overflowed all over your kitchen or bathroom. Or a pipe busted inside of a wall cavity, causing water to soak through multiple floors. Or a heavy storm came through the California Bay Area and flooded out the lowest level of your home.

These are all home nightmare scenarios involving water damage, and chances are it's going to happen to you at some time in your life. It's estimated that up to 14,000 people in the United States experience a water damage event each day. It's also estimated that 98 percent of all basements will experience some sort of water damage in their lifetime. Now that doesn't mean that people shouldn't go about living their lives or finishing their basements, but noting all of this, it does reinforce the importance of knowing what to do when your property becomes water damaged. And while SERVPRO of San Mateo can certainly help restore your home to preloss condition, there are other various steps you should take along the way before we arrive on the scene to mitigate further damage and danger. Here's a closer look:

My Home Has Been Water Damaged, What Do I Do?

So your home has been water damaged? Here's a look at what you can do to make sure that the restoration process goes smoother:

Stop the source of water: If applicable to your situation, the first thing you'll want to do stop the flow of water. In the event of a busted pipe, your best bet is to shut off the water coming into the home. In other situations, you may be able to shut off the water to faucets, toilets or washing machines. Eliminating the source will help contain the water so it is unable to spread further throughout your home. However, if your home has been flooded by rainfall, you won't be able to stop the flow of water until the weather passes.
Turn off the power: If you're able to safely access your home's electrical box, shut off the power to the home. This will likely prevent the water from causing damage to your home's electrical wiring.
Gather any valuables: Though any porous building materials damaged by water will need to be removed and replaced, many of your home's contents can be restored. Contents restoration has come a long way, and the likes of textiles, electronics, books, pictures, and other collectibles can now be adequately restored to preloss condition. Contact SERVPRO of San Mateo today for more information on contents restoration.
Assess the damage and call in the professionals: Finally, after the scene has been contained, you'll want to call in your Bay Area restoration professionals, SERVPRO of San Mateo.

As a full-service restoration firm, we pride ourselves on fast response times so that we can get to work restoring your property to preloss condition quicker. When we arrive on-site, we'll assess your property and come up with a plan to restore it so that you can get your home — and your life — back. We'll start by pumping out any standing water and then removing and discarding damaged unsalvageable building materials. We'll also pack out any contents that need to be restored. As professional restorers, we follow all IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards, including the S500 Standard for Professional Water Damage Restoration. We'll set up air movers and dehumidifiers to help materials dry, and we'll take the proper steps to ensure that mold growth does not occur as a result of any water. Finally, we'll also be sure to get to the root of the problem that caused the water damage in the first place, so that you can rest assured that you won't have to experience this inconvenience again.

At SERVPRO of San Mateo, we're experts when it comes to professional water damage restoration, and you can rest assured that we'll do it right so that you can get your home back. For more information on what to do in the event of a water damage situation, contact SERVPRO of San Mateo today-Call Us 24/7 – (650) 931-6060 .

24 Hour Emergency Water Damage Service

7/31/2019 (Permalink)

SERVPRO of San Mateo is available for water damage emergencies 24 hours a day, 7 days a week—including all holidays. When you are dealing with water damages, a professional can best assess the extent of water damage in your property. Immediate action is crucial in order to prevent any further damages to your home or business.

Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of San Mateo

SERVPRO of San Mateo has been here helping the community of San Mateo and neighboring cities since 2016. We know and understand the stress that comes with a fire or water damage as well as the disruption it causes your life's and home.

Dealing with water damage can be extremely overwhelming and confusing. That is why we work with you to make the process quick and smooth. Our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Fast 24-Hour Service

SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We specialize in water damage, fire damage, smoke damage, mold damage, mildew damage, storm damage, cleanups, and commercial services.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

San Mateo 24-Hour Emergency Water Damage Service

6/12/2019 (Permalink)

SERVPRO of San Mateo provides 24-hour fire and water damage restoration service in San Mateo and neighboring areas.

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

What to Expect

Our SERVPRO office representatives will ask several questions:

Your name and contact information
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
Has the water been turned off?
What year your home or building was built?
Your insurance information (if applicable)

About SERVPRO of San Mateo

Have Questions? Call Us Today – (650) 931-6060 Tambien se habla espanol!

Certifications

Awards

Northern California Firestorm

SERVPRO of San Mateo 24-Hour Emergency Water Services

5/16/2019 (Permalink)

We Answer the Phone Ready to Help
Call Today at 650-931-6060

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Our Water damage Services

1/8/2019 (Permalink)

Our highly trained and experienced water damage cleanup team and water damage restoration experts arrive at your San Mateo home or office with a bag of tricks designed to fit the bill and cover every need. Truthfully, very little of what we use will fit in a bag, but our stable of equipment, if you prefer, includes hygrometers, infrared camera, moisture detectors, and more. Then, we use submersible pumps, commercial air movers, and other equipment to remove the water and reduce the humidity so your home or office can be normal again.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of San Mateo is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the San Mateo community and want to do our part to make our community the best it can be.

Your Local San Mateo Water Damage Experts

You’ll be surprised how many items like furniture, carpets, and drapes we can save, so you won’t have to replace them after all. But if replacement is necessary, we can handle the work and the arrangements for you.

If you experience water damage in your home or business, the first thing you should do is to call SERVPRO of San Mateo. Our emergency response teams are ready 24/7 and able to respond at a moment’s notice.

Experienced, certified technicians will perform an assessment to determine what further actions must be taken to correct any water damage. Once this step has been completed, they will evaluate if there are any safety hazards involved and all contents are safely secured before restoration begins.

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water Damage Services

12/27/2018 (Permalink)

This photo shows the amount of water that affected this home. Carpet needed to be removed in order to dry the home properly.

Water Damage, Flood Damage removal, cleaning and restoration;

Serving the City of San Mateo & Surrounding Areas, SERVPRO of San Mateo has over 51 years of water damage and removal experience for residential and commercial owners. We have helped customers mitigate water damage with our highly trained technicians and state of the art drying equipment. We carefully assess your water restoration needs and consult with you to advise you, our customers, of the damages both observable and unobservable, using our state of the art monitoring devices.

Water can find its way into your home or business from the roof, floors, walls, and baseboards. That is why we properly assess your property damage and share with you our plan of action so that you will know what is to be expected during the restoration process.

As soon as 24 to 48 hours, water that is not removed promptly can begin to develop MOLD and causing further damage to your property. Our trained professionals are prepared to extract the water and dry the affected areas as soon as possible. We also remove your furniture from the affected area to prevent your personal property from being damaged as well.

Our specialized experts will assess the damage and provide with you a drying plan that will meet your water damage needs. Once you and your insurance company approve the plan, SERVPRO of San Mateo will begin the work immediately to prevent further damage. Our technicians work hand in hand with you and your insurance agent or adjuster throughout the mitigation process. After your job is complete, our representative will conduct a walk through to make sure that the work is complete, and you are satisfied.

The drying process includes the installation of a containment wall to barricade the affected area to reduce damage to the unaffected areas. We use high suction water extraction equipment, high velocity air movers, and large capacity dehumidifiers to create a drying chamber to dry all floors and affected areas. Our technicians monitor temperature and humidity over the course of the drying process and make adjustments as needed.

SERVPRO of San Mateo is most efficient at saving wet carpet and walls if the drying process is started quickly and effectively. We use many types of water extraction equipment and procedures to remove as much water as possible from water-soaked carpets and pad. Our highly trained technicians know the best way to remove water and moisture to prevent further damage from damp carpet odor, mold, and mildew and secondary wall damage.

Removing water quickly from the soaked carpet and pad is most critical to expedite the drying process and avoid more significant wall damage. Using our advanced drying methods, Express Restoration can safely remove water and moisture to save carpet, pad, and wet walls, thus reducing overall repair and replacement costs.

Water Damage Process

12/14/2018 (Permalink)

Our Water Damage & Water Extraction Process

Water is responsible for more interior property damage than any other substance. As such, it is critical to address water damage and its after effects right away. SERVPRO of San Mateo has the expert team to get your home or business back on its feet.

Upon receiving your call, we quickly dispatch a crew to assess the amount of water damage in the loss location and the number of rooms and/or floors that are affected. When we arrive, we review the scope of the restoration work with you in detail. There is a typical three-step process that involves:

Water extraction - First, we extract standing water from all floor coverings (carpet, wood flooring, tile, vinyl). Until water is removed, it can continue to damage the building’s structure and contents. Our technician determines if the pad and floor coverings can be dried out in place or if they must be removed.
Detection - We use moisture detection tools to monitor water damage in materials including drywall/plaster, trim work, and cabinets. When we determine how saturated materials are, we either: dry them in place using specialized equipment, remove the materials, or employ a combination of both methods.
Drying - We determine the amount and type of drying equipment needed. Typically, we install a combination of drying fans, dehumidifiers, and negative air machines. We examine many factors (such as when the loss occurred, the magnitude of water damage, and size of the affected areas) to determine the best drying strategy to utilize as well as the quantity of equipment necessary.

Categories of Water Damage

Categorizing the level of contamination of the water in a damaged structure not only helps us perform a loss assessment, but it is also essential for establishing correct drying strategy and procedure. Water damage is divided into three general categories:

Clean water that originated from a source that does not pose substantial harm to humans. Examples include: broken water supply lines, melting ice or snow, falling rainwater, broken toilet tanks, and toilet bowls that do not contain contaminants or additives. Clean water may deteriorate with time as it dissolves or mixes with soils and other contaminants.
Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
Black water contains pathogenic agents and is grossly unsanitary. Anyone with a compromised immune system, respiratory problems, or allergies, as well as young children and the elderly must remain off the job site until the building is judged safe for occupancy. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment, such as: toilet back flows, flooding from seawater, ground surface water, and rising river water. Category 3 water can contain contaminants such as pesticides, heavy metals, or toxic substances.

To further ensure a safe and effective environmental remediation, our crews are rigorously trained in mold removal procedures approved Institute of Cleaning and Restoration Certification (IICRC). In addition, all our superintendents, operations managers, project managers, project directors and regional managers hold Certified Mold Remediation (CMR) certifications.

How Water Damage turns into Mold Damage

12/14/2018 (Permalink)

This Photo shows the mold that has been growing from water leakage.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s water damage, like a roof leak or leaking water line. Mold damage can cause health effects and can also cause significant damage to your property. SERVPRO of San Mateo has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When you are dealing with water damage, immediate action is crucial in order to prevent Mold damage from happening to your home or business.

11 steps for mold remediation:

Perform a thorough preliminary inspection using state of the art tools. i.e.: Thermo imaging cameras and moisture equipment to determine the precise scope of work. Don’t guess.
Recommend hygienists that are trained in providing reliable protocols, if needed.
Set up proper engineering controls:
a) 6 ml airtight containments
b) establish negative air inside containment to ensure no cross contamination happens.
Use quality equipment (HEPA filter) that has been DOP tested to ensure they are working properly.
Constantly cleanup work areas to avoid cross-contamination.
Seal all debris in 6 ml bags to control the environment and avoid cross-contamination.
Thorough cleaning of all surfaces by HEPA sanding then wet wipe followed by the second round of HEPA vacuuming.
Do a thorough visual inspection to ensure work is ready for post-remediation testing.
Allow proper air scrubbing time with HEPA filters prior to post testing as directed in protocols.
Call for post-remediation testing and insist on testing inside and outside of containment to make sure all areas are cleared before containments are removed.
Remove containments after clearances. Make sure all areas are clean, safe and ready for the next stage.

How SERVPRO of San Mateo can save you money:

It is important in today’s litigious environment to call a professional firm to handle water losses. Timing is critical to the drying of a structure to prevent the growth of destructive mold and mildew. However, in the unfortunate event of microbial growth SERVPRO of San Mateo understands the importance of Mold Remediation. Some species of mold and mildew can cause serious health complications. It is important to have a specialist perform proper removal of contaminated areas. SERVPRO of San Mateo has a staff of trained technicians using the latest technology in remediation to properly eliminate harmful microbiological contamination.

We are also proficient in recommending other companies where jobs fall outside of our zone of service.

We use designated trained employees.
Our leads are certified and know what they are doing – no wasted time.
We have state of the art equipment.
We use dry ice blasting on larger projects to expedite the work.
We use thermal imaging cameras to locate damage.
We have completed thousands of mold projects, so we know how to be efficient.
We have multiple crews so we can get to your jobs quickly to prevent downtime on jobs.
We work with multiple environmental consulting companies also known as hygienists so we can testing is done for asbestos and lead.
We have an excellent track record in passing jobs without additional cleanings needed.

If You See Signs of Mold,
Call Us Today – (650) 931-6060

The Distructive power of Water

12/6/2018 (Permalink)

Destructive Power of Water

Water is the single most long-term destructive substance in the indoor environment. Excess moisture or flooding can cause structures and personal property to rapidly deteriorate. The problem becomes more serious when the water is unsanitary or clean-up services are delayed.

The harmful effects of water are sharply reduced by prompt and effective intervention, especially within the first 24-48 hours. Even though the damage may look severe, cleanup and restoration can produce amazing results. From furniture to family heirlooms, office computers to production machinery, SERVPRO of San Mateo has successfully restored water-damaged structures and property Since 1967.

Water Damage Cleanup and Repair

The restoration process is very scientific. To determine if your property can be restored or must be replaced, we evaluate three criteria:

Amount of Property Damage
Degree of Contamination
Replacement Costs vs. Restoration Costs

If not promptly and properly dealt with, water damage can cause major business interruption, financial burdens and potential health risks.

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water damage restoration services from the experts at SERVPRO of San Mateo

7/25/2018 (Permalink)

If you have Water Damage, call SERVPRO of San Mateo at 650-931-6060 at any time

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage.

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”. Water removal is just the first immediate step. The end goal is to ensure that you home is dry and protected from future damage.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization: Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a San Mateo County and Bay Area professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™. To achieve long-term results, this procedure must be performed by an expert restoration services provider. Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extremes. These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of San Mateo will respond quickly to your water damage emergency. 24/7

(650) 931-6060

San Mateo Water Damage

2/2/2018 (Permalink)

Water Damage Repair and Restoration

24-Hour Emergency Service

Faster to Any Size Disaster
Highly Trained Water Restoration Technicians
A Trusted Leader in the Water Restoration Industry
Locally Owned and Operated
Advanced Water Inspection, Extraction, and Drying Equipment

Our highly trained technicians are ready to respond immediately to flood or water damage at your Bay Area property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?
Call Us Today 650-931-6060

Locally Owned Company with National Resources

We proudly serve San Mateo, CA, and surrounding areas.

Why Choose SERVPRO of San Mateo?

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your San Mateo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Learn More

We’re Highly Trained Water Damage Specialists

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Learn More

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Commercial Water Damage Restoration

2/2/2018 (Permalink)

Flooding which Caused Water Damage

We use water every day. We play in it, bathe in it, drink it, and take it for granted as we use it for a million and one things. Water permeates our lives, but we rarely recognize just how powerful it can be. Frankly, most people do not give a single thought to its destructive capacity until the realities of water and flood damage make it impossible to ignore.

THE REALITIES OF WATER DAMAGE

Water can enter your commercial facility in a multitude of ways, and it does not take long for damage to occur. The presence of small amounts of water for even a short time in areas that are not intended to be wet can result in water stains, rot, warping and mold contamination. Sometimes that damage is readily apparent. In other cases, it is hidden away in areas that are difficult to see. Regardless of where the problem is, it is vital that you act immediately to protect your property. How should you tackle commercial water damage? With the likelihood of unseen damage and the ease with which mold contamination can spread, the best solution is generally to call in a professional restoration company.

SOURCES OF WATER DAMAGE

Whether it flows in through gaps in a commercial building’s envelope, escapes from internal plumbing or materializes out of thin air as condensation, water often finds its way into places it does not belong. Sometimes, a natural weather event is the culprit; a massive storm causes flooding, a wind event damages the building and lets the rain inside, or ice builds up and pushes melted snow under shingles and into the structure. It may seem counterintuitive, but fire is another source of water damage because water is intentionally introduced into the building to put out the flames. Plumbing issues like broken sprinklers, leaking pipes, hot water heater troubles and overflowing toilets are also common causes of water damage. Even high humidity can introduce enough moisture to cause problems.

SIGNS OF WATER DAMAGE

The sight of water where it should not be is an obvious red flag. Other signs that suggest water damage include stains and discolorations on walls, floors or ceilings, surfaces that are buckling or warped, areas that are crumbling or rotten, and the pungent, musty odor of mold. Unfortunately, water damage can be difficult to detect because it often extends into unseen areas like inside walls and crawl spaces. Even if the primary flooding event occurs in an area that is readily accessible, water can seep into these hidden spaces, and if they are not properly addressed, you have an ideal recipe for water damage and nasty mold growth that can negatively impact the health of you, your employees and your customers.

DEALING WITH WATER DAMAGE

If you suspect that you are dealing with commercial water damage, time is of the essence because any delay can result in damage that is more extensive. The premier water damage restoration company in the United States, SERVPRO can provide the assistance you need to get your commercial facility back in business quickly. When you call on us, our skilled technicians will:
• Conduct a detailed inspection of the property. This involves identifying the source of the water and getting it stopped, assessing the damage and noting any safety concerns, and moving furniture and other items to prevent stains and promote drying.
• Remove the water with vacuums and powerful pumps.
• Dry the space with professional-grade air movers and dehumidifiers. Tools like moisture meters and infrared cameras may be used to ensure hidden water is located and addressed.
• Clean and sanitize affected areas and items. Our water damage experts will use specialized cleaning techniques to restore any items that are salvageable and see to the proper disposal of materials that are beyond repair. They will also apply antimicrobial, antibacterial or disinfectant treatments as needed and deodorize the space to eliminate unpleasant odors.
• Restore your space to the condition it was in before the water damage occurred. This can involve installing new drywall, repairing or replacing flooring, and painting.
SERVPRO specializes in dealing with water damage and we are always close enough to answer your call. Offering 24/7 emergency services, we have the resources to respond quickly and the expertise to handle water damage events of all sizes effectively. To request our assistance or learn more about our commercial water damage services, call us today.

Contact Us for Flood Damage Restoration

2/2/2018 (Permalink)

Flood Damage in San Mateo

The aftereffects of flood damage in San Mateo can be as costly and potentially deadly as the flood itself. If your home or business has been hit by a flash flood or has experienced burst water pipes or a sewage system backup, you know what an ugly, inconvenient mess it can be. If it's not addressed correctly and promptly, it can lead to your building being judged unsafe, and it could be condemned. To avoid the loss of property and the inconvenience this will cause, it's an excellent idea to contact a local cleanup and restoration service who can help you fix the situation.

We Can Address All Types of Flooding Damage
No matter what caused the flooding to your home or business, we are equipped to fix it. Our team of friendly, knowledgeable service technicians has been fully trained to identify and correct all known types of flooding damage. Our service team members have all of the necessary training and certifications to qualify them for the task of flood damage cleanup and restoration. Let us know the nature of the problem, and we will respond to your call immediately. We are available to help at anytime of the day or night.

Dealing with Flood Damage in San Mateo
Flood damage in San Mateo is no laughing matter. Your business is losing money each day that it isn't up and running. You may still be paying your employees for work they are unable to perform because they can't enter an unstable and potentially unsafe building. If the flood damage occurred to your home, you and your family are likewise experiencing the discomfort and expense of having to stay elsewhere. For these reasons, it's best to immediately call a local cleanup service that can restore your property back to its original condition.

What to Expect from an Initial Analysis of Flooding Damage
When you contact us regarding your flood damage emergency, we will respond to your call by performing a complete analysis of your property. We will go over every corner of the building to make sure that water is not pooling in nooks and crannies, leading to structural instability and mold growth. The most important part of any major cleanup and restoration project is to ensure that the potential for further damage down the line is completely avoided. To do this, we will give you a complete diagnosis of the damage, followed by an estimate of the cost involved to address it.

Restoring the Effects of Flood Damage in San Mateo
When it comes to addressing the harmful effects of flood damage in Foster City, it will require the urgent attention of a properly qualified and experienced cleanup and restoration team. SERVPRO of San Mateo is a locally owned and operated service that can do the job for you promptly and won't break your budget. We can also serve citizens in nearby areas including but not limited to Hillsborough, Half Moon Bay, Foster City, Pacifica, and Burlingame. Call us at (650) 931-6060.

An Owner's Guide to Water Damage

2/2/2018 (Permalink)

SERVPRO of San Mateo can remediate Water Damage in your home or business

We drink it. We play in it. We grumble over the necessity of dashing through it when it falls from the sky as rain, sleet or snow. Water is so common that it can be difficult to regard it as a threat, but water in the wrong place can do serious damage. Whether it is the result of flooding from a storm, a leaky window or a plumbing mishap, water can destroy property and create dangerous health hazards. Mitigating water damage properly is vital to maintaining the value of your commercial property.

The Physical Damage
How can water damage in San Mateo affect your commercial property? It can cause problems in many areas of the structure, including the:

Roof – Clogged gutters or debris on your roof can allow water to pool, leading to mildew and ruined shingles.

Foundation – Inadequately diverted water from around the foundation of your commercial property, it can wreak havoc by permeating the foundation and seeping into the basement, which could affect the building’s structural integrity.

Building materials – Too much moisture can set the stage for rot and deterioration in wood and other common building materials. It can also lead to corrosion of metals. If this destruction is allowed to progress unchecked, costly repairs can be necessary to restore your building

Personal property – Water does not mix with electronics, appliances, textiles or carpeting. If it invades your building’s interior, it can damage your personal property and items belonging to any tenants renting space.

Moisture and Mold
As many property owners have discovered to their sorrow, water damage and mold go hand in hand. A moisture-loving microscopic fungus, mold latches onto damp organic material and spreads rapidly. In addition to the physical damage it causes, mold also creates health hazards. It can irritate the skin of anyone who comes in contact with it, make people who ingest it sick and trigger respiratory problems by lowering the indoor air quality. Because amateur attempts to clean mold up can actually spread it, it is crucial that property managers get professional assistance with mold remediation.

Preventing Water Damage
Regular inspections and routine maintenance offer your best chance of preventing water damage. The signs of water intrusion are sometimes subtle, so tenants might not notice them. Even if they do, they might not think to inform you promptly. Completing inspections and keeping up with routine maintenance chores allows you to spot potential problems quickly and take steps to correct them before they explode into major issues. When inspecting your commercial property for water damage, be sure to examine the:

Roof for signs of damage, puddles or shingle issues.

Gutters and downspouts for damage or clogs that might prevent proper function.

Attic, basement and crawlspaces for leaks or condensation.

Windows, window frames and doorways for condensation or evidence of water intrusion.

Walls and ceilings for water stains.

Ductwork, expansion joints, sealants and flashing for signs of damage.

HVAC drain lines and drip trays for leaks or overflows.

Floors and walls around appliances that use water like water heaters, dishwashers, washing machines, refrigerators, freezers and HVAC units for evidence of leaks.

Bathroom and kitchen sink cabinets for signs of plumbing issues.

Exhaust fans in bathrooms and kitchens for proper function.

When it comes to preventing water damage, your tenants can be excellent allies. Keep them informed about scheduled inspections and maintenance. Educate them by providing tips for avoiding water damage, information on what they should do if water damage occurs, and specifics about how property management can help them deal with an incident.

Recovering From Water Damage

Ideally, your efforts to recover from should begin well before any destruction happens. Developing a continuity plan that outlines what steps you would take to recover after a water damage incident can give you a head start if you ever find yourself forced to deal with this situation. The plan should include:

Commercial insurance coverage that includes the likely types of water damage.

Plans for how you operate while your property undergoes the necessary restoration.

Procedures for assisting your tenants.

Information on how to document the damage.

Information regarding how to contact a trusted restoration professional like SERVPRO of San Mateo.

Why Smart Property Managers/Owners Seek Professional Assistance With Water Damage
The full extent of water damage in can be difficult to determine, so when confronted with it, smart property managers/owners seek professional assistance from a restoration expert. At SERVPRO of San Mateo, we have the experience, training, and equipment to provide the services you need. We can perform a thorough inspection, use special drying techniques to rescue your structure and property, provide any needed mold remediation, and clean, sanitize and deodorize the location. We use our expertise to deliver long-term solutions for your commercial property.

A leader in the restoration industry, SERVPRO of San Mateo is proud to offer a broad range of commercial restoration services. To learn more, call us today at 650-931-6060.

Flooded Crawl Space and Basement Cleanup

2/2/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your San Mateo basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (650) 931-6060

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of San Mateo and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (650) 931-6060

After a Disaster

11/10/2017 (Permalink)

The Damages in this Garage was caused by a Main Water pipe line on the main street. The pressure of the bursting pipe caused mud to affect the garage

Surviving a natural disaster that strikes your home or business is only the beginning; recovering from the event inevitably brings new challenges. While property owners carry insurance to protect their investments and facilitate a recovery, failure to understand the finer points of these policies can set the stage for frustration and hardship. What exactly is the role of insurance in disaster recovery? It is a surprisingly difficult question; the answer varies widely depending on numerous factors. These factors include the insurance policies in place, the type of disaster, the geography of the area and its history of disaster.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

THE RISING COST OF DISASTER

Disasters are emotionally devastating, and they often pack a bruising financial punch as well. They are also on the rise. Tornadoes and thunderstorms were the costliest type of disaster, racking up insured losses of more than $25 billion, according to the Insurance Information Institute. Insurance companies also paid out another $5.5 billion for insured losses caused by hurricanes. Other forms of disaster like floods, earthquakes, fires and landslides also contributed to the rising cost of disaster.
With both the number of disasters and their costs increasing, insurance companies are taking steps to ensure that they have the dollars needed to pay for insured losses by limiting the amount paid out for reconstruction, offering smaller reimbursements for common types of damage and requiring higher deductibles. Why do property owners accept these less generous policies? For many, the choice is driven by a desire or need for lower, more affordable insurance premiums.

THE FLOOD PROBLEM

While property owners should always be aware of what their insurance does and does not cover, there is one type of disaster that demands special attention: flooding. The most common form of disaster, floods can be triggered by hurricanes, storms, landslides, earthquakes and other catastrophes, and the damage they cause is typically not covered by standard homeowner insurance policies. Unfortunately, many property owners do not realize that fact until it is too late. According to the National Association of Insurance Commissioners, a third of U.S. heads of household mistakenly believe that flood damage is covered by a standard homeowner policy; it is a costly misunderstanding that can leave property owners without the financial means to recover after a disaster.
The Federal Emergency Management Agency says that flood claims averaged over $2.9 billion a year. Unsurprisingly, residents living in high-risk areas made the majority of the claims; after all, statistics show that a home in these locations has a 1 in 4 chance of flooding during a 30-year period. However, individuals living in other places can still suffer damages. One-fifth of flood claims are made by people living in lower-risk areas.

UNDERSTANDING FLOOD INSURANCE

A mere 20 percent of the homes in the United States that are at risk for flooding are covered by flood insurance. Why do so few people have coverage for flooding? Part of the problem is that most private insurers will not offer flood insurance because they simply cannot make the economics work thanks to a concept known as adverse selection. What is adverse selection? Simply put, it means that the people at greatest risk are most likely to buy insurance. Normally, insurers offer coverage to a large amount of customers, charging each a small fee. Not everyone will suffer damage, and the amount the insurers collect allows them to pay for the claims filed by those who do while still making a reasonable profit. However, in a perfect example of adverse selection, the people who tend to purchase flood insurance are also the ones who live near large bodies of water and have the greatest risk of suffering flood damage. Individuals who view flooding as unlikely are generally uninterested in buying flood insurance. As a result, the pool of people willing to pay for flood insurance is not large enough to generate sufficient funds to meet the demand created by people making flood claims.
If private insurers do not offer flood insurance, what can property owners concerned about flooding do? Policies are available that are backed by the federal government’s National Flood Insurance Program. Here, participating communities agree to meet FEMA's guidelines for reducing flood risk. In return, they receive the promise of federal help if a flooding event occurs. Both property owners and renters who live in a participating area can buy flood insurance. Costs vary widely. The price tag for this type of policy is determined by the deductible selected, the amount of coverage purchased, the condition of the property and its location.

PROTECTING YOUR PROPERTY FROM FLOODING

How would you recover if your home or business was damaged by flooding? Insuring your home or business is one of the best ways to protect your property and increase the chances that you will have the assets you need to recover from a disastrous flood. Be sure that you understand your policy, and do not wait until a storm is imminent to buy flood insurance. In most cases, there is a 30-day period between when the policy is purchased and when it goes into effect.
If flooding or some other type of disaster does damage your residential or commercial property, SERVPRO of San Mateo can help. We are capable of responding rapidly to catastrophes of all shapes and sizes. As trusted leaders in the restoration industry, we understand that delay can result in additional damage. That is why we are available 24 hours a day and 365 days a year. Our highly skilled technicians are trained in water damage restoration and structural drying, and they have the professional equipment needed to get the job done properly. If you need assistance recovering from a disaster or would like to learn more about our services, contact SERVPRO of San Mateo today. 650-931-6060

San Mateo 24 Hour Emergency Water Damage Services

11/3/2017 (Permalink)

This basement flood was caused by a water heater flood. SERVPRO of San Mateo immediately responded to this emergency water loss.

SERVPRO of San Mateo is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We Answer the Phone Ready to Help
Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of San Mateo

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergancy Service

10/19/2017 (Permalink)

SERVPRO of San Mateo is available 24 hours a day 7 days a week. Large or small loss, whenever you are dealing with water damage immediate action is crucial. A delay of just a few hours can greatly increase the severity of the damage.

We Answer the Phone Ready to Help Call Today at 650-931-6060

We understand that when you call us, you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has the specific water damage training and experience to help you through this tough time.

What to Expect:

We will ask several questions regarding your water damage emergency. These questions will help us better assist you and determine what equipment and resources to take with us.

Our SERVPRO Representative will ask:

Your name and contact info
your insurance information (if applicable)
The street address of the damage home or business
When did it occur?
What caused the damage?
Is there electricity available?

SERVPRO of San Mateo specializes in the cleanup and restoration of residential and commercial property after a water, fire or smoke damage event. Our staff is highly trained in property damage restoration.

San Mateo Flood Damage

1/30/2017 (Permalink)

We have been cautioning our technicians and project managers to approach job sites slowly, as well as prepared. Sometimes, there can be challenges such as heavy rain, wind, fallen trees, mudslides, or landslides. We take extra time to get to locations because of these potential issues.

Flood Damage in San Mateo and Burlingame

Due to the structure of San Mateo, there are potential areas that can be flooded. Some homes reside on hills, and the city has had many mold and water damage issues due to the humidity. We are prepared for anything, but safety of our technicians and the homeowners is our #1 concern. If we need to take extra time to complete work or get to the site, we exercise that caution.

Check out this storm damage in San Mateo from earlier this year.

Precautions Can Be Taken to Prevent Flood Damage

9/27/2016 (Permalink)

Flood Damage inside Property

Flood damage, regardless of the source, is often preventable if the right safeguards are taken. Inspection of private and commercial property is the key to keeping homes and businesses dry and secure despite what failed plumbing or mother nature can throw at us.

At SERVPRO, we try to make flood damage in San Mateo as rare an occurrence as possible.

Our inspectors are some of the most trained in the restoration business when it comes to keeping your structures water-free. A scheduled inspection to analyze your property before damage has occurred is free. We will identify probable sources of water such as unprotected pipes that could burst or rain gutters that are damaged and need replacing. Once finished, we will provide a list of recommendations and a complete price list of everything that our inspectors suggest.

When the worst does happen, though, we're ready for it. We maintain a 24 hour, emergency response and removal team available weekends and holidays. Our professional crews are ready to begin removing water within minutes after arriving at your property and determining both the fastest and least damaging option.

Once the water has been eliminated, our crews will begin the drying and dehumidification process. We maintain a series of high-speed fans that increases airflow over carpets and furniture to prevent water damage by increasing evaporation. Our commercial grade dehumidifiers draw the moisture from floors and walls to prevent warping of floorboards and rot of drywall.

SERVPRO of San Mateo is locally owned and operated. Your homes and businesses aren't just a job, they are part of our neighborhood and community. Call us today at 650-931-6060 to schedule a clean-up or for a free inspection.

If you have a fire or water emergency, please call us now at (650) 931-6060

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